Customer Service Retail Sales

REGINALD PECK

**** *. ******* ***, *** *-***

Denver CO. 720-***-****

********@*****.***

Strong leadership and managerial skills in office administration, customer service, workflow organization, and procedures. Equally strong in interpersonal relations, mentoring, and team building, qualified in scheduling, handling unexpected situations with seamless impact on the business. Able to grasp new concepts and technology quickly to advance business priorities across fluctuating, fast pace and multi-faceted working environments. Engage effectively within the organization with different roles of accountability using professional decorum and follow through. (Excel, PowerPoint, and word)

EXPERIENCE

2023-present

Operations Manager, Transervice

Responsible for all maintenance and repairs for all tractors and trailers for King Soopers/Kroger. In charge of Scheduling shifts including sick time and vacations for a 24- hour schedule for 25 technicians Responsible for all safety issues in the shop including injuries and mishaps

2021-2023

MANAGER, Brakes Plus

Responsible for every aspect of the store operation, which includes retail sales, coaching, and promoting of products and services, Vehicle repair and service, 2013 – 2021

STORE MANAGER, FIRESTONE

Responsible for every aspect of the store operation, which includes retail sales, coaching, and promoting of products and services, Vehicle repair and service, 2011- 2013

MATINENCE SUPERVISOR, CEI construction

Responsible for fleet maintenance and repairs for diesel tractors and trailers Overseeing scheduling for personnel and equipment Coaching and maintaining crews and shop safety practice

2008 – 2011

LEAD TECHNICIAN, AGGREKO

Responsible for maintaining diesel generators, Air compressors, and HVAC equipment. Insuring maintenance and repairs complied with in multiple towns and cities in Colorado EDUCATION

DECEMBER 2012

BSBA, WESTWOOD COLLAGE

Graduated with a 3.6 GPA in business management

JUNE 2003

ASSOCIATES OF APPLIED SCIENCE, COMMUNITY COLLAGE OF THE AIR FORCE Served 10yrs in the USAF disabled VET status

SKILLS

• Inventory management

• Recruiting /training

• Excel, PowerPoint, and word

• Customer service

• Conflict resolution

• 0rganizational development

Contact this candidate