Administrative Assistant Sales Associate
Resume:
BRENDA BRINSON
Hyattsville, MD *****
*********@*****.***
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Administrative Assistant position. Ready to help team achieve company goals. Work Experience
Clerical Aide
Prince George's County Memorial Library System
November 2023 to April 2024
Sorts library materials and places items back on appropriate shelves Serves front desk support (e.g. answers phones and greets public) and provides assistance to patrons
(adults, students and young children)
Help with StoryTime Ages 3-5
Performs routine data entry including entering patron information into the Polaris database Communicates with internal and external customers
Maintains display areas and posts community notices Sales Associate
Bath & Body Works
September 2021 to December 2022
Greet customers in a timely fashion while quickly determining their needs Recommend merchandise to customers based on their needs and preferences Build relationships with customers to increase likelihood of repeat business Support replenishment activities that keep the store full and abundant Assist with floor sets, window changes, visual presentations, signage placement, etc. Finalize sales and handle money and credit card transactions Sales Associate
Bath & Body Works
May 2019 to July 2021
Greet customers in a timely fashion while quickly determining their needs Recommend merchandise to customers based on their needs and preferences Build relationships with customers to increase likelihood of repeat business Support replenishment activities that keep the store full and abundant Assist with floor sets, window changes, visual presentations, signage placement, etc. Finalize sales and handle money and credit card transactions Office Manager
Waldorf Family Dentistry
May 2019 to August 2020
Greeting patients and answer questions regarding financial treatment plans Prepare claim forms for submission to insurance carriers Maintain and manage patient records in compliance with privacy and security regulations Monitor and maintain inventory of dental office supplies Register new patients according to established office protocols Answer and manage incoming calls (scheduling appointments, benefit questions, etc.) Process insurance verifications and enter all relevant patient information into data system Sales Associate
Hallmark
November 2017 to February 2019
Greeting customers and answer questions regarding our products Operating cash register to process transactions and responsible for keeping track of all the money inside Opening and closing store
Make daily bank deposits
Set-up displays and maintain sales floor appearance Participate in the processing of shipments and replenishment of merchandise Administrative Assistant
GHC Associates, Inc
September 2007 to March 2016
Answer incoming phone calls and answer group Medical, Dental, and Disability benefit questions from clients
Supervised summer intern and temporary office assistants Update and manage the client database
Preparation and editing of documents, proposals, and marketing collateral for benefit meetings Handle all other clerical tasks as needed (order supplies and verifying receipt of goods, pay bills, etc.) Office Assistant
GHC Associates, Inc
November 2006 to December 2006
Responsible for a variety of confidential administrative tasks regarding Medical, Dental and Term Life insurance enrollments/applications
Prepare and mail out holiday greeting cards
Prepare and mail new office address to clients and insurance carriers Receive telephone or greet the public, vendors and clients in person or via email Secretary III
City of Alexandria Library
February 2001 to November 2006
Responsible for interviewing and selecting work teams consisting of 1 full-time Delivery Clerk and 2 part- time Custodians
Prepared daily bank deposits, daily outgoing invoices, and billing reports Maintained financial records for end of the month processing and provide reports Performed filing, faxing, and other secretarial and training duties Library Assistant I
City of Alexandria Library
July 1997 to February 2001
Checking materials in and out, checking hold lists, collecting fines and fees Greet patrons and provide direction or refer them to appropriate staff members if needed Assist patrons with self-checkout machine, copier, fax machine and printer Straightening books and displays, cleaning up, and setting up a presentable display Assist patrons with use of library resources and databases Assist in opening/closing procedures
Education
T.C. Williams High School - Alexandria, VA
June 1996
Skills
• Customer Service Order Processing
Teamwork and Collaboration Knowledge of basic office equipment (phones, Verbal and Written Communication printers, copiers and fax machines) Cash Handling Proficient in Microsoft Office
• Office experience
• Clerical experience
• Filing
• Office management
• Time management
• Communication skills
• Hospitality
• English
• Guest services
• Insurance verification
• HIPAA
• Multi-line phone systems
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