LAKSHMI

PH: 639-***-**** Email: ad5b4i@r.postjobfree.com Address: Saskatoon, SK

PROFESSIONAL SUMMARY

Experienced administrative manager with nearly 12 years of service in educational institute. Proficient in handling front desk, leading team, coordinating study material distribution, stock maintenance and supplier oversite. I excel in enhancing the student experience through well-managed supplies and timely deliveries. Coordinates ideal organizational outcomes by analyzing existing processes and developing tangible system improvements. Driven problem solver with the ability to handle multiple tasks, customer services and handling projects simultaneously.

Highlights of Skills

Strong interpersonal skills with the ability to establish positive working relationships with fellow professionals and clientele.

Experienced in policy and procedure modification

Excellent data analysis skills.

Able to handle documents in an efficient manner, keeping track of all details in a way that leads to successful implementation

Three plus years of experience in business administration

Skilled at customer retention by building positive rapport in the client and company relationships

Excellent communication skills between clients, students, teammates, and supervisors

Ten plus years of experience in customer services

Proficient in creating sales strategies to increase client retention and also increase student enrollment

Holds ability to learn and execute the use of new technology proficiently

Excellent time management skills

Work Experience

Medical Office Assistant

Acadia Medical Associates Jan’2024-Till Date

Scheduling and confirming appointments with patients

Entering and formatting electronically based medical reports and correspondence

Helping patients complete documents and medical history forms

Maintaining confidential medical history files

Preparing agendas for meetings and possibly taking minutes of meeting

Ordering supplies and maintaining inventory

Determining and establishing office procedures and routines

Handling Telephonic queries

Confirming the appointments

EDUCATOR

Lululemon, Canada Nov’2023- Jan’2024

Creating world class customer service or guest experiences

Educating guests about the fabrics

Explaining features, fit and function of product

Empowering guests to make them decision for themselves based on facts

ADMINISTRATIVE MANAGER 2020 – 2023

Allen Career Institute Pvt.Ltd, India

Handled multiple departments such as: Academic, Calling department, Counsellor team

Held parent meetings to listen to their queries

Planned academic schedules and stayed updated on latest trends in students interest

Maintained strict adherence to safety and quality guidelines

Identified current and future trends

Reported on missing or lost inventory items to the management

Monitored sales, assessed staff performance and tracked product popularity

ASSISTANT MANAGER/STORE MANAGER 2016 – 2020

Allen Career Institute Pvt.Ltd, India

Ensured adequate stock levels of all necessary material

Supervised suppliers and managed associated laboured tasks

Processed customer orders including transfers and shipping

Tracked inventory using computerised systems

Implemented policies

Held team discussions to increase performance

Managed stock levels to meet sales, orders and demands

Trained new candidates

Compiled reports and forwarded to the senior staff

CASHIER/SENIOR COUNCELLOR 2014 – 2016

Allen Career Institute Pvt.Ltd, India

Handled cash and processed refunds as needed

Maintained cash records to ensure that all accounting needs were properly managed

Provided academic counselling to students as needed

Monitored students’ performance to ensure that passing grades were consistently met

Informed parents about student success progress reports (SPRs)

FRONT DESK HANDELER/COUNCELLOR 2011 – 2014

Allen Career Institute Pvt.Ltd, India

Pro

Started with handling front desk tasks, such as handled phone calls and fax machines as needed

Responsible for greeting parents and other individuals in a professional manner as they entered the premises

Communicated the admission requirements to parents, and students in a clear concise manner

Handled all types of queries that were directed to the institution

Education

MBA, Finance 2015 – 2017

OPJS University, Rajasthan, India

BSc. Economics with Computer Applications 2001 – 2004

GNDU, Amritsar, Punjab, India

References

Available Upon Request

Contact this candidate