Delivery Driver Service Agent
Resume:
DONTEZ PORTER
Responsible, hard-working individual with proper license and exceptional communication, driving, and time management skills, looking to secure a CDL Driver position. 1316 N. 25th Street
Philadelphia; Pa. 19121
***************@*****.***
Work Experience
Avis Rental Car — Vehicle Service Agent
Total Transit Corp — Transport Driver
Little Caesar Pizza — Store Manager
Raymour & Flanigan — Furniture Delivery Driver
09/2021 to 03/2022, Phoenix, Arizona
Clean the interior and exterior of vehicles including cleaning, washing, vacuuming, removing trash, etc. Fill gas tanks, drive multiple types of vehicles, check fluid levels, check for physical damage, ensuring cars are operational, driving and parking vehicles. Keeping a accurate mileage log, & interacting with customers. 10/2015 to 11/2017, Norristown, Pa
Secure cargo, Trip planning, Clean and inspect vehicle daily to maintain professional appearance and optimal performance. Interacted positively with customers during transports and when handling any problems. Transported passengers as far as 20 miles with good safety record. Assisted in loading, unloading, and ensuring that passengers were ready for long distance transport. 12/2014 to 12/2015, Philadelphia, Pa.
Supporting & training cashiers, cooks, & store associates, & sometimes acted as a cook, or cashier when needed. Check with guests to make sure that their orders & their meals was prepared correctly and take action to correct any issues. Greet customers & inform them of daily specials. Scheduling, Payroll & Ordering supplies for restaurant and keeping track of inventory.
11/2013 to 12/2014, Malvern, Pa.
Deliver a wide variety of items to different addresses and through different routes, Follow routes and time schedule. Load, unload, prepare, inspect, and operate a delivery vehicle. Ask for feedback on provided services and resolve clients complaints, Pathmart Supermarket — Store Associate - Deli Supervisor Education
Allstate Career School — CDL-Class A
Carrick High School — Diploma
Skills
& Collect payments. Inform customers about new products and services Complete logs and reports. Follow DOT regulations and safety standards. 09/2013 to 07/2015, Philadelphia, Pa.
Provide prompt, friendly and courteous customer service to customers and staff, including waiting on customers and responding to phone calls. Answer customer questions, complaints and feedback. Take steps to ensure the needs of customers are met in a timely fashion. Offer samples, suggestions and product information to customers. Provide information about deli food attributes, ingredients, and preparation. Respond to customer needs and/or complaints and offer assistance. Maintain familiarity with all areas of the store in order to best assist customers. Respond to requests from customers to research product availability, price and quality issues. Have a working knowledge of products and services the entire store offers. Prepare deli category foods (sandwiches, salads, juice, etc.) efficiently and correctly. Set deli priorities, schedule deli prep goals, and supervise deli servers. Comply with health and safety regulations for production, holding, handling, and labeling. Ensure that deli equipment is in working order and is properly used. Maintain reports of deli and cheese department waste.
04/2022 to 10/2022
Graduated with a 3.0 GPA
Hands on driving, Commercial Driving, OTR Safety, Hazmat Training, and financing. 09/2003 to 06/2005
High School Diploma
CDL- Class A · Flagger Forced Certified · Custodian Maintenance Certified · OSHA Certified
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