JOHN VANDERBUR

** ******** **. **********. ** ***30 · 469-***-****

ad5bnj@r.postjobfree.com

Skills:

Customer Oriented Detail Oriented Accountability Time Management Teamwork

Problem Solving Organizational Skills Building Relationships Attention to Detail

EXPERIENCE

11/2023 – PRESENT (40 HOURS WEEK)

PROGRAM SUPPORT ASSISTANT, VETERANS AFFAIRS HOSPITAL

Provide advisory and technical assistance and escort to patient and staff regarding general hospital information.

Provide the customer with consistent information according to established policies and procedures.

Provide administrative function to include, but not limited to handling written correspondence and telephone inquiries and training.

Provide input for the preparation of inquiries requiring written correspondence such as congressional inquiries.

Respond to question from patients concerning various services.

Consistently communicate and treat customers in a courteous, tactful and respectful manner.

Receive and handle concerns ensuring quality service is rendered in a timely, competent, and caring manner.

Assist in the explanation of procedures, position patient for desired results, and cushion and shield patient as appropriate.

Research problems and/or review issues and requests related to information regarding provisions in the medical center, eligibility, etc., clarify issues, and evaluation the need for additional information.

Perform general administrative support related to staff, volunteers, and patients.

Assist in giving orientation to new employees.

Push wheelchairs and gurneys, assist with morgue runs and other medical equipment as necessary.

Transport patients to and from a connecting medical center.

Provides coverage, as needed, for the transportation of Veteran patients both on campus and between campuses serviced by TVHS

09/2015 TO 11/2023 (40 HOURS WEEK)

MEAT CUTTER, PUBLIX GROCERY Store

Learn company policies and procedures and work within them.

ensure compliance with safety and sanitation standards by state, federal and osha regualtions.

Have proper knowledge of band saw, slicers, industrial grinder, cubers, knives and wrapping machine.

Provide excellent customer service and responsible for maintaining the overall appearance and cleanliness of the department.

Responsible for cutting and trimming all primals.

traying and weighing up all cut meats

responsible for cutting pork, LAMB, and chicken

responsible for meat labels to indicate type of meat, CUT, GRADE, preparation date and best buy date.

responsible for keeping the floor maintained and rotated.

Prepare rtc’s (ready to cook meals

Setting up seafood department, setting up service case, seafood product knowledge.

Daily prepared meat counts and calculations for first and second cuts.

Daily cycle counts (scheduled and non-scheduled}

daily ordering of red meat, pork, chicken, lamb (inventory cooler and order).

Monthly, quarterly (full) and annul physical inventory.using erp system.

process orders and receive

Meet sales goals set with meat manager every month to guarentee goals are being meet.

Monitor customer feedback and handle customer issues in a courteous, prompt manner to maintain a loyal partnership with all customers.

Supply customers with the products in the amount they order in a timely manner.

ensure that effective communication is used at all levels of the customer transaction and always be available when issues arise.

build strong relationships with customers in a fast-paced, and constant moving enviroment.

clean department daily (pre-scrapeknives and equipment), clean with approved detergent, rinse hot water, sanitize and air dry.

03/2014 to 09/2014 (40-50 hours)

Meat Cutter/ Sam’s Club

Inventory case and deduct from daily scheduled cut.

Pull primals from the cooler that need for first cut.

Prepare table for cutting, trimming and traying meats.

Weigh up and package meats (red meat and pork).

Display and rotate in cases.

Knowledge of cutting bone-in products

Training new hires.

Cleaning and sanitizing meat room.

08/1985 TO 05/1989

HIGH SCHOOL DIPLOMA, Arlington high school

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