Post Job Free

Resume

Sign in

Customer Service Administrative Assistant

Location:
Bainbridge, GA
Posted:
April 28, 2024

Contact this candidate

Resume:

Renata Barthel

**** ******** ***** **********, ** 39817 229-***-**** ad5b1n@r.postjobfree.com

PROFESSIONAL PROFILE

Customer service oriented professional able to coordinate the medical office administrative and clerical duties to ensure effective patient services and optimal levels of patient volume and flow. Backed by healthcare industry experience and able follow policies, procedures, and guidelines to ensure consistent quality. Maintain and safeguard patient privacy and confidentiality and accustomed to a fast-paced hospital flow.

o Flexible: Adapt to new challenges and ideas and able to develop rapport with diverse populations. o Team-Oriented: Motivate to create a collaborative and respectful environment. o Customer Service: Regarded as a natural people person with strong interpersonal communication skills. o Well-Organized: Manage time and priorities in multi-task environments. o Microsoft Office Applications: MS Excel MS Word. Tallahassee Memorial Hospital BLS Certification

KEY QUALIFICATIONS

Medical Administrative Assistant Medical Terminology Medical Transcription Patient Processing Patient Registration Medical Records Management Check In Check Out Data Entry Release of Information HIPAA Compliance Medical Laws & Ethics CMS 1500 Claim Form Billing Cycle Claims Appeal Process Medical Billing Knowledge Third Party Billing Medicare Medicaid HMO PPO Basic Coding Skills for ICD-10 & CPT Insurance Verification Anatomy & Physiology EDUCATION

Ultimate Medical Academy Associate of Science Degree / Health Sciences – Medical Administrative Assistant, 2022 Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals Certificate PROFESSIONAL EXPERIENCE

Tallahassee Memorial Hospital – Tallahassee, FL 11/2021 – 05/2022 Patient Technician / Phlebotomist

o Perform blood draws and wound care, monitor intake and output, and document services provided. o Attend to the individual needs of patients including assistance with grooming, oral hygiene, feeding, incontinent care, colostomy care, prosthetic appliances, transferring, ambulation, and range of motion. o Communicate and interact effectively and tactfully with patients, visitors, families, peers, and supervisory staff. o Complete various tasks assigned by supervisory staff, including checking vital signs, weighing residents, applying creams and ointments, and collecting specimens.

o Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses. o Lift, move, and transport residents, using proper body mechanics or lifting devices for accident prevention. o Maintain the comfort, privacy, and dignity of patients by completing duties in a manner that displays warmth and promotes a caring environment.



Contact this candidate