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Customer Service General Manager

Location:
Birmingham, AL
Salary:
17.00
Posted:
April 27, 2024

Contact this candidate

Resume:

Rosetta Herrod

Pinson, AL *****

ad5bi7@r.postjobfree.com

+1-205-***-****

I am especially interested in and well suited for any office and customer service position, because of my strong work ethics, attention to detail, ability to work as a team member, communication skills and willingness to learn and grow. My previous work experience along with my formal and informal training have prepared me for a discipline challenge, structure work environment where I would be able to use my expertise in order to become a valuable asset to your organization. I am look forward to using my experience

for the enhancement of your agency.

I would appreciate an opportunity to meet and discuss how my experience and ethics will best meet the needs of your agency. My extensive experience may be of particular interest to you. Therefore, I will be at the disposal in the event an interview care be arranged. I look forward to meet with you. Thank you

Willing to relocate to: Birmingham, AL - Trussville, AL - Gardendale, AL Authorized to work in the US for any employer

Work Experience

Nursing Assistant

Aspire Hoover - Hoover, AL

June 2023 to Present

Care for patients checking vitals, clinical skills, General Manager

Dunkin Donuts /Baskin Robbins - Pinson, AL

September 2020 to June 2023

• Processed payroll

• Consistently achieved sales goals

• Coordinated schedules and assigned employees' shifts

• Responsible for profit and loss control

• Responsible for upholding required health and safety standards

• Monitored and ensured staff adhered to all company policies and procedures General Manager

Burger King - Pinson, AL

November 2018 to August 2020

• Maintained staffing levels

• Managed and trained new hires

• Prepared payroll

• Managed a team of 25 employees

• Monitored and maintained budgets

• Successfully implemented new policies and procedures to improve team efficiency Gen. Manager

Dollar General - Tuscaloosa, AL

February 2014 to September 2018

• 8 years of experience as a General Manager

• Monitored and ensured staff adhered to all company policies and procedures

• Coordinated schedules and assigned Employees and managers shifts

• Responsible for profit and loss control

• Consistently achieved sales goals

• Processed payroll

• Hired and trained 22 employees

• Responsible for upholding required health and safety standards Front Desk Receptionist

Master Inn Hotels - Tuscaloosa, AL

July 2014 to January 2016

Assembly Line

Mercedes-Benz - Vance, AL

April 2010 to July 2014

Putting parts together in the Mercedes cars, and the driving them around and park them to make sure they are safe and secure

Office Associate

Advance Cash Loans - LaGrange, GA

August 2005 to January 2010

Medical Assistant/Receptionist

Clybourn/Division Medical center - Chicago, IL

July 2002 to June 2005

answering phones, assisting with insurance verification, and checking patients in for their appointment. Greeting Customers. Love work with people and the customers Customer Service Representative

American Global - Chicago, IL

August 1997 to July 2002

Education

Associate in Nursing

Bevill State Community College - Carrollton, AL

2009 to 2010

All subjects

Near North Career High - Chicago, IL

1996 to 2000

Certificate Register Nurse

Everest University-Tampa Online

Skills

• Team Member

• Customer Service

• Food Service

• Fast Food

• Food Prep

• Office Assistant (3 years)

• Grill

• Kitchen Staff

• Food Handling

• Nursing

• Laundry

• English

• Cooking

• Cash handling

• Management

• Cleaning Experience

• Payroll

• Profit & Loss

• Triage

• Critical Care Experience

• Medication Administration

Certifications and Licenses

food handler certificate



Contact this candidate