KB Kerri W. Brown

405-***-**** ad5bqo@r.postjobfree.com

PROFESSIONAL

SUMMARY

Highly organized Medical Assistant with 25 years experience. Extensive knowledge in Administrative and Clinical procedures. Ability to prioritize workloads and handle multiple projects simultaneously with a high degree of accuracy and professionalism.

SKILLS Knowledge of Worker's

Compensation Medicare and

Medicaid Laws

Payroll, Budgeting, Finance and

Inventory

Medical Billing, Payment Collection

Insurance Verification &

Authorizations

Registration & Appointment

management

Healthcare compliance

Injections Administration

Procedure Assistance

Specimens collection and

processing

OB/GYN, Urology, Pediatrics

procedures

Medical Office Management

Immunization & Injection

Administration

WORK HISTORY WORKERS' COMPENSATION COORDINATOR 01/2021 to 02/2024 SOUTHWEST ORTHOPAEDICS & RECONSTRUCTIVE SPECIALISTS Assured timely verification & authorizations of work comp insurance benefits prior to patient procedures or appointments.

Achieved revenue goals by managing collections and accounts receivables, referral process, and insurance billing.

Utilized interpersonal skills to effectively communicate and educate essential work comp information between clinical and administrative staff members. Researched CPT and ICD-9/10 coding discrepancies for compliance and reimbursement accuracy.

Precisely completed appropriate claims paperwork, documentation and system entry.

FRONT OFFICE MANAGER 01/2017 to 01/2021

USPT/ NORMAN PHYSICAL THERAPY

Managed financial aspects of the office including budgeting, forecasting, and expense tracking to reduce overhead effectively saving practice thousands of dollars each quarter.

Streamlined office operations for increased efficiency and productivity through effective staff training and delegation of tasks. Conducted regular staff evaluations providing constructive feedback. Coordinated regular staff meetings to address challenges and discuss solutions.

Reviewed, revised and updated compliance policies and procedures to confirm continual compliance with applicable laws. Supported administrative tasks such as registration, scheduling, updating employee files, ordering supplies, inventory management, and filing medical documents.

FRONT OFFICE MEDICAL ASSISTANT 07/2014 to 12/2016

OLSEN ORTHOPEDICS

Patient check in & out, data entry & scanning documents into our EMR systems and updating patient demographics and insurance. Answered multiple phone lines, scheduled patient appointments for 3 different providers.

Verified all Insurance eligibility, benefits and explained them to the patients. Collected deductibles and copays to post money to patient accounts. FRONT AND BACK OFFICE MEDICAL ASSISTANT 02/2013 to 12/2016 PHYSICIANCARE PM / DR.BUFFINGTON

Demonstrated strong multitasking skills while juggling multiple responsibilities including answering phones, scheduling appointments, collecting co-pays or processing billing inquiries alongside clinical tasks such as rooming patients

& collecting vitals.

Enhanced patient care by efficiently administering injections, drawing blood, urinalysis, Ekg's, X-rays, flu & allergy testing, immunizations and ordering prescription refills.

Assisted physicians with minor emergency procedures and reduced patient anxiety by providing clear explanations and emotional support. Ensured proper follow-up care for patients by diligently scheduling referrals or additional tests as needed.

Partnered with insurance company contacts to obtain authorizations related to performing medical procedures.

EDUCATION Certified Medical Assistant Front And Back Office M. A. DeMarge College, Oklahoma City, OK

ADDITIONAL

INFORMATION

I am a compassionate and proud Wife & Mom of 5 amazing children (ages 3yrs old to 24yrs old).

I enjoy spending time with my large family during my time off from work by shopping, attending church together, playing outside or just hanging out together watching movies and talking.

CERTIFICATIONS CMA - Certified Medical Assistant

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