SHAR SINGH

*** ******* **., **** ****, CA • 650-***-**** • ad5ayf@r.postjobfree.com

Associate of Science - 2019

Skyline College - San Bruno, CA

Sales Manager - October, 2015 to May, 2016

Serramonte Center - Daly City, CA

Receptionist - June, 2016 to June, 2017

Archimedes Banya - San Francisco, CA

Server - June, 2017 to December, 2017

Chili's Grill & Bar - San Bruno, CA

Front Desk Manager - December, 2017 to Present

Wag Hotels - San Francisco, CA

Customer-driven and forward-thinking Sales Manager with more than five years of experience in fostering long-lasting relationships and partnerships, retaining top customers and enhancing profit strategies. Market Intelligence

Sales

Customer service

Business development

Accounts payable/receivable

Sorted and distributed business correspondence to correct department or staff member. Developed and implemented new sales strategies to update product lines. Generated sales by executing complete sales cycle process and break-even rate-tracking through contract negotiation and close. Researched and capitalized on emerging opportunities to build business and expand customer base. Greeted visitors, assessed need and directed appropriate personnel. Answered and directed incoming calls using multi-line telephone system. Maintained daily calendars, set appointments with clients and planned daily events. Delivered administrative support to team members including making copies, sending faxes, organizing documents and rearranging schedules. Maintained all financial records to verify timely clearance of all credit and debit activities. Clarified guest concerns and issues, taking action to rectify problems and improve guest satisfaction.

].

Maintained cleanliness of dining room, lobby and service areas. Cleaned and disinfected kitchen area including floors, work tables, tools and equipment. Kept register accurate through correct billing, payment processing and cash management practices. Stored food in designated containers and storage areas to increase shelf life and prevent spoilage. Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying into register. Collected deposits, fees and payments, processed all financial data and gave receipts and change to customers. Protected guest valuables with main safe or in individual boxes to maximize security. Provided services efficiently and with high level of accuracy. Increased customer service ratings through personable service. Professional Summary

Skills

Education

Work History