Customer Service High School
Resume:
Stephanie Lilly
******************@*****.***
Loranger,LA 70446
OBJECTIVE:
To utilize my excellent customer service skills, knowledge and hands-on experience within a company; where my talents can help an organization improve and expand with the times, and where I can also grow with that organization.
EDUCATION:
Gateway High:
1999 High School Diploma
Including Psychology, Sociology and Photography college courses
EXPERIENCE:
Jackie of All Trades, Pensacola area
Self-employed, 2015-2019
Marketing and promotion of sales; preparing bids, completing projects in various categories: lawn maintenance; cleaning & organizing homes and storage units, painting interior and exterior of homes, hanging and finishing sheetrock, cleaning vehicles interior/exterior, house sitting, and auto maintenance and engine work. Budgeting, time management and supervision skills required.
Winn Dixie Stores, Inc, 9 Mile Road, Pensacola, FL
Cashier/ Department Manager, 2005-2015
Interacting positively with customers with each cashier transaction; utilizing cash and credit card skills; accounting for and auditing cashier drawer at end of each shift. Excellent customer service skills, mathematical knowledge, efficiency, and financial transaction skills required.
Performing open and close duties at each shift as required of management position; scheduling and management of employees; ordering product, controlling shrink, managing inventory, and promoting sales; ensuring all daily department paperwork was accurate, complete and filed timely. Multiple department management positions held: Deli, Seafood, Produce, and Floral. Various skills at multiple levels required.
Smokey’s Real BBQ Pit, Hwy 29, Pensacola, FL
Server / Cook, 2001–2005 & 2008–2010
Prepping and setting up front of house as required of server position; greeting customers and taking orders; keeping work area clean and organized; calling out and picking up orders; and ensuring that all orders were prepared correctly. Excellent customer communication skills, time management, and attention to details required.
Prepping and setting up kitchen as required of cook position, running kitchen line, calling out orders, prepping and cooking orders; ensuring all food temps were to code and all plates adhered to company standards; cleaning and closing facility after every shift. Time management, effective communication skills, and attention to culinary details required.
PROFESSIONAL REFERENCES
1.David Barry, former supervisor Smokey’s Real BBQ Pitt
2.Clint Kyser, former supervisor Winn Dixie
PERSONAL REFERENCES
1.Heather Custead
2.Sandra Schmidt
3.Marla Leslie
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