Dymin Graham

Waterford, NY

ad5awt@r.postjobfree.com

+1-571-***-****

Work Experience

Universal Banker

Berkshire Bank - Clifton Park, NY

January 2023 to October 2023

A universal banker is a customer-facing position in a bank. As a universal banker, your responsibilities include opening new accounts, assisting customers with transactions, reviewing documents for accuracy or legal compliance, and verifying the identity of account holders. Some universal bankers provide personal banking services for individuals or businesses to help manage their investments. Other universal bankers are loan clerks who assist customers with applications. You can most commonly find employment opportunities with commercial banks, although many industries also hire universal bankers, such as investment firms.

Shift Supervisor

Rite Aid - Clifton Park, NY

October 2021 to January 2023

• Maintaining inventory levels by ordering supplies and restocking items as needed

• Communicating with other store departments to ensure that there are enough employees available to meet customer demand during peak hours

• Training new employees and monitoring performance to ensure they are meeting company standards

• Managing daily operations of the store to ensure that it runs efficiently and is profitable

• Providing customers with product information and helping them find what they need

• Assigning tasks to employees according to their job descriptions and training them on proper procedures

• Supervising employees to ensure that they are performing their tasks safely and effectively

• Enforcing safety rules and regulations in the workplace to prevent accidents or injuries

• Conducting performance evaluations of employees to ensure they are meeting company standards Server/Bartender

McGrievy’s Resturant - Waterford, NY

February 2020 to December 2022

Handling guests at the bar, clearing and setting tables, serving food, handling cash and credit card charges, communicating room charges to Front Desk, serving alcohol, stocking and cleaning the bar, and coordinating guest requests are the primary functions of the job. Resturant General Manager

Shane's Rib Shack - Clifton Park, NY

August 2012 to April 2015

The General Manager is responsible for the overall management of the restaurant daily operations and is responsible for managing and leading the entire operation of the restaurant. The GM must ensure optimum guest satisfaction, hiring and developing hospitality focused team, increase sales and profit margins, while working within the framework of company values and policies. Key Areas of Responsibility:

• Control day-to-day operations by scheduling labor, ordering food & supplies, and developing the team

• Estimate food consumptions, monitor inventory and schedule delivery of fresh food and beverages

• Ensure Occupational Safety and Health Act, local health and safety codes, and company safety and security policy are met, as well as alcohol regulations are obeyed (if applicable)

• Control Profit & Loss (i.e., plan attainment) by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions

• Recruit, interview, and hire team members; conduct performance appraisals, take discipline action, motivate and train

• Maintain budget and employee records, prepare payroll, and pay bills or monitor bookkeeping records

• Manage shifts which include: daily decision making, scheduling, planning while upholding standard, product quality and cleanliness of the kitchen & restaurant.

• Monitor food preparation and methods, ensuring 100% compliance with company operation policy

• Ensure compliance with operational standards, company policies, fed/state/local laws & ordinances.

• Provide leadership by engendering excitement, enthusiasm, a positive mental attitude and commitment toward company objectives

• Maintain professional restaurant image, including restaurant cleanliness, proper uniforms and appearance standards.

• Arrange for maintenance and repair of equipment and other services

• Ensure food quality and 100% customer satisfaction; including responding to complaints & retaining customers

• Ensure complete and timely execution of corporate & local marketing programs

• Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team

• Stay involved with the local community and promote community involvement with the staff and store Education

High school diploma

Maurice J. Mcdonough High School - Pomfret, MD

March 2006 to June 2008

Skills

• Cash Handling (10+ years)

• Cashiering (10+ years)

• Universal Banker (1 year)

• Shift supervisor (10+ years)

• Hospitality management (6 years)

• Server and bartender (10+ years)

• Sales (10+ years)

• Food Preparation (10+ years)

• Food Service (10+ years)

• Packaging

• Cleaning Experience

• Event Planning (4 years)

• Restaurant Management (3 years)

• Profit & Loss

• Guest Services (10+ years)

• Restaurant Experience (10+ years)

• Office Management

• Payroll (7 years)

• Budgeting

• General Ledger Accounting

• Account Reconciliation

Certifications and Licenses

Driver's License

January 2006 to January 2028

Contact this candidate