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Sr. Business Analyst / Agile Scrum Master

Location:
Ettrick, WI
Salary:
Negotiable
Posted:
April 28, 2024

Contact this candidate

Resume:

Michelle Lund Baron

N***** Linrude Rd

Ettrick, WI 54627-7719

608-***-**** (Cell)

ad5b0x@r.postjobfree.com

linkedin.com/in/michelle-a-lund-baron

SUMMARY

HR Technology Architect, Sr. HCM Business Systems Analyst and Certified Agile Scrum Master

20+ years’ experience with enterprise-wide ERP business processes and systems, including extensive Oracle HCM Cloud, UKG Pro HCM and Oracle PeopleSoft HCM implementations, enhancements, and hands-on daily administration, including serving as Project Manager, Product Owner, Scrum Master, Workforce Administration Analyst, Benefits Analyst, Benefits Open Enrollment Lead, Affordable Care Act Lead and Payroll Analyst.

Scrum Master for world's largest furniture manufacturer and retailer; consistently led global development team of 12 contributors to achieve over 90% sprint user story completion across two-week sprint iterations. Agile scrum team was ranked in the top 1% of scrum teams at Ashley Furniture Industries, LLC.

Utilize the Agile Framework and Azure DevOps IT software development tools for Payroll, HR, Benefits and Legal stakeholders.

Proficient at collaborating with end user stakeholders at every level, “C” level executives and high performing cross-functional project teams to ensure the success of project planning, execution, testing, go-live and follow-up activities.

Strong history of adding value while increasing ROI for leading U.S. and global organizations

Skilled at Agile Framework, Waterfall and hybrid approaches to business analysis and project management

Business sectors served have included Health Care, Higher Education, K-12 Education, Manufacturing, Banking, Retail, Government, and the Fortune 500.

Memberships include Project Management Institute (PMI), Women in Technology (WITI), Oracle HR User Group (OHUG), Higher Education User Group (HEUG), SAFe (Scaled Agile)

Certifications include Agile Scrum Master, Advanced Scrum, Cultural Intelligence, Human Resources Management, 7 Habits of Highly Effective People, Requirements Elicitation and Analysis and PeopleSoft Consultant.

KEY SKILLS

Polished professional with excellent coaching, problem solving, and relationship building skills; including strong verbal, written and public speaking communications. Hands-on project management, work planning and collaboration with functional and technical resources spanning the entire Software Design Life Cycle (SDLC) process including, but not limited to:

Agile Scrum Master and Coach utilizing SAFe agile framework methods

User story creation and development story backlog grooming

Lead sprint iteration planning, sprint reviews and retrospectives

Business requirement gathering, elicitation, analysis, and documentation.

Data collection, analysis, manipulation, and business intelligence reporting

Business process design, re-engineering, and standardization

Fit/Gap session facilitation, analysis, and documentation.

Functional and technical specification development

Supervision of software custom development work

Team status meeting leadership, including monitoring of project roadmap, benefits / risk mitigation reporting

Reports and interface / integration analysis, design, and development

Unit, system, and user acceptance testing (manual and automated)

Targeted communications and training

New product assessments and conversions

Production system support

Strong proficiency with the Microsoft Office Suite (365) including Outlook, Word, Excel, PowerPoint, Project, Power BI & Visio in addition to SaaS cloud apps, UKG Pro HCM, Oracle HCM Cloud, PeopleSoft HCM v8.0 – v9.2 TAM/CG, Core HR, Benefits, Payroll - including Regulatory & Taxes, Base Benefits, Ben Admin, eBenefits, Time & Labor, ESS, MSS, Fluid pages, PUM Image updates, PeopleSoft Affordable Care Act (ACA), PeopleSoft Query Reporting, SQL Reporting, PeopleTools, Application Designer, Application Engine, XML, Component Interface, Integration Broker, Azure DevOps, Smartsheet and a variety of testing tools.

Well-served organizations include traditional hierarchical and matrix structured organizations - including those that have contingent workers, government grants, custom GL integrations and highly unionized environments

EXPERIENCE

Emory Healthcare – HR Technology Architect Consultant– 10/2023 to 4/2024

Provided contract project leadership to support Emory Healthcare's Peoplesoft HCM 9.2 system including EHC Work Model Committee requirement to create custom enhancements to track remote and hybrid workers, Performance Management enhancements and custom integrations with other systems. Provided Benefits annual open enrollment and Affordable Care Act (ACA) support, implemented benefits automated event processing requirements and benefits PUM updates.

Managed initiative to develop multi-phased roll-out of custom remote worker employee profile component.

Designed new PeopleSoft HCM integrations and modify existing integrations to resolve production issues.

Led analysis of Base Benefits, Ben Admin and eBenefits PeopleSoft Upgrade Manager Images 22-47 to support configuration of new features. Validated implementation of select PUM configuration updates.

Ashley Furniture Industries – Sr. HCM IT Business Systems Analyst – 12/2020 to 9/2023

Sr. IT Business Systems Analyst & Agile Scrum Master for Payroll, HR, Benefits & Legal

Led Agile scrum framework daily developer stand-up meetings; Azure DevOps user story creation, grooming, refinement, and estimation. Planning and facilitation of bi-weekly sprint review / retrospective and sprint planning meetings. ERP systems and bolt-ons supported included Oracle HCM Cloud, UKG Pro Payroll, Infor Expense Management, and Onbase Legal Document Management. Business stakeholder requirement elicitation and analysis, supervision, and documentation of development, testing and implementation activities. Automation of manual Retail Sales Associate commissions and bonus payment calculations; Power BI and .net API automation of manual new hire and employee referral bonus overtime calculation reports and emails; stakeholder pain points analysis, prioritization and development planning; business partner security administration and end user production support. Reduced Payroll, Benefits and HR identified (primarily systems integration) pain points by 65% in just under a year.

MANAGEMENT CONSULTING EXPERIENCE

EmpowerPro LLC – Principal Consultant & CEO – 06/2006 to 11/2020

Perfect Pick Collectibles, Dane, WI, 12/2016 to 11/2020 – eCommerce Project Manager & Sr. Business Analyst

Transitioned out of our family owned 8,000 square foot brick and mortar antique store formerly located in the Milwaukee area, led the business transformation and development of a new web-based vintage collectibles store. Renovated and outfitted the now state-of-the-art home office space, created the new eBay.com sales presence including the development, testing, training and go-live of the virtual eCommerce store. New processes created included price point analysis, sales listings, automated PayPal merchant accounting, efficient packaging & shipping operations, prompt & courteous customer communications, and attentive financial management. This thriving home based business now consistently ranks in the 100th percentile of eBay customer satisfaction reviews.

EdgeRock Technologies – Sr. HCM Functional Lead (Corp to Corp Sub-contract) – 8/2016 to 11/2016

Northwestern University, Evanston, IL – Sr. HCM Functional Testing Lead involved in the upgrade of PeopleSoft HCM 9.1 to Oracle PeopleSoft HCM 9.2. Included planning, implementation, issues management and troubleshooting of System, Unit and UAT testing of all major Peoplesoft HCM 9.2 components including HR Workforce Administration, Payroll, General Ledger, eRecruit (TAM/CG), Base Benefits, BenAdmin, eBenefits, COBRA, Billing, and Affordable Care Act (ACA). Provided regular updates to Project Management and PMO.

Remy Corporation – HRIS Project Manager (Corp to Corp Sub-contract) – 9/2015 to 7/2016

Southwestern Illinois College (SWIC), Belleville, IL – Led the College effort to implement Oracle PeopleSoft Campus Solutions 9.1 General Ledger, BenAdmin, eBenefits, Affordable Care Act (ACA) and Talent Management (TAM/CG) recruiting components. Included updates to Student Admissions Eligibility Calculations, Payroll (including FLSA analysis and reporting optimization), Time and Labor, Employee Self Service, Manager Self Service, Payroll and Unemployment Insurance processes. Responsible for managing all project deliverables and providing weekly updates to College President and Board of Directors. Worked collaboratively with a diverse project team to design, configure, test, and roll-out a fully functioning Ben Admin system. Provided support of benefits post open enrollment and year-end activities. Focused team efforts on implementing the new PeopleSoft ACA reporting and IRS transmittal components. Working closely with IT and the Benefits Administrator to define requirements and configure recently released POC version of PeopleSoft ACA reporting tables and processes. Fine-tuned plans for testing, communication, and roll-out logistics for the ACA component. Led the effort to document all new benefits and ACA processes so that knowledge capital is maintained post go-live. Partnered with HR and IT to gain College President and College Board approval for funding to implement Candidate Gateway and Talent Acquisition Manager components. Co-managed the fit/gap, design, development, test and roll-out activities for this college-wide initiative to automate these primarily paper-based, manual processes.

ALKU Technologies – Sr. Oracle PeopleSoft HCM Functional Lead (Corp to Corp Sub-contract) – 6/2015 to 9/2015

Potash Corporation, Northbrook, IL – HRIS Expert tasked with leading the implementation of PeopleSoft’s Affordable Care Act (ACA) component. On-site corporate liaison between HR, Benefits, Payroll, Legal and IT departments. Involved in researching IRS government requirements for the tracking and reporting of employee health plan eligibility and Minimum Essential Coverage (MEC) offerings. Worked with project team to collaboratively document Potash requirements, project plan and specifications for required reporting of 1095C and 1094C information to the IRS. Also led functional team efforts to implement PeopleTools 8.54 upgrade and PeopleSoft bundles and patches required to support the new PeopleSoft ACA functionality.

Robert Half – Sr. Oracle PeopleSoft HCM Functional Lead (Corp to Corp Sub-contract) – 9/2014 to 6/2015

Texas Children’s Hospital, Houston, TX (13,000+ employees)– On-site HRIS Expert during period of extremely high multi-departmental turnover supporting TCH’s HCM administrative functions. Performed triage of TCH’s BenAdmin and eBenefits 9.1 applications in preparation for TCH’s 2015 open enrollment period in November 2014. Supervision and training of new Benefits Specialist in the creation of new benefit programs and plans, domestic partner benefits, unemployment insurance, online enrollment form changes, end user training guides, BenAdmin processes, finalization and reporting, including PeopleSoft GL interface to Finance and interfaces to benefit vendors. Diagnosis, troubleshooting, and retrofit of TCH customized Benefit processes to delivered PeopleSoft processes including custom Payroll pay stub income and pension reporting. While supporting the PeopleSoft Ben Admin day to day operations, provided business process and systems training to several new Benefit Department resources. Served as HCM Functional Adviser in the preparation for and roll-out of the new PeopleSoft ACA reporting functionality. Also performed diagnosis, fine-tuning and development oversight of the Talent Acquisition Manager and Candidate Gateway applications following the outsourcing of TCH’s recruiting functions to Kinetics.

Peak Performance, Inc. – Campus Solutions Program Testing Manager (Corp to Corp Sub-contract) – 6/2014 to 9/2014

Maricopa County Community College District, Phoenix, AZ – Oracle Consulting Campus Solutions Testing Manager for MCCCD’s upgrade of Oracle PeopleSoft CS version 8.9 applications to CS version 9.0 in the Cloud. Worked directly with Program Management and MCCCD’s Sr. Leadership team to create comprehensive Testing Strategy and Unit, System and College User Acceptance Test Plans which, when presented to the multi-campus Project Council representing MCCCD’s ten individual colleges and serving 250,000+ students, were extremely well received. Set a strong foundation for a well-coordinated, multi-phase, district-wide testing effort which included updates to Student Admissions Eligibility Calculations and GL Financial integration with HCM Workforce Administration, Payroll and Benefits components. Also worked with Oracle technical developers to design and develop a new Oracle Test Lab tool for defect solutioning and management now included in PeopleSoft’s cloud-based Test Framework technology.

Hypergen, Inc. – Sr. HCM Lead (Corp to Corp Sub-contract) – 1/2014 to 6/2014

City of Minneapolis Government (CoM), Minneapolis, MN (5,000 employees) – Sr. Functional HR/Benefits Lead for CoM’s upgrade of PeopleSoft HCM version 8.9 applications to version 9.2. Worked directly with the HRIS Director, her senior project leadership team, CoM functional end users and technical resources. Lead the HR/Benefits project life cycle in concert with other Project Leads. This included strategy and planning, staffing, kick-off activities, key user business requirement “Discovery Sessions”, business process analysis and re-design, fit/gap workshops, communication planning, testing and associated document deliverables. PeopleSoft HCM components upgraded included Talent Acquisition Manager and Candidate Gateway, Workforce Administration, Base Benefits, Ben Admin, Payroll, Time and Labor, Performance Management, Career planning, Succession Planning integration with Success Factors, Unemployment Insurance and ELM. Also included integration to Financial GL Commitment Accounting. Supervised the design and development of new HCM Employee Self Service and Manager Self Service Work Centers, including the roll-out of automated workflow and approval processing.

Dimension Systems, Inc. (DSI) – Project Manager, HCM (Corp to Corp Sub-contract) – 04/2013 to 12/2013

Columbia College Chicago (CCC), Chicago, IL (4,500 employees) – Project Manager for CCC’s upgrade of PeopleSoft HCM version 8.9 applications to version 9.1. Worked directly with the Controller, his senior project leadership team, CCC functional end users and technical resources. Managed the full project life cycle which included strategy and planning, staffing, initial kick-off activities, key user “town hall” meetings, business process analysis and re-design, fit/gap sessions and associated documentation. Also managed the system design, development, testing and go-live planning activities. PeopleSoft Campus Solutions HCM components upgraded included Workforce Administration, Base Benefits, Payroll, Talent Acquisition Manager and Candidate Gateway. Included updates to Student Admissions Eligibility Calculations, GL Financial integration with Commitment Accounting. Managed all college-wide communications and training activities for the new Time and Labor system roll-out. Project was delivered on-time and under budget.

Edgerock Technologies – Sr. Functional HCM Lead (Corp to Corp Sub-contract) – 06/2012 to 03/2013

Johns Hopkins Applied Physics Lab (JHUAPL) (5,000 employees) – Sr. Functional HCM Lead for Johns Hopkins’ upgrade of PeopleSoft HCM version 8.9 applications to version 9.1. Served as the liaison between the JHUAPL functional end-users and the technical developers. Involved in test planning, test script creation, system and functional testing for all impacted components including GL Financial integration, Workforce Administration, Base Benefits, BenAdmin, Payroll and Pension.

Enterprise Solutions Group – Sr. Functional HCM Upgrade Lead (Corp to Corp Sub-contract) – 03/2012 to 06/2012

Host Hotels & Resorts (Spin off of Marriott Corporation; 254 employees) – Sr. Functional HCM Lead for Host’s upgrade of PeopleSoft HCM version 9.0 applications to version 9.1. Managed the requirement gathering, design sessions, custom development, test planning and training for all impacted components including Workforce Administration, eProfile, Base Benefits, BenAdmin, eBenefits, Payroll, e-Pay, Profile Management, Talent Management including ePerformance, Recruiting (TAM/CG), eCompensation, and Manager Desktop. Served as the liaison between the Host functional end-users and technical developers. Retired custom processes wherever possible.

Zanett – Sr. HR, Benefits, Recruiting Functional Lead (Corp to Corp Sub-contract) – 06/2011 to 03/2012

Sensient Technologies (3,700 employees) – Sr. Human Resources, Benefits and Recruiting Functional Analyst Lead for Sensient’s first-time global implementation of PeopleSoft HCM version 9.1. Effectively conducted all business requirement gathering, Fit Gap and Design sessions; serving as a key advisor to Sensient top management and business end-users across all operating units in the conversion of current, primarily manual business processes on their DOS based Infinium system to PeopleSoft best practice processes. Gained approval to automate a large number of manual GL Financial, HR, Benefits and Recruiting processes. Led data validation and final configuration efforts, along with reports design and test planning processes. Led functional UAT activities and provided training and cutover support. Also served as primary liaison between the functional and technical staff for the PeopleSoft HR, Benefits and Recruiting component implementations.

Fusion IT – Sr. Business Analyst (Corp to Corp Sub-contract) – 02/2011 to 06/2011

City of Milwaukee (8,000 employees) –Sr. Functional Lead for the City’s PeopleSoft HCM upgrade from version 8.9 to 9.1. Effectively conducted Workforce Administration, Base Benefits, Benefits Administration, eBenefits, Life Insurance, COBRA, Billing, Deferred Comp Savings Plan, GL Financial integration and FMLA business requirement gathering Discovery and Fit Gap sessions; providing recommendations for utilizing new v9.1 functionality to replace current customizations and further automate the city’s ongoing benefit delivery processes. Automated a number of manual processes. Led the following efforts: new configuration and retrofit, conversion, development, test planning and unit test activities. Served as liaison between functional and technical staff.

GNC Consulting – Sr. Benefits Configuration Analyst (Corp to Corp Sub-contract) – 9/2010 to 1/2011

Ascension Health (120,000 employees) – Sr. Functional Lead for the nation-wide multi-site first time implementation of PeopleSoft v.9.1 Base Benefits and BenAdmin components for this large religious healthcare system. Responsible for requirement gathering, design, configuration, build and testing, as well as providing instruction and guidance to other team members. Managed Savings Plan configuration build process and provided Lead functional support for complex custom GL Financial integration.

Astute Business Solutions – Sr. Benefits Analyst (Corp to Corp Contract) – 8/2009 to 9/2010

Kaiser Permanante (167,000 employees) – Sr. Functional Lead for the nation-wide multi-regional rollout of complex (including unionized) Flexible benefit programs utilizing highly customized PeopleSoft v8.8 BenAdmin and eBenefits functionality. Responsible for requirement gathering, business process analysis and reengineering, system configuration, reporting and interface guidance, conversion activities, system and end user acceptance testing support, end user documentation and training, cutover and validation of the production environment.

Morrison & Foerster, LLP (1,500 employees) – Functional Lead involved in the PeopleSoft HCM v8.8 to v9.1 upgrade assessment of this legal firm’s HR, Benefits and Payroll business processes and system functionalities. Conducted business process analysis and requirement gathering sessions with HR, Benefits and Payroll management and staff, including detailed analysis and comparison of PeopleSoft v8.8 to v9.1 fits and gaps. Made best practice recommendations for streamlining, standardizing, and re-engineering current business processes with the new 9.1 HRMS functionality, minimizing need for custom solutions in future. Documented results including To Be process flows.

ALKU Technologies – Functional Lead (Corp to Corp Contract) – 4/2009 to 8/2009

MasterBrand Cabinets (A Fortune Brands Company; 11,000 employees; union) – Project Manager for the first-time implementation of PeopleSoft v9.0 Talent Acquisition Manager and Candidate Gateway applications. Responsibilities included hands-on project planning and start-up activities, requirement gathering, in-depth fit-gap analysis, business process reengineering and documentation, application design, development and configuration, test plan and future-state process flow creation, train the trainer activities, and cutover planning and execution. Provided high level and in-depth project management guidance to project leadership to ensure project success. Provided trouble-shooting and re-configuration expertise for the core PeopleSoft HCM 9.0 Position Management, Succession Planning integration with Success Factors, Job Code and Organizational Structure tables with corporate-wide impact.

EdgeRock Technology – Functional Lead (Corp to Corp Contract) – 9/2008 to 12/2008

Citizens Bank (13,000 employees) – Functional Lead for the Peoplesoft HCM v8.8 to v9.0 upgrade of highly customized Talent Acquisition Manager and Candidate Gateway applications. Responsible for requirement gathering, business process redesign, facilitated design sessions, conversion activities, system and end user acceptance testing, and validation of the production environment. Project was completed on time to meet aggressive go-live deadline.

New Resources Consulting – Functional Lead/Project Manager (Corp to Corp Contract) – 1/2008 to 7/2008

Milwaukee Public Schools (23,000 active and retired employees; public sector, multi-union) – Project Manager for the first time implementation of a highly customized PeopleSoft v9.0 eBenefits suite of applications including processes for automated life event notification, newly eligible enrollment, open enrollment and mid-year enrollment changes. Managed project and a team of 5 employees involved in project definition and planning, fit/gap requirement gathering, process design and reengineering, configuration and development, testing, documentation and implementation of modified delivered eBenefits applications as well as a highly customized FSA enrollment/change process. Also lead the effort to reconfigure the Base Benefit and Ben Admin core tables including Event Rules and Eligibility as well as the full testing effort for the upcoming Open Enrollment period. Project was delivered on time and within budget.

In addition, served as Project Manager for the successful first-time implementation of highly customized PeopleSoft v9.0 eRecruit Talent Acquisition Manager and Candidate Gateway applications. Conducted process fit/gap analysis, reengineering, standardization, reconfiguration and documentation. Provided position management reengineering expertise. Created applicant job applications specific to classified, teacher and non-teacher jobs.

Global Conductor – Sr. Consultant (1099 Contract) – 7/2006 to 1/2008

Quintiles Transnational (25,000 employees; multi-union) - Sr. Business Analyst/Functional Lead responsible for user requirement gathering; application, report and interface design; supervision of technical development; system and UAT testing; user training; implementation; and production support of global business solutions for PeopleSoft v8.8 HR, Base Benefits/BenAdmin, Learning and Development, Position Management and Organizational Structure, Succession Planning integration with Success Factors, Compensation and Payroll projects. Included support of the Ben Admin Open Enrollment and Event Maintenance processes.

IBM Corporation – Sr. Consultant, Team Lead – 9/2005 to 7/2006

Scientific Applications International Corporation (45,000 employees) Functional HR Team Lead for the planning phases of this PeopleSoft v8.8sp1 Employee Self Service implementation. Conducted requirement gathering and fit/gap sessions for ePerformance, Competency Management and eProfile applications.

General Motors Corporation (300,000 employees; multi-union) - Project Manager/HR Team Lead for the pre-plan, plan, define, development and test phases for this global PeopleSoft v8.8sp1 Employee Self Service (eProfile, eRecruit, eDevelopment, ePerformance, and eBenefits) implementation. Involved in team leadership, workshop facilitation, scope definition, project strategy and planning, project scheduling, requirements gathering, fit/gap analysis, process design and reengineering, testing and training, as well as issues and deliverables management.

ABN AMRO Corporation (23,000 U.S. employees; multi-union) - Testing Team Manager for the North American upgrade/integration of a Global PeopleSoft v8.91 HRMS system for 23,000 U.S. employees of an Amsterdam based international banking organization. PeopleSoft components included Workforce Administration, eProfile, Talent Acquisition Manager, eBenefits, eCompensation and ePay. Lead the successful System, Integration and User Acceptance testing phases; provided functional testing support as needed. Also provided expertise in business process fit/gap, analysis, re-engineering, and documentation using Visio process workflows.

CapGemini US, LLC – Sr. Consultant, Team Lead – 8/2004 to 9/2005

Saint-Gobain (200,000 employees; multi-union) - Functional HR and Benefits Lead for the first-time implementation of PeopleSoft HCM v8.91 for this global producer, processor and distributor of materials. Involved in team leadership, requirements gathering, fit/gap, process design and reengineering, table configuration, conversion, testing and training. Served as liaison between functional client users and technical staff. Modules implemented included Human Resources (including Workforce Administration, Position Management, Absence Management, Training and Development, Competency Management), Benefits and Payroll.

Target Corporation (300,000 employees) - Functional HR Lead for the first-time implementation of PeopleSoft HCM v8.8sp1. Involved in team leadership, design, development, conversion, testing, and training of this fully integrated system. HCM Modules implemented included Workforce Administration, Position Management, Absence Management, and BenAdmin. Served as liaison between functional client users and technical staff.

The Revere Group – Sr. Consultant, Functional Specialist – 5/2003 to 7/2004

Alliant Energy (8,500 employees) - Functional Lead for the upgrade of PeopleSoft 8.0 to PeopleSoft 8.8sp1. Involved in the design, development, conversion, testing and training of the new 8.8sp1 eRecruit, Employee Self Service and Manager Self Service applications including Workflow and custom portal development.

M&I Bank (13,000 employees) - Functional Lead for the successful implementation of Peoplesoft 8.3 eRecruit, Recruit Manager Desktop and Resume Processing.

Oracular – Sr. Consultant – 11/2002 to 5/2003

Northern Wisconsin Technical Colleges - Functional Lead involved in troubleshooting issues with current Student Administration implementation

Computer Sciences Corporation – Sr. Consultant/Business Analyst & Business Designer – 5/99 to 11/2002

Campbell Soup (23,000 employees; multi-union) - PeopleSoft 8.3 Upgrade Proposal and Statement of Work Preparation, HR Subject Matter Specialist. Served as Human Resources, Payroll, and Benefits functional team member. Involved in development of detailed workplan, upgrade from PeopleSoft 7.5 to 8.3 strategy, Solution Design Lab planning, and resource planning. Also involved in providing PeopleSoft v. 8 .3 subject matter expertise and knowledge transfer of HR functionality. Created the PeopleSoft v. 8.3 HR Training Manual as well as the general Training Material for end users in North America (Canada and the U.S.).

Kerr-McGee (4,500 employees) -. Served as Human Resources functional team member for this PeopleSoft 8.3 Human Resources Implementation. Involved in HRMS Solution Design Lab preparation and delivery, including Training Administration, Recruit Workforce, Plan Careers including Succession Planning, and Employee Reviews. Also provided post-SDL documentation and client conversion support.

County of San Diego (13,000 employees; public sector, multi-union) - Served as Business Process Specialist as well as PeopleSoft Human Resources, Payroll, and Benefits implementation/conversion team member for this full implementation of PeopleSoft version 7.5 HRMS, Payroll and Ben Admin. Involved in business process reengineering and documentation (Visio flows) of the HRMS, Benefits and Payroll processes and the automation of employee benefits systems. Worked extensively in the analysis, redesign, and documentation of current and future state business processes. Involved in benefit SDL labs and table and panel configuration/design, including the documentation of functional requirements. Developed Benefits panel modifications, interface, report, and security functional requirements. Served as liaison between functional and technical team members. Played key role in the strategy, design, conversion, and testing for a new, highly customized PeopleSoft system.

Avery Dennison (8,000+ employees; multi-union) - Served as a Human Resources and Benefits Lead for the U.S. implementation of Peoplesoft HRMS and Payroll version 7.5.

United States Coast Guard (80,000 members; Public Sector) - Served as PeopleSoft Human



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