Customer Service General Manager
Resume:
Rosetta Herrod
Pinson, AL *****
*************@*******.***
I am especially interested in and well suited for any office and customer service position, because of my strong work ethics, attention to detail, ability to work as a team member, communication skills and willingness to learn and grow. My previous work experience along with my formal and informal training have prepared me for a discipline challenge, structure work environment where I would be able to use my expertise in order to become a valuable asset to your organization. I am look forward to using my experience
for the enhancement of your agency.
I would appreciate an opportunity to meet and discuss how my experience and ethics will best meet the needs of your agency. My extensive experience may be of particular interest to you. Therefore, I will be at the disposal in the event an interview care be arranged. I look forward to meet with you. Thank you
Willing to relocate to: Birmingham, AL - Trussville, AL - Gardendale, AL Authorized to work in the US for any employer
Work Experience
Nursing Assistant
Aspire Hoover - Hoover, AL
June 2023 to Present
Care for patients checking vitals, clinical skills, General Manager
Dunkin Donuts /Baskin Robbins - Pinson, AL
September 2020 to June 2023
• Processed payroll
• Consistently achieved sales goals
• Coordinated schedules and assigned employees' shifts
• Responsible for profit and loss control
• Responsible for upholding required health and safety standards
• Monitored and ensured staff adhered to all company policies and procedures General Manager
Burger King - Pinson, AL
November 2018 to August 2020
• Maintained staffing levels
• Managed and trained new hires
• Prepared payroll
• Managed a team of 25 employees
• Monitored and maintained budgets
• Successfully implemented new policies and procedures to improve team efficiency Gen. Manager
Dollar General - Tuscaloosa, AL
February 2014 to September 2018
• 8 years of experience as a General Manager
• Monitored and ensured staff adhered to all company policies and procedures
• Coordinated schedules and assigned Employees and managers shifts
• Responsible for profit and loss control
• Consistently achieved sales goals
• Processed payroll
• Hired and trained 22 employees
• Responsible for upholding required health and safety standards Front Desk Receptionist
Master Inn Hotels - Tuscaloosa, AL
July 2014 to January 2016
Assembly Line
Mercedes-Benz - Vance, AL
April 2010 to July 2014
Putting parts together in the Mercedes cars, and the driving them around and park them to make sure they are safe and secure
Office Associate
Advance Cash Loans - LaGrange, GA
August 2005 to January 2010
Medical Assistant/Receptionist
Clybourn/Division Medical center - Chicago, IL
July 2002 to June 2005
answering phones, assisting with insurance verification, and checking patients in for their appointment. Greeting Customers. Love work with people and the customers Customer Service Representative
American Global - Chicago, IL
August 1997 to July 2002
Education
Associate in Nursing
Bevill State Community College - Carrollton, AL
2009 to 2010
All subjects
Near North Career High - Chicago, IL
1996 to 2000
Certificate Register Nurse
Everest University-Tampa Online
Skills
• Team Member
• Customer Service
• Food Service
• Fast Food
• Food Prep
• Office Assistant (3 years)
• Grill
• Kitchen Staff
• Food Handling
• Nursing
• Laundry
• English
• Cooking
• Cash handling
• Management
• Cleaning Experience
• Payroll
• Profit & Loss
• Triage
• Critical Care Experience
• Medication Administration
Certifications and Licenses
food handler certificate
Contact this candidate