Raegan Morris

Dothan, AL *****

ad5bpz@r.postjobfree.com

+1-334-***-****

Work Experience

Front Desk Agent

Sleep Inn & Suites - Dothan, AL

June 2022 to Present

Checked guests in and out and made reservations.

Billing Clerk/Data Entry

Personnel Resources - Dothan, AL

August 2020 to October 2020

Assisted with billing for domestic moving of household and personal items. Mostly moving for the military. Field Representative

US Census Bureau - Dothan, AL

August 2018 to February 2019

Interviewed respondents to collect survey or census data as required for current on going surveys, one time surveys, and special censuses.

Behavioral Aide

Personnel Resources - Dothan, AL

August 2017 to February 2018

Assisted student as a Behavioral Aide; helping him with being able to handle climatic situations and classwork.

Receptionist

Shelley’s Office Furniture and Printing - Dothan, AL February 2016 to January 2017

Answered phones, billing, copying, faxing, filing, laminating, made self-inking stamps, ordered and sorted through office supplies, and wrote up new and existing print jobs. Crew Leader Assistant

United States Census Bureau - Dalton, GA

April 2010 to June 2010

Assisted the Crew Leader in gathering documents/forms and Payroll Sheets for the 2010 Census.

Monitor

Washington County School District - Chipley, FL

August 2008 to June 2009

Transported students with special needs to and from school. Customer Care Representative

Sallie Mae - Lynn Haven, FL

June 2005 to August 2006

Worked in a call-center, servicing student loans. Assisted callers with applying, any questions they may have, and advising what additional information that is needed. Gained experience and knowledge of Federal Student Loans and with Private Credit Loans. Pulled applicants credit report(s) when applying for the Private Loans.

Education

BA degree in Social Science

University of West Florida - Pensacola, FL

2008

AA degree in Political Science

Chipola College - Marianna, FL

2003

High School Diploma

Chipley High School - Chipley, FL

1999

Skills

• Data Entry

• Payroll

• Typing

• Administrative Experience

• Microsoft Office

• QuickBooks

• Customer Service

• Special Needs

• Microsoft Outlook

• Special Education

• Accounts Receivable

• Accounts Payable

• Bookkeeping

• Microsoft Word

• Accounting

• Microsoft Excel

• Experience Working With Students

• Computer skills

• Call center

• Multi-line phone systems

• Office Management

• Cash handling

• Hotel experience

• Computer literacy

• Live chat

• Communication skills

• Writing skills

• Retail sales

• English

• Clerical Experience

• Front desk

• Office experience

• Windows

• Customer service

• Microsoft Word

• Microsoft Excel

• Computer skills

• Cash handling

• Communication skills

• Cash register

• Typing

• Clerical experience

• Hospitality

• Payroll

• Live chat

• Telemarketing

• Data entry

• Multi-line phone systems

• Phone etiquette

• Front desk

• Help desk

• QuickBooks

• Order fulfillment

• Hotel experience

• Experience working with students

• Driving

• Microsoft Access

• Accounts payable

• Google Suite

• Photo editing

• Photography

• Office management

• Bookkeeping

• Writing skills

Certifications and Licenses

Driver's License

August 2023 to September 2027

AL 9456188

CRC

CPR Certification

Assessments

Working with MS Word documents — Proficient

May 2022

Knowledge of various Microsoft Word features, functions, and techniques Full results: Proficient

Protecting patient privacy — Proficient

November 2021

Understanding privacy rules and regulations associated with patient records Full results: Proficient

Spreadsheets with Microsoft Excel — Proficient

May 2022

Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient

Delivery driver — Proficient

June 2022

Interpreting instructions or signs and solving problems Full results: Proficient

Sales skills — Proficient

February 2022

Influencing and negotiating with customers

Full results: Proficient

Filing & organization — Proficient

September 2022

Arranging and managing information or materials using a set of rules Full results: Proficient

Case management & social work — Proficient

March 2022

Determining client needs, providing support resources, and collaborating with clients and multidisciplinary teams

Full results: Proficient

Data entry: Attention to detail — Proficient

May 2022

Maintaining data integrity by detecting errors

Full results: Proficient

Recruiting — Completed

November 2022

Managing the candidate sourcing and selection process Full results: Completed

Administrative assistant/receptionist — Proficient July 2022

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Call center customer service — Proficient

May 2022

Demonstrating customer service skills in a call center setting Full results: Proficient

Work style: Reliability — Proficient

May 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Attention to detail — Proficient

November 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Basic computer skills — Proficient

May 2022

Performing basic computer operations and troubleshooting common problems Full results: Proficient

Medical receptionist skills — Completed

May 2022

Managing physician schedules and maintaining accurate patient records Full results: Completed

Customer focus & orientation — Proficient

December 2022

Responding to customer situations with sensitivity Full results: Proficient

Front desk agent (hotel) — Proficient

May 2022

Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Proficient

Teamwork: Interpersonal skills — Proficient

November 2022

Responding to challenging team situations at work

Full results: Proficient

Front desk agent (hotel) — Proficient

December 2022

Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Proficient

Scheduling — Proficient

September 2022

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient

Mechanical knowledge — Proficient

March 2023

Understanding and applying mechanical concepts and processes Full results: Proficient

Office manager — Proficient

June 2022

Scheduling and budgeting

Full results: Proficient

Administrative assistant/receptionist — Proficient December 2021

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Work style: Professionalism — Proficient

May 2022

Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Proficient

Case management & social work — Proficient

July 2023

Determining client needs, providing support resources, and collaborating with clients and multidisciplinary teams

Full results: Proficient

Customer service — Proficient

May 2022

Identifying and resolving common customer issues

Full results: Proficient

Customer focus & orientation — Proficient

December 2021

Responding to customer situations with sensitivity Full results: Proficient

Early childhood development — Proficient

May 2022

Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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