Data Entry Front Desk
Resume:
Raegan Morris
Dothan, AL *****
******.********@*****.***
Work Experience
Front Desk Agent
Sleep Inn & Suites - Dothan, AL
June 2022 to Present
Checked guests in and out and made reservations.
Billing Clerk/Data Entry
Personnel Resources - Dothan, AL
August 2020 to October 2020
Assisted with billing for domestic moving of household and personal items. Mostly moving for the military. Field Representative
US Census Bureau - Dothan, AL
August 2018 to February 2019
Interviewed respondents to collect survey or census data as required for current on going surveys, one time surveys, and special censuses.
Behavioral Aide
Personnel Resources - Dothan, AL
August 2017 to February 2018
Assisted student as a Behavioral Aide; helping him with being able to handle climatic situations and classwork.
Receptionist
Shelley’s Office Furniture and Printing - Dothan, AL February 2016 to January 2017
Answered phones, billing, copying, faxing, filing, laminating, made self-inking stamps, ordered and sorted through office supplies, and wrote up new and existing print jobs. Crew Leader Assistant
United States Census Bureau - Dalton, GA
April 2010 to June 2010
Assisted the Crew Leader in gathering documents/forms and Payroll Sheets for the 2010 Census.
Monitor
Washington County School District - Chipley, FL
August 2008 to June 2009
Transported students with special needs to and from school. Customer Care Representative
Sallie Mae - Lynn Haven, FL
June 2005 to August 2006
Worked in a call-center, servicing student loans. Assisted callers with applying, any questions they may have, and advising what additional information that is needed. Gained experience and knowledge of Federal Student Loans and with Private Credit Loans. Pulled applicants credit report(s) when applying for the Private Loans.
Education
BA degree in Social Science
University of West Florida - Pensacola, FL
2008
AA degree in Political Science
Chipola College - Marianna, FL
2003
High School Diploma
Chipley High School - Chipley, FL
1999
Skills
• Data Entry
• Payroll
• Typing
• Administrative Experience
• Microsoft Office
• QuickBooks
• Customer Service
• Special Needs
• Microsoft Outlook
• Special Education
• Accounts Receivable
• Accounts Payable
• Bookkeeping
• Microsoft Word
• Accounting
• Microsoft Excel
• Experience Working With Students
• Computer skills
• Call center
• Multi-line phone systems
• Office Management
• Cash handling
• Hotel experience
• Computer literacy
• Live chat
• Communication skills
• Writing skills
• Retail sales
• English
• Clerical Experience
• Front desk
• Office experience
• Windows
• Customer service
• Microsoft Word
• Microsoft Excel
• Computer skills
• Cash handling
• Communication skills
• Cash register
• Typing
• Clerical experience
• Hospitality
• Payroll
• Live chat
• Telemarketing
• Data entry
• Multi-line phone systems
• Phone etiquette
• Front desk
• Help desk
• QuickBooks
• Order fulfillment
• Hotel experience
• Experience working with students
• Driving
• Microsoft Access
• Accounts payable
• Google Suite
• Photo editing
• Photography
• Office management
• Bookkeeping
• Writing skills
Certifications and Licenses
Driver's License
August 2023 to September 2027
AL 9456188
CRC
CPR Certification
Assessments
Working with MS Word documents — Proficient
May 2022
Knowledge of various Microsoft Word features, functions, and techniques Full results: Proficient
Protecting patient privacy — Proficient
November 2021
Understanding privacy rules and regulations associated with patient records Full results: Proficient
Spreadsheets with Microsoft Excel — Proficient
May 2022
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient
Delivery driver — Proficient
June 2022
Interpreting instructions or signs and solving problems Full results: Proficient
Sales skills — Proficient
February 2022
Influencing and negotiating with customers
Full results: Proficient
Filing & organization — Proficient
September 2022
Arranging and managing information or materials using a set of rules Full results: Proficient
Case management & social work — Proficient
March 2022
Determining client needs, providing support resources, and collaborating with clients and multidisciplinary teams
Full results: Proficient
Data entry: Attention to detail — Proficient
May 2022
Maintaining data integrity by detecting errors
Full results: Proficient
Recruiting — Completed
November 2022
Managing the candidate sourcing and selection process Full results: Completed
Administrative assistant/receptionist — Proficient July 2022
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Call center customer service — Proficient
May 2022
Demonstrating customer service skills in a call center setting Full results: Proficient
Work style: Reliability — Proficient
May 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Attention to detail — Proficient
November 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Basic computer skills — Proficient
May 2022
Performing basic computer operations and troubleshooting common problems Full results: Proficient
Medical receptionist skills — Completed
May 2022
Managing physician schedules and maintaining accurate patient records Full results: Completed
Customer focus & orientation — Proficient
December 2022
Responding to customer situations with sensitivity Full results: Proficient
Front desk agent (hotel) — Proficient
May 2022
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Proficient
Teamwork: Interpersonal skills — Proficient
November 2022
Responding to challenging team situations at work
Full results: Proficient
Front desk agent (hotel) — Proficient
December 2022
Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Proficient
Scheduling — Proficient
September 2022
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Mechanical knowledge — Proficient
March 2023
Understanding and applying mechanical concepts and processes Full results: Proficient
Office manager — Proficient
June 2022
Scheduling and budgeting
Full results: Proficient
Administrative assistant/receptionist — Proficient December 2021
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Work style: Professionalism — Proficient
May 2022
Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Proficient
Case management & social work — Proficient
July 2023
Determining client needs, providing support resources, and collaborating with clients and multidisciplinary teams
Full results: Proficient
Customer service — Proficient
May 2022
Identifying and resolving common customer issues
Full results: Proficient
Customer focus & orientation — Proficient
December 2021
Responding to customer situations with sensitivity Full results: Proficient
Early childhood development — Proficient
May 2022
Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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