Jenifer Rodriguez
I am a bilingual, self motivated, and proactive customer service professional
with 5 years of experience in the service industry. I demonstrate great interpersonal skills and the ability to communicate well with all levels of business and ability to engage and develop relationships with customers. 1400 Lasater Rd Trlr 261
Dallas, Tx 75253
**********@*****.***
EXPERIENCE
WaterCrest Senior Living (March 2014-May 2015)
Server
-Serving breakfast, lunch, dinner
-Setting up dining tables
- Prepping food
- Taking orders
-Help seniors eat or help fill out menus
Target (September 2016-July 2018)
Sales Associate
-Cashier, Customer service and Sales floor help guests find, or answer questions about what they are looking for. Help with online shopping or orders.
- Maintaining a clean, guest friendly environment in the store.
-Keeping clothes and shoes in stock, organized.
Jw Nutritional (November 2018-May 2019)
Production Supervisor
-Making sure the product was labeled, sealed and weights were taken out correctly.
-Computer work labels printed, taking production counts, orders being completed.
-Communicating with other supervisors and line leaders. Bed Bath and Beyond (July 2019-March 2020)
Sales Associate
-Cashier
-Online orders and searches
- Resolving customers complaints while ensuring the delivery of excellent customer service in a high volume shopping store.
- Help members understand any questions about membership or bills and claims.
-Help with making registries for special events or finding gifts. State Farm (July 2023- February 2024)
Receptionist
-Answer Calls/ Calling Customers
-Helping with bill questions/take payments
-Computer Work - Emails, Scheduling appointments,
-Sending out mail
-Help with claims questions
-Helping walk-ins
EDUCATION
SKILLS
Multitasking
Strong organization skills
Bilingual (Spanish/English)
Proper phone Etiquette
Online support
Sales Clerk
Complex Problem Solving
Juan Seguin High School
HighSchool Graduate