ad5bne@r.postjobfree.com 701-***-**** Fargo, ND *****

PROFESSIONAL SUMMARY

Detail-oriented professional with 6+ years in Customer Service. Supports company values and prioritizes tasks to meet consumer needs. Self-motivated, organized and professional team player. Reliable employee seeking Customer Service Call Center and or any banking position.

Offering excellent communication and good judgment. Trustworthy and dedicated Customer Service with 6+years of experience serving customers and operating register.

Talented at correctly taking order information and serving to customers quickly.

Cheerful when assisting customers with requests and meeting special needs.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer Service Representative position. Ready to help team achieve company goals.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

WORK HISTORY

Store Front Cashier. Fargo, ND

Dairy Queen Grill & Chill 01/2021 - 02/2021

Cashier . Fargo, ND

Hornbachers Foods 11/2016 - 02/2017

Credit Card Sales Representative. Fargo, ND

US Bank Service Center 02/2002 - 11/2008

SKILLS

EDUCATION

Rasmussen School of Business

Fargo, ND

03/2013

Certificate In Accounting :

Accounting

Hempfield High School

Landisville, PA

06/2000

Diploma

Worked with floor team and managers to meet wide range of customer needs.

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Helped customers complete purchases, locate items, and join reward programs.

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Assisted customers with questions and inquiries to provide information regarding credit card accounts.

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Boosted customer satisfaction by effectively addressing and resolving credit card disputes and billing inquiries.

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● Customer Transactions

● Product Knowledge

● Cash Register Operation

● Cash Handling

● Customer Assistance

● Cash register systems

● Cooperative Attitude

● Reliability and punctuality

● Active Listening

● Customer Service

● Point of sale operation

● Service Minded

● Honest and Dependable

● Order Taking

● Problem-Solving

● Cash handling expertise

● Reliable and Responsible

● Multitasking

Leah Bender

Evaluated customer creditworthiness and financial statements to determine credit limits.

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Implemented credit card account maintenance procedures to determine accuracy of customer information and compliance with federal regulations.

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Leveraged deep knowledge and understanding of banking industry to handle customer inquiries with increasing complexity.

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● Paid attention to detail while completing assignments.

● Proven ability to learn quickly and adapt to new situations. Adaptable and proficient in learning new concepts quickly and efficiently.

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Learned and adapted quickly to new technology and software applications.

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● Organized and detail-oriented with a strong work ethic. Identified issues, analyzed information and provided solutions to problems.

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● Worked effectively in fast-paced environments.

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