PN

Phillip Neaves

Professional Summary

Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Work History

Rusty Pelican Restaurant - Bartender

Miami, FL

05/2023 - 02/2024

Flanigan's Seafood Bar And Grill - Server/Bartender Pinecrest FL

09/2021 - 05/2023

Frankey's Sports Bar and Adena Grill - Bartender

Hallandale, FL

02/2016 - 02/2020

Served high customer volumes during special events, nights, and weekends.

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Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.

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Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

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Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

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Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

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Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

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Served food and beverages promptly with focused attention to customer needs.

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Worked with POS system to place orders, manage bills, and handle complimentary items.

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Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

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Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

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ad5bec@r.postjobfree.com

305-***-****

Homestead, FL 33033

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Skills

My skills in the Food and Beverage

Industry are best described in the

positions I have held in the past 12

years such as Server, Bartender,

Expeditor, and some Management. I

am highly effective at intuitively

anticipating and accommodating

customers, as well as employee's,

needs. I thrive under pressure and go

above and beyond to create

unforgettable guest experiences. I am a

creative problem solver with excellent

interpersonal skills and excited to learn

and utilize anything that allows me to

grow! Always a committed team player

and motivated leader, I am consistent

and reliable on accomplishing goals. To

any company I would bring a

courteous and professional demeanor,

fun innovation and consistent

commitment.

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Education

01/2008

Johnson & Wales University, North

Miami

Associates of Science in Culinary Arts

Upper Deck Sports Bar and Grill - Manager/Bartender 08/2014 - 01/2016

Flanigan's Seafood Bar and Grill - Bartender/Server 02/2012 - 08/2014

Flashback Diner - Server

11/2008 - 02/2012

Working in a fine dining atmosphere at Adena Grill which includes private events, extensive knowledge on pairing wine/liquor with foods, and high levels of communication within FOH, BOH and management

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Working in a sports bar atmosphere at Frankey's which includes interacting with a high volume of guests during sporting events and parties that include multiple impromptu specialty cocktails

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Responsible for inventory duties behind either bar, and within Adena Grill's wine room

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Participate in off property mixology training events and seminars to continue expanding my knowledge

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● Trained new employees.

Quickly promoted to management within 6 months of employment which included hosting large events up to 500 people, helping to expedite in FOH & BOH, and keyholder to opening & closing the restaurant

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● Trained new employees

Served 40-50 person bar while making service bar drinks and picking up cocktails tables when need be

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● Experienced in hookah set up

Skilled in oyster bar shucking and brick oven pizzas, gyros and quesadillas.

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Promoted to bartender within 4 months of employment and became lead bartender

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● While serving, became lead closing server and had a 8-10 table section

● Participated in monthly cleaning with other employees

● Participated in bar meetings with all other Flanigan's locations

● Trained new employees.

● Quickly promoted to Lead Server within 1 month of employment

● Implemented Expediter positions within the company

● Trained new employees, as well as in all franchise restaurants. Certifications

ServSafe Certification Updated

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