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Customer Service Sales Associate

Location:
Atlanta, GA
Posted:
April 27, 2024

Contact this candidate

Resume:

Lauren Sherwood

Atlanta, GA *****

ad5blt@r.postjobfree.com

+1-404-***-****

I am bartending certified by the state of Georgia. I have experience in cocktail preparation and creation. Enthusiastic serving personality coupled with knowledge of beer, wine, spirits and cocktails. I am a fast worker and even faster learner committed to serving with a smile. Authorized to work in the US for any employer

Work Experience

Server/Bartender

California Pizza Kitchen - Alpharetta, GA

September 2023 to Present

• Work as a team member in a fast-paced environment.

• Practice safe food handling procedures.

• Greet customers with a warm, friendly greeting, and provide specific food & beverage suggestions for all courses.

• Preparing & serving alcoholic and non-alcoholic signature CPK drink recipes while following all recipes and proper procedures as well conducting wine service.

• Maintain a clean and organized bar area

• Operate the point-of-sale (POS) system quickly and accurately and handling cash transactions.

• Assist with opening and closing duties as needed

• Maintain knowledge of new and existing programs to successfully implement and support company goals.

I am a bartender with a State of Georgia beverage bartending certificate. Seasonal Cashier and Sales Associate

Sephora - Kennesaw, GA

November 2023 to January 2024

• As a Cashier I was responsible for completing payment, exchanges, returns, and other transactions with clients

• Worked to create a great customer experience by providing a welcoming environment for customers by listening to and embracing their unique needs

• Strong communication skills, ability to multitask, and comfortability with computer/store systems

• Flexible availability to work during peak retail hours such as nights, overnights, weekends, and holidays

• Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for an entire shift, work in a fragrance filled environment & handle and apply cosmetics products to clients with or without accommodation

• Knowledge about what's new and trending in beauty

• Adhered to Sephora's dress code and policies in the Sephora Employee Handbook Bartender/Server

Bowlero Corp - Kennesaw, GA

July 2023 to September 2023

• Served alcohol, food and other Bowlero signature beverages

• Maintained a clean, organized, and well-stocked bar/work station

• Promoted responsible alcohol sales and service complying with all local regulations

• Took beverage orders from guests and lane servers Customer Service/Cashier/Sales Associate

Lamps Plus - Peoria, AZ

May 2022 to June 2023

• Served alcohol, food and other Bowlero signature beverages

• Maintained a clean, organized, and well-stocked bar/work station

• Promoted responsible alcohol sales and service complying with all local regulations

• Took beverage orders from guests and lane servers Cashier and Customer Service

Nordstrom Rack - Peoria, AZ

July 2021 to March 2022

Assisted customers with a variety of transactions through a seamless and friendly experience. As a retail cashier and sales floor support associate I assisted customer's with their purchases, exchanges, and/ or returns.

Used effective communication with strong interpersonal skills. Helped defuse customer situations when situations arose by providing a resolution in a timely and effective manner. I learned organizational skills, attention to detail and ability to prioritize multiple tasks. Created a smooth fitting room experience by greeting customers and taking them to their fitting rooms, then sorting and returning clothing to the floor.

Helped keep the stockrooms organized and complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed.

Worked with the team to ensure the sale’s floor stayed runway ready through re-merchandising and straightening throughout the day.

Customer Service Representative

Emblems LLC - Rancho Cucamonga, CA

June 2019 to June 2021

Filled orders and packaged orders, answered product questions through email and on the phone ; while developing customer service skills.

Education

Associate's degree

Glendale Community College - Glendale, AZ

January 2021 to August 2023

Skills

• Customer service

• Food preparation

• Cashiering

• Communication skills

• Stocking

• Cash handling

• Retail sales

• Phone etiquette

• Retail math

• Communication skills

• Restaurant experience

• Serving

• Sales

• Customer service

• Organizational skills

• Computer skills

• Computer literacy

• Bartending

• Stocking

• Shipping & receiving

• Upselling

Certifications and Licenses

Bartender License

Food Handler Certification

Driver's License

ServSafe



Contact this candidate