Amy Carmony

Crestwood, KY *****

ad5ax8@r.postjobfree.com

+1-502-***-****

Work Experience

Clinic Manager/Sales Consultant

Ideal Image Medical Spa - Louisville, KY

June 2022 to Present

• Maintain 70% new guest sign rate.

• Consistently contribute 60% of sales to the Clinic while also performing all duties of Clinic Manager.

• Sell over $200,000 in personal monthly volume to contribute to meeting and exceeding goals.

• Breaking records for volume. August volume new record for Louisville $250,316

• Personal Sales volume January-August 2023 $1,229,798.40

• Responsible for the performance enhancement of associates directly under my supervision.

• Maintain peak performance while assisting in the duties of coaching and mentoring.

• Directly assist in raising the bar of performance in sales and customer service.

• Develop and contribute ideas involving the motivation and performance enhancement for team members.

• Master the Company's sales, service, and operational processes.

• Hit sales targets by motivating the team with positive reinforcement and leading by example.

• Handling guest escalations and forming creative and positive solutions.

• Master a basic understanding of each service offered and the ability to articulate laser treatment protocols, benefits, features, and limitations to guests.

• Train, coach, and develop all team members to meet sales performance goals.

• Create a monthly schedule for direct reports.

• Participate in recruiting and hiring.

• Sell and close on the value of our services to guests during the initial consultation. Route Sales Representative

KND Nail Supply - State of Kentucky

October 2019 to May 2022

• Develop new customer base for the entire state of Kentucky.

• Manage and maintain sales route to effectively cover over 300 salons across the state.

• Daily van sales average $1500

• Additional online orders approximately $3000 weekly.

• Establish rapport with customers to increase business through constant networking within the territory.

• Record accurate weekly inventory reports.

• Submit daily sales reports.

• Complete daily bank deposit and reconcile sales reports. National Account Manager

Advantage Concepts, Inc - Louisville, KY

September 2017 to October 2019

• Sold largest digital marketing deal in the entire company history at Galeana CDJR and Galeana Kia in Fort Myers, Florida.

• Cold call 100+ car dealerships daily.

• Develop new business and expand current business with car dealerships.

• Maintain relationships with all levels of management and corporate operations.

• Travel 40% to develop and maintain business with dealers.

• In the first year in the industry, sold $456,766 as Rookie of the Year Sales/Office Manager

GRB Design, Home Improvement Specialists - Louisville, KY July 2012 to August 2017

• Increase sales by $964,354 contributing 40% to overall company sales in 2014.

• Reduce company workman's compensation liability from owing $60,000 in 2012 to receiving $14,000+ in 2012-2017.

• Install and implement QuickBooks software to track customer's jobs, invoices, payroll, and numerous reports.

• Handle all weekly payroll, accounts receivables, and payables for the business and the owner.

• Handle telephone sales from subcontractors and track expenses per job to create profit/loss reports for each job.

• Increase sales by maintaining rapport with existing client base while building and expanding new business.

• Build and improve the presence and reputation of the company in the local area.

• Handle difficult customers and employees with professionalism while remaining customer service minded.

• Initiate and maintain company website, Facebook page, Angie's List presence, and Home Advisor as well as other social media venues.

Patient Care Representative

Children's Diabetes and Endocrinology, PSC - Louisville, KY August 2008 to July 2012

• Patient liaison between physicians, referring physicians, hospitals, and parents.

• Coordinate all new patient information including health history information, prior medical records, testing, and preauthorization for benefit information.

• Evaluate and assess all new patient's condition and determine the urgent nature of condition.

• Greet, check in, and schedule all patient appointments. Regional Sales Manager of Federal Markets

Ashfield Healthcare, LLC - Philadelphia, PA

July 2004 to August 2005

• Directly responsible for managing eleven hospital specialists nationwide calling on Veterans Hospitals selling Lescol and Lescol XL.

• Establish team and individual sales goal to increase Lescol market share within the VA.

• Create an implement career development opportunities within the team such as Team Mentors and Lescol Product Champions.

• Analyze sales data monthly to increase individual sales performance and overall team performance from a 2% market share to 5% in only 10 short months.

• Travel 60-75% nationwide for field ride along assessment to coach and motivate sales professionals to achieve goals.

• Compose regional activity and sales memos highlighting individual performance and sharing best practices in the field.

• Implement a working business plan for each representative to identify sales numbers for each account, identify target accounts, and monitor frequency of visits to target accounts to optimize coverage within priority accounts.

Regional Sales Manager

Matritech, Inc. - Philadelphia, PA

July 2002 to July 2004

• Sell new bladder cancer testing technology, NMP22 to urologists/oncologists.

• Maximize territory coverage for fourteen states from Virginia to Maine.

• Motivate and manage 5-10 sales representatives.

• Largest accounts in company closed at Columbia University, Boston University, and Hackensack University.

• 2003 Manager of the Year Award.

Oncology Sales Specialist (Contrat Sales Position) Innovex/Novartis - Louisville, KY

July 2002 to December 2002

• Set up first IV infusion in the territory for Zometa, an IV bisphosphonate for prostate cancer.

• Sell new treatment modality to urologists for prostate cancer across the state of KY.

• Train/educate urologists and start to do office IV infusions.

• Present clinical trial information to large groups of urologists.

• Develop new client base with urologists.

Vice President of Sales

Huckaby Pharmacal, Inc. - Louisville, KY

September 1997 to February 2002

• Develop and maintain a company sales team of over 15 achievers.

• Recruit and hire sales representatives.

• Monitor representatives' technical skills and competitive product knowledge.

• Train representatives in selling skills to enhance effectiveness.

• Implement promotional and sales programs to achieve company objectives and exceed sales forecasts.

• Perform administrative duties as necessary to efficiently and effectively operate each territory.

• Depleted company inventory by outselling sales forecasts. Pharmaceutical Sales Representative

Huckaby Pharmacal, Inc. - Louisville, KY

September 1995 to December 1997

• 1995-96 Rookie of the Year

• #1 Sales Representative, 1996

• #1 Sales Representative, 1997

• #1 Sales Representative, 1998

• Develop new client base with teaching institutions, hospitals, emergency rooms, urgent care centers, pain clinics, oncologists, urologists, allergists/ENT's, and oral surgeons throughout Kentucky and Indiana.

• Promote company products and image.

• Field Sales Trainer to enhance selling skills of 15 other sales representatives. Education

Bachelor's in Economics

University of Louisville - Louisville, KY

Skills

• Cold Calling

• Account Management

• MS Office

• Powerpoint

• CRM

• Quickbooks

• Salesforce

• Sales

• Inventory Management

• Data Entry

• Receptionist

• Digital Marketing

• Clinical Trials

• Outside Sales

• Profit & Loss

• Branding

• B2B sales

• Medical sales

• Leadership

• Business development

• Administrative experience

• Time management

• Microsoft Excel

• English

• Microsoft Word

• CRM software

• Mentoring

• Relationship management

• Computer skills

• Customer service

• Management

• Recruiting

• Email Marketing

• Market Research

• Training & Development

• Inside Sales

• Sales Management

• Marketing

• Salesforce

• Medical sales

• B2B sales

• Communication skills

• Sales

• Supply chain management

Certifications and Licenses

Driver's License

Assessments

Work motivation — Proficient

January 2021

Level of motivation and discipline applied toward work Full results: Proficient

Sales skills — Proficient

November 2020

Influencing and negotiating with customers

Full results: Proficient

Outside sales — Proficient

November 2020

Understanding and responding appropriately in sales scenarios, and performing common sales calculations

Full results: Proficient

Customer service — Proficient

January 2021

Identifying and resolving common customer issues

Full results: Proficient

Customer focus & orientation — Proficient

September 2021

Responding to customer situations with sensitivity Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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