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Scrum Master Quality Assurance

Location:
San Francisco, CA
Posted:
April 27, 2024

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Resume:

Project Scoping, Roadmaps, and Management Stakeholder Engagement Pre-project assessment User

Stories Quality Assurance Product Roadmaps Team Management Change Management Coaching and Training Process improvement Proficient facilitation Risk mitigation planning Cross Functional Support Estimation Workshops Daily stand-ups/Scrum Sprint Reviews Retrospectives Product backlog refinement

Paschal Ohazurike

Scrum Master

1-240-***-**** ad5bbj@r.postjobfree.com San Francisco CA, USA About Me

I have total 10+years working experience including 4+ years as a Professional Scrum Master. My key role as a Scrum Master in Agile software development teams is to facilitate the Agile process and ensure the team adheres to its principles and practices. As a Scrum Master, guide and train Agile development teams to effectively apply and follow the principles and practices of the Scrum framework. Served as a servant leader, removing barriers, facilitating meetings, and fostering an environment conducive to collaboration, creativity, and continuous improvement. My role is critical to ensuring the team's success in consistently and repeatably delivering high-quality products, while promoting transparency, accountability and self-organization within the team. Facilitated agile celebrations such as daily stand-ups, sprint planning, sprint review and retrospectives. Trained the team in Agile principles, Scrum framework and best practices to improve productivity and delivery. Removed obstacles and blockers that impeded team progress, escalated issues when necessary. Promoted collaboration and communication within the team and with stakeholders to ensure alignment and transparency. Protect the team from external distractions and interruptions to maintain focus on sprint goals and commitments. Facilitated conflict resolution and fostered a culture of continuous improvement and learning. Collaborated with product owners and stakeholders to prioritize backlog items and improve requirements. Track and report key metrics and progress toward sprint goals and project goals. Mentored team members and encouraged self-organization and autonomy. Core Competencies

Professional Experience

SNAGA TECHNOLOGIES Pvt Ltd Scrum master Nov 2019 – Present Key responsibilities:

• Led and facilitated agile ceremonies such as daily stand-ups, sprint planning, sprint review and retrospectives.

• I ensure the team follows Agile principles and practices, as well as the specific framework being used (e.g. Scrum, Kanban).

• Served as a servant leader to an Agile team, meeting team needs by removing obstacles, facilitating discussion, and fostering a collaborative environment.

• Helped the team understand the value of agile principles and guided them in implementing these principles effectively.

• Trained team members and stakeholders on agile practices, helping them understand and adopt an agile mindset.

• Provided guidance and direction to the team to improve processes, collaboration and overall performance.

• Ensured effective communication within the team and with stakeholders, fostering transparency and alignment.

• Acted as a liaison between the development team and other stakeholders including product owners, managers and customers.

• Identified and resolved barriers and obstacles that impeded team progress, proactively worked to resolve issues.

• Helped the team overcome challenges by facilitating problem solving sessions and encouraging innovative solutions.

• Continually seek opportunities for process improvement and optimization within an Agile team.

• Encouraged the team to reflect on processes and practices during reviews and implemented changes to improve productivity and quality.

• Tracked and monitored key Agile metrics such as sprint velocity, burndown charts and cycle time to assess team performance and progress.

• Used data-driven insights to identify areas for improvement and make informed decisions.

• Acted as a change agent in the organization, promoting agile values and principles and advocating for agile adoption and transformation.

• Helped stakeholders understand the benefits of Agile methodologies and facilitated the transition to agile ways of working.

FIRST BANK OF NIGERIA Credit Administration/Regulatory Officer Aug 2018 - Oct 2019 Key responsibilities:

• Conducted daily credit checks, detailed credit analysis on customer's request, cashflows and other preliminary documentation vetting to maintain only qualifying credit/appropriate credit structures in line with bank's policy.

• Recommended credit for prospective borrowers on daily basis in accordance with bank’s risk appetite to ensure maintenance a healthy loan bank, while preventing deterioration of yearly NPL ratio

• Identified key inherent risks in daily transaction dynamics in relation to borrower's business & its environment and suggested rational actions to aid de-risking issues identified.

• Evaluated annual cash flow assumptions and projections in line with existing track record & current market realities, to determine its feasibility.

• Conducted thorough review, annual (spread) of financial statements, evaluate key financial indicators, translate results to validate historical track record & determine viability of the business' future financial outlook.

• Prepared and presented monthly credit training and research materials and papers.

• Carried out bi-weekly joint visitation with Business unit to customer as part of effective monitoring and risk management.

• Analyzed and presented monthly regulatory reports of bank's asset portfolio to all private Credit Bureau and CBN

• CRMS platform using data from the CRMS and Finacle on all borrowers personal and financial details.

• Created a daily template for loan origination document vetting in fulfilment of bank’s lending policy.

• Maintained zero tolerance for regulatory infraction by serving as a watchdog to all relationship managers at various branches.

Agile Management SDLC Methodologies Agile PM, Scrum Kanban Waterfall JIRA, Confluence Miro Story Mapping Capacity Planning Skill Assessment Agile Maturity Assessment PAQ (Project Approach Questionnaire) Dependency Mapper

• Initiated monthly Data mining modules to improve bank's data quality on all borrowers personal and financial information.

• Executed timely rendition of credit returns to Central bank of Nigeria in line with regulatory standard on monthly, quarterly and yearly basis.

• Submitted accurate reconciliation of FINA and CRMS figure to ascertain compliance level on monthly basis.

• Updated customers credit status on Credit Bureau (CRC, CRS & XDS) and CBN/CRMS Database on daily basis

• Liaised with IT credit support team and credit bureau vendors on bank's credit data quality on monthly basis.

• Executed implementation of credit process solution (Credit Bureau, SLA) through exploration of credit 360 application within a period of six months interval

• Generated and advised response to all credit inquiries on daily basis. PENPRENEUR Project associate Feb 2014 - Jul 2018

Key responsibilities:

• I captured current state from business SME, mapped SWIMLANE diagrams on VISIO, modelled future state ensuring validation and sign offs.

• I collaborated with the business to flesh out scenarios.

• Discovery of complex business requirements and provides structure and clarity where there is ambiguity and work with the product teams to design and deliver best in class solutions was done by me.

• I supported project managers and product owners in planning, managing, documenting, and communicating timelines, tasks, issues, decisions, and risks.

• Assessed the impact and feasibility of proposed solutions, evaluating alternatives and delivered solutions that accomplish client business outcomes was done by me.

• Created, owned, and refined well-formed requirements, user stories and artefacts that describe features and services based on feedback from the team was done by me.

• Identified change impacts on people, existing processed and technology was done by me.

• I produced the business case and weekly status report for project team meetings and project board meetings.

Technical Skills

Education

• Master of Business Analytics (MSBA). Hult International Business School April 2023

• Master of Business Administration (MBA), Business Analytics Specialization Aug 2022

• Master of Science in Economics (MSc) University of Lagos Nov. 2019 Certification

• Professional Scrum Master (PSM)

• Professional Scrum Product Owner (PSPO)



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