+1-650-***-**** ad5bm0@r.postjobfree.com

I t San Francisco, California

EDUCATION

•Master's Degree in Education / TESOL program / University of San

Francisco, / San Francisco, California /2023

(1 semester)

•Montessori Teacher

Education Center-SFBA / 2024-now

•Bachelor's Degree in Education / Minsk State

Linguistic University / Minsk, Belarus / 2011-2017

KEY SKILLS:

• Strong knowledge of

English language structure,

grammar, and phonetics

• Effective classroom

management and student

engagement

• Curriculum development

and instructional design

• Individualized learning

approaches

• Collaborative teamwork and

parent communication

• Assessment and progress

tracking

• Multilingual abilities

• Leadership and cooperation

ElaGapeyeva

PROFILE

With over four years of experience in a client-focused business environment and eight years as an English Language Instructor, Iblend expertise in client relations and education. Skilled in managing business phone communications,explaining trading platforms, and providing excellent service in the restaurant industry, l excel in fostering engaging learning environments and cultural

understanding. Iam seeking a role that leverages this diverse skill set to both inspire learners and deliver superior client experiences.

PROFESSIONAL EXPERIENCE

Graduate Student Senate (GSS) Vice President of External Affairs University of San Francisco

San Francisco, California / October 2023 - January 2024

•Oversee all external communication and create a promotional campaign that markets Senate.

•Ensure accuracy, consistency, and presence on Senate's marketing platforms and promotional materials

•Market Senate elections and opportunities for involvement with Senate

• Plan and coordinate Senate's signature events including Senate Weeks and Graduate Summits

•Chair the External Affairs Committee; prepare the agenda, coordinate speakers, chair the meetings

Site-Co-Chair

CATESOL Conference / TESOL Organization Alameda, California / August 2023- October 2023

•Cooperated with the Co-Chair at College of Alameda. Provided assistance on site regarding seating options during the conference.

•Coordinated the staff on the events happening aroung the sight.

• Ensured effective communication between the presenters, stallers, visitors, and staff.

LANGUAGES

ENGLISH / Advanced CHINESE / HSK3

BELARUSIAN RUSSIAN

CERTIFICATIONS

• 120 Advanced TEFL certificate issued by UK

agency

• IELTS Academic 8.5 •

CATESOL Member • ESU IPSC 2014

National Public-Speaking Competition, Semi-Finals

Operations Specialist FXMoneyWorld Ltd.

Minsk, Belarus / March 2013- March 2 0 1 4

• Handled daily client interactions via phone and Skype, focusing on forex trading queries and support.

• Resolved customer issues promptly, liaising between clients and technicalsolutions.

• Explained and guided clients on trading platform features and company services.

•Assisted clients ni setting up trading accounts, ensuring technical compatibility and ease of use.

• Coordinated closely with engineers, traders, and customer support for operational efficiency and client satisfaction..

Operations Specialist

Zest Finance

Los Angeles, USA (remote) / April 2015 - September 2017

•Regularly communicated with engineers on internal operations, ensuring smooth functioning of credit loan processes.

•Monitored the loan platform throughout the day, troubleshooting issues and identifying unusual patterns in loan activities.

•Conducted analytics on the company's budget, contributing to decisions on the monthly loan distribution capacity.

•Analyzed and reported on the number of loans approved or declined, providing insights for strategic decision-making.

Academic Consultant Brain Kinder

Shanghai, China / October 2017 - August 2018

• Directed the development and integration of a bilingual

(English-Chinese) curriculum, focusing on language proficiency and cultural competence.

• Advised and supported teachers ni applying bilingual education strategies, enhancing teaching efficacy and student engagement.

•Collaborated with stakeholders to evaluate and refine the bilingual program, ensuring alignment with educational objectives.

• Assessed program effectiveness, making strategic adjustments to meet the evolving needs of a diverse student body.

Guest Services Associate

L'alouette Restaurant / Falcone / Milano Minsk, Belarus / February 2013 - March 2014

• Exceled in professional guest services, managing reservations and

promoting teamwork in high-end dining.

•Expertly guided guests with informed recommendations, focusing on

exceptional service quality.

•Coordinated seamlessly with kitchen and service teams for timely, efficient service.

• Cultivated a sophisticated, attentive atmosphere, adapting swittly to guest needs while upholding professionalism.

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