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Customer Care High School

Location:
Nairobi, Nairobi County, Kenya
Salary:
20000
Posted:
April 28, 2024

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Resume:

CURRICULUM VITAE

PERSONAL DETAILS

Name : Faith Mariam Egwa

Date of Birth : 29th May 1997

Cell Phone : +254-***-***-***

: +254-***-***-***

Gender : Female

Nationality : Kenyan

Marital Status : Single

Religion : Christian

Height : 5’2 ft.

Weight : 53 kgs

Passport No : AK0038067

Languages : English, Kiswahili

Email : ad5b0y@r.postjobfree.com

CAREER OBJECTIVES

• To demonstrate with passion about customer care services, having confidence in dealing with premium customers and contribute towards the growth of a company and the clients it serves PERSONAL ATTRIBUTES

• Strong, problem solving ability, able to recognize, understand, analyze and develop possible solutions/actions as well as contribute to strategic planning/sessions.

• Have excellent interpersonal skills that encourage the development of a strong rapport with clients.

• Able to work in a multi-cultural environment.

EDUCATIONAL BACKGROUND

2012 - 2016 Gekomani High School

Kenya Certificate of Secondary Education

2004 - 2011 Ronald Ngala Primary School

Kenya Certificate of Primary Education

WORKING EXPERIENCE

July 2021 – Sept 2022 Ezdan Mall

Position : Housekeeping cleaner

Duties & Responsibilities

• Clean, dust, and mop office floors by using a variety of equipment and supplies.

• Mix the cleaning liquids in correct and safe quantities.

• Vacuum and shampoo carpets

• Wipe down desks and chairs and make sure that stubborn smears are removed using appropriate cleaning materials.

• Empty trash cans and ashtrays and make sure that all trash is properly disposed of.

• Clean and wash down windows and ensure that they are adequately dried.

• Properly clean and maintain the office kitchen and equipment.

• Wash down restrooms and ensure they are correctly sanitized.

• Replenish towels, soap, and toilet paper in bathrooms regularly. 2018 – 2020 Lantana Hotel

Position : Housekeeping room attendant

Duties & Responsibilities

• Clean and polish furniture and fixtures.

• Clean windows, glass partitions, and mirrors, using soapy water or other cleaners, sponges, and squeegees.

• Dust furniture, walls, machines, and equipment.

• Make adjustments and minor repairs to heating, cooling, ventilating, plumbing, and electrical systems.

• Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications.

• Strip, seal, finish, and polish floors.

• Clean, stock and supply designated facility areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning etc) HOBBIES

• Travelling

• Reading

• Singing

REFEREES

Beatrice Linzi

Tel: +254-***-***-***

Anne Ramwenya

Tel: +254-***-***-***



Contact this candidate