Kelly Nunn
Operations Project Manager
ad5bjo@r.postjobfree.com 512-***-**** Dallas, Texas USA
Profile
Strategic creative leader with extensive project management and program management experience achieving business goals and execution through tactical hands-on engagement. Collaborative communicator focused on engaging across internal and external stakeholders to meet project timelines, budgets and objectives. Proven background in Agile, Jira, Scrum and Six Sigma methodologies
Professional Experience
Regional Operations Manager, Peach State Roofing, June 2023 - present
Develop project plans - scopes and objectives, desired results. Conduct daily, weekly and monthly Project Status Conferences. Manage a team of skilled trades and conduct daily production meetings (assignments) for the DFW area. Manage Senior Project Managers who are performing complete roof tear off and new application (2-3 month projects). This includes all subcontract relationships; proposals, contracts, budgets, performance, safety and delivery.
Project Management Technology, DEO, August 2021 - June 2023
Develop project plans - scopes and objectives, desired results. Conduct daily, weekly and monthly Project Status Conferences. Manage project tools associated with projects (e.g., Asana, Clicdata, Infusionsoft, Airtable, etc.). Perform data aggregation and analysis to measure Team against service level agreements, goals and timely metrics. Provide management with a weekly dashboard of goal tracking/trending analytics.
Senior Program Manager, Goodwill, July 2020 - August 2021
Responsible for managing and motivating Team of skilled web commerce processing, listing and shipping personnel to achieve daily performance goals. Cooperate with management to maintain a safe, effective working environment. Work together with employees in achieving performance goals by using team members resources to the best of their abilities.
Facility Senior Project Manager, Federal Government, March 2018 - July 2020
Mentored and coached my team to execute tasks related to upholding operations for a 25 acre compound with 25 buildings in total, encompassing 300K square feet. Coached my team through planning, designing and executing various projects. Managed multiple projects from start to finish, conducting needs assessments and risk analyses, audits, resource planning and safety adherence. Lead teams in multiple facilities that included HVAC, plumbing, electrical, landscaping and more.
Enterprise Technology Consultant, IBM, July 2015 - March 2018
Designed, developed and implemented projects that successfully adopted automated software solutions in the healthcare, telecom and semiconductor industry. Led enterprise software deployment within and provided oversight on all aspects of projects. Conducted systems needs assessment, project cost benefit analysis, resource development, project planning, tactical objectives, dashboard deployment, documentation and end-user training for all projects.
Projects
Enterprise SaaS Technology Audit
I successfully designed and delivered a company wide audit of our technology stack. This project consisted of over 75 different SaaS and cloud services across 50 users. This additional project was completed within 8 months, resulting in a cost / user dashboard with dynamic reporting of software, user and team with 15% cost savings. I also mitigated EULA violations through improved security protocols and increased performance by 30%.
Enterprise Software Deployment
I have successfully implemented enterprise TRIRIGA (CAD) IBM software at Intel, Google, Verizon, and Canadian Government of Real Estate Management. I have executed needs assessment, strategic objectives, budget development and stakeholder management with Agile/Jira methodologies, six sigma documentation for a successful project delivery.
Technology Implementation
I have implemented the AEC and roadway paper drawings from TxDOT into AutoCAD (layered drawings) for more than 725 paper drawings in various iterations of accuracy. All AEC/MEP vendor technicians have been trained on the use of TxDOT facilities management software with my implementation processes.
Education
Bachelor, Business Operations - State University of New York, Albany New York
Certificates
Six Sigma, Program Management (PgM), Project Management (PM), Agile/Jira, Scrum Master, OSHA
Skills
Asana (Project Management) - Expert, Infusionsoft (Customer Relationship Management) - Highly Skilled, Airtable (Data Management) - Expert, Mural (Presentation Management)
Interests
Visual/Presentation Management, Machine Learning and Data Analytics