Danielle Boyer

Tolland, CT *****

ad5b5v@r.postjobfree.com

+1-860-***-****

Work Experience

Inside Sales Representative

Rhino-Back Roofing - Simsbury, CT

December 2023 to Present

Inside Sales

Millwork Sales Specialist

The Home Depot - Manchester, CT

August 2020 to Present

1. Customer service

2. Create and follow up on estimates and quotes

3. Millwork Design system m20 and MyCD

4. Create designs for interior and exterior doors, windows, patios doors, etc. 5. Measures and installation services

6. Extensive knowledge of Andersen Window products Assist customers with their home improvement projects Retail Sales Specialist

AAA Allied Group - Manchester, CT

December 2015 to February 2018

• Provide customer service in a retail sales environment

• Assist customers with planning road trips

• DMV Services including processing licenses and Id's

• Checking customers documentation required for Id's and licenses

• Assist with closing the office

Millwork Sales Specialist

The Home Depot - Manchester, CT

April 2008 to August 2015

• Provide customer service in a retail sales environment

• Design windows, exterior doors, interior doors, skylights, etc.

• Sell and process installation quotes

• Department Manager

Customer Service Representative

Alvin & Company, Inc - Bloomfield, CT

July 2004 to April 2008

1. Customer Communications

1. Order Entry

1. Processing Orders using EDI (electronic data input) 1. Recruiting New Accounts at Trade Shows

1. Sales

Customer Service Representative

Hi-Way Sales, Inc - West Hartford, CT

April 2001 to July 2004

1. Customer Communications

1. Entering Sales Orders

1. Promotions

1. Responsible for Email Accounts

1. Processing Catalog and Donation Requests

1. Receiving Inventory

1. Web Site Development

1. New Customer Accounts

Teacher

Kinder Care Inc - Bloomfield, CT

March 2000 to April 2001

1. Responsible for 8 Two Year Olds

1. Lesson Planning

1. Also worked with infants and preschoolers

Cashier

Jo-Ann Fabric and Craft Stores - Manchester, CT

October 1999 to March 2000

1. Floral Design

Customer Service Representative

Linens N Things - Manchester, CT

February 1999 to October 1999

1. Cashier

1. Sales Floor

Department Specialist

Department Specialist

1. Sales Floor

Customer Service Representative

Jo-Ann ETC - Manchester, CT

Education

High School Diploma

Manchester High School - Manchester, CT

January 1994 to December 1998

Manchester Community College - Manchester, CT

August 1994 to May 1998

Skills

• EDI

• 1. Fluent with Maconomy Accounting Systems 1. Fluent with Facts Accounting System 1. Fluent with Windows Desktop Applications, including Microsoft Office, FTP Applications, etc. 1. Ability to enter orders accurately and efficiently

• Floral Design

• Customer service

• Sales

• EDI

• Windows

• Order entry

• Retail sales

• Sales

• Windows

• AWS

• Time management

• Microsoft Excel

• Computer literacy

• Customer service

• Order entry

• EDI

• Retail sales

• Load & unload

• Organizational skills

• Negotiation

• Cash register

• Computer skills

• Communication skills

• English

• Salesforce

• Heavy lifting

• Cash handling

• Merchandising

• Forklift

• Inside sales

• B2B sales

• Driving

• Roofing

• Customer relationship management

• Restoration

• Relationship management

• Phone etiquette

• Customer acquisition

• Account management

• CRM software

Certifications and Licenses

Forklift Certification

Pallet Jack Certification

Driver's License

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