Anil Vemula

913-***-****

ad5auu@r.postjobfree.com

PROFESSIONAL SUMMARY:

Pega developer with around 11+ years of overall experience in finance, healthcare, telecommunications, and IT in a variety of roles, 4+ years experienced in working with a variety of different Pega frameworks, Enterprise Pega Applications, with a strong background in Pega Design, Development, Deployment, as well as broad exposure to Business Process Management (BPM) and Business Rules Engines (BRE) applications using Pega Rules Process Commander (PRPC) 6.x, 7.x, 8.x. Also having 7+ years of experience in developing User Interface for web applications using HTML/5, CSS2/3, Bootstrap, JavaScript, ES5/6/7/8 etc., TypeScript, AngularJS, Angular 2, ReactJS 15.x, 16.x and 18.x, JSX, Redux, React-router, RESTAPIs, JSON, Node and NPM.

Utilizing strong background and experience in front-end design and Development principles, and UI development tools/languages to mediate compliance issues in UI components.

Participating in SCRUM and Agile methodologies to design, develop and deploy of the complete SDLC of web applications.

Experienced Developer for defining class structure and hierarchy based on Pega best practices and guardrails, connectors, data model, process flows, business logic definition, and user interface Design.

Worked with business analysts, Lead System Architect, and end users to understand the requirements and involved in analysis and design.

Having hands-on experience on Job Schedulers, Queue Processors, File Listeners, Decision tables, Decision rules, Report definitions and other OOTB rules.

Hands on experience in designing User Interface (UI) rules such as Flow Actions, Section and Layouts.

Experienced in phases of Smart Build BPM life cycle like model, build, execute, and monitor using PRPC.

Hands on experience on Case Types, Flows, Class Hierarchy, Activities, Integrations, Flow Actions, Harness, Section, Decision rules, Declarative rules, and SLA’s.

Experienced in Case management for automating the work/process to reduce redundancy, cost, and complexity.

Excellent knowledge of using debugging and performance tools like Clipboard, Tracer, Performance Analyzer (PAL), and System Management Application (SMA).

Worked on running Preflight for case management application for variances with Guardrails, best practices, and browser compatibility.

Expertise in creating the Data Model including properties, page, page lists, page groups, and data transforms.

Expertise in developing User Interface (UI), creating various Flow actions, complex Activities, activity step methods and Decision rules.

Worked on Data Pages, Correspondence and Case Management.

Excellent understanding of various types of Rules like Product rules, Correspondence rules, Integration rules and Ruleset management, and associated tools such as export & import tools.

Integrated external applications using Services like SOAP, REST, File, Email & Connectors.

Designed and implemented Decision Rules, Declarative Rules, and Validation Rules.

Have good knowledge of Implementing data modelling concepts like Data type, Data Page.

Refactored the legacy code with React using Hooks, redux for state management.

Experience in working with SASS/LESS CSS preprocessors and modern techniques for styling of the application.

Having experience in debugging and DOM manipulation of the web applications.

Experience in developing responsive web applications compatible on mobile phone and tablets.

Used different features of Bootstrap, Prime React and Material UI for responsive web design.

Worked on using React JS components, Forms, Events, Keys, Router, Animations and Redux concept.

Experience in ReactJS and working with React-router and Redux workflow architecture.

Worked with RESTAPIs by using fetch and Axios to pull the data and manipulate accordingly.

Worked on multiple JavaScript frameworks to augment browser-based applications with MVC capability.

Experience in JIRA tool and scrum driven development.

Willing to explore learning different modules in development and quick learner and open to suggestions and recommendations.

EDUCATION:

Bachelor’s in computer science from Osmania University (2008), Hyderabad, India.

Master’s in computer applications from JNTU (2011), Hyderabad, India.

CERTIFICATIONS:

PCSA – PEGA CERTIFIED SYSTEM ARCHITECT.

PCBA – PEGA CERTIFIED BUSINESS ARCHITECT.

TECHNICAL SKILLS:

BPM Tools: Pega Rules Process Commander (PRPC 7.x,8.x)

Web Servers: Tomcat, IBM web sphere, Oracle Web Logic.

Development Tools: PEGA 6.X, 7.X, 8.X, Developer Studio, POSTGRES, JBoss, Postman, Agile Central, Jenkins.

JavaScript Libraries: Angular, React, React-native, React-router, Redux, Redux-saga, NPM and Node.js

Testing Tools: Jest, Enzyme, React Testing Library, Jasmine, and Karma.

Databases: SQL server, MySQL, Mongo DB.

IDEs: Notepad++, Sublime text, Atom, Visual Studio code and WebStorm.

Version Controls: Tortoise SVN, Bitbucket, Git, GitHub and GitLab.

Operating Systems: Linux, Windows and MacOS.

WORK EXPERIENCE:

Client: Anthem Inc. (Cleveland, OH) (Remote)

Duration: Feb 2023 to till date

Role: Pega Developer

Description: Anthem created Solution Central, which is their next generation service desktop built on Pega customer service. The desktop service guides back-office associates through processes, making it easier for them to offer a better, frictionless experience to Anthem’s customers. Customer service representatives are given the right content, instructions, and links at the right time, reducing the dependency on training and experience. Solution Central intelligently centralizes and organizes data so that each customer service call is contextual and exceptional.

Responsibilities:

Working closely with business analysts and end users to understand project requirements and translate them into Pega UI designs.

This system is designed to issue the Complaints Case details through the process (workflow) for the Executives.

Participated in Change Management aspects including defining and implementing Procedures to deal with changes in business requirements.

Designed Workflows and implemented the requirements following the Use Case documents and Pega Guardrails.

Followed Pega Guardrails during the design implementation to attain better compliance scores for the applications.

Building and Configuring case management/case type applications by defining multiple stages and processes.

Responsible for creation of rule set designing, class structure and rule-resolution designing.

Designed and developed Harness rules, Section rules and Layouts.

Using data transforms, data pages and designed our solutions that will obey PEGA guardrails all the way.

Created custom skin rules and components, utilized flow actions, sections, action sets and activities.

Involved in creating Data Transforms, Activities, when rules, Decision rules, Validate rules and Declarative rules.

Knowledge of frameworks like Smart Case Manager (SCM), Decision Strategy Manager (DSM).

Identifying opportunities for process improvements, system enhancements, or automation within the Pega application landscape.

Unit testing and debugging using tracer, clipboard, and rules inspector.

Integrated PRPC with external systems using Connector and Service Rules.

Involved in development of change requests raised from customers end.

Identifying Properties and Activities, designing the Sections and Harness.

Gained Hands-On experience on Pega Customer Service Framework.

Prepare business requirements document and functional requirement specifications document.

Worked on Activity and Process flow diagrams using MS-Visio.

Defined the workflow management for work allocation and tasks.

Reviewing and discussing business requirements with technical team, preparing BRD.

Documented meeting minutes after requirement gathering sessions and distributed to all stakeholders.

Environment: Pega 8.6.1 & 7.4, Splunk, HTML5, DB2, Oracle, Windows, Tomcat, Jira, CPM.

Client: AT&T (ATLANTA, GA) (Remote)

Duration: May 2021 to Jan 2023

Role: Pega Developer

Description: This project is about upgrading and redesigning myATT application.

Responsibilities:

Involved in Business Process Analysis i.e., conducting in-depth analysis of existing business processes, identifying areas for improvement, and recommending Pega-based solutions to optimize efficiency, streamline workflows, and enhance overall business operations.

Creating functional designs that outline the Pega application's behavior, UI components, and integration requirements based on the gathered business requirements.

Additionally, contributing to technical designs that outline the implementation details, data models, and integration approaches.

Created and updated High level Classes, Class Structure, Ruleset versions and assigned security-based roles and privileges for operator levels.

Worked extensively with various Pega User Interface rules such as Harness, Sections, navigations, and Menu to customize the user portals.

Created activities and configured the steps in activities to carry out the logic as per business requirements.

Worked on configuring Integration modules, Email listeners, Queue Processors.

Extensively used trouble-shooting tools like Clipboard and Tracer.

Coordinated with testing team and involved in documenting the test cases.

Justified warnings to ensure its compliance with Pega Guardrails.

Participated in Requirements gathering, Design, and Development phases.

Worked on debugging to identify the issues by use of tracer, clipboard and logs and fix them.

Identifying reusable functionality and implementing it as a reusable component.

Developed scheduling technician appointment flow for the support module of the app.

Extensively used Connectors and SOAP Services in PEGA PRPC to integrate with external systems.

Using AJAX calls and requesting JSON information through REST APIs to fetch data and secure client’s information from server asynchronously.

Working in Agile Methodologies for incremental development to deliver robust application.

Environment PEGA 7.x, Oracle, IBM MQ Series 7.x, MDM, PBBI, Netezza & IBM DB2, Windows.

Client: Cox Automotive (Atlanta, GA) (Remote)

Duration: November 2020 – May 2021

Role: Pega Developer

Project name: iRecon web application.

Description: This project is about designing and developing a scalable robust web application to track the reconditioning process of used/pre-owned vehicles.

Responsibilities:

Designed and implemented Pega applications based on business requirements using the PRPC platform.

Developed and customized Pega workflows, user interfaces, case types, decision tables, and integrations to meet project needs.

Enhanced application performance by identifying key areas for improvement.

Implemented best practices for application development, ensuring scalability, maintainability, and optimal performance.

Integrated service REST to retrieve application data.

Carried out field validation using validate and edit validate rule for data consistency and application stability.

Collaborated with business analysts and end users to understand project requirements and translate them into Pega UI designs.

Worked on flow actions (local and connector), Activities, UI changes including section and harness.

Helped in Ruleset Allocation, product creation and rule deployment activities.

Troubleshooted and debugged the UI-related issues, ensuring timely resolution.

Analyzing the root cause and debugging the issues to fix the defects.

Worked with Pega UI Kit and Pega skinning capabilities.

Familiarity with Pega Case Management and Decisioning frameworks.

Environment: Pega Designer Studio 7.x, Oracle, Toad for Oracle 13.1.1.5, SQL developer, Jira v8.5.4, MS Office 2013.

Client: VERIZON (IRVING, TX)

Duration: Feb 2019 to October 2020

Role: Pega UI Developer

Projects: CUSTOM FIT & INSPICIO WEB APPLICATION.

Description: This project is about converting and migrating the existing Verizon wireless customer care portal/application features with upgraded version of ReactJS, also adding new features for checkout/buy flow. Within this portal developing the Inspicio web link (Explicitly portal will send the link to customer through SMS/email, if customer selects this option while making payment) to collect the customers’ sensitive information like SSN, date of birth, pin number of the account and address, if the customer is not comfortable to provide the information over the phone with the customer care representative.

Responsibilities:

Participate in planning meetings with scrum masters, business analysts and team members to analyze business requirements and outline the proposed IT solution.

Worked on redesigning multiple deprecated screens and gained valuable hands-on experience on Pega UI design, while simultaneously working on improving functionality.

Create and maintain documentation related to Pega system administration processes, configurations, and troubleshooting procedures.

Developed UI that meets the best practices and customer requirements.

Identify and address any bottlenecks or performance issues in the Pega system.

Configure and manage different types of APIs, such as REST and SOAP, to enable integration with external systems.

Leveraged PEGA's capabilities and features to create an efficient and scalable solution.

Created High Level Class structure, Workflows and Rule sets in Pega PRPC using frameworks CS (Customer Service) and CPM (Customer process management).

Managed accessibility to users by creating Portals, Access Roles, and Access Groups.

Implementation of PRPC components like Decision tables, Decision Maps, Declarative Expressions, Constraints, and Indexes etc.

Identified and documented test conditions/scenarios from the business requirements and functional design for Rating Management.

Implemented BIX reports and updating properties by related class.

Customized and implemented default Flows, Flow actions and UI that are critical to the Business.

Developed applications using PRPC, which included designing Flows, using Application Accelerator, Activities, Flow actions, Harnesses, Sections, UI/UX, HTML streams, Correspondence, Decision Rules, Declarative rules and generating Reports and implemented Data Transforms.

Environment: PEGA PRPC, IBM Web sphere, ORACLE, XML, JavaScript, HTML, Web Services, Windows.

Client: AT&T (DALLAS, TX)

Duration: Feb 2018 to Jan 2019

Role: Web/UI Developer

Project: AT&T AB-TEST & PERSONALIZATION.

Description: This project outlines a "visual database" of all A/B tests to house past test reports, current live tests, and future tests in the pipeline. The goal is to provide a single location for internal customers looking for A/B test information.

Responsibilities:

Developed single page applications using Angular2.0, Typescript, HTML5, CSS3, ng2-Bootstrap.

Created mock services and data to accelerate front-end development while awaiting Restful APIs to be developed.

Performed various Validation Controls for form validation and implemented custom validation controls with React forms.

Successfully performed the RESTFUL APIs Integration and developed an API wrapper for reusability.

Created Angular2 Directives, Components, Pipes, Injectables across the whole system, such as to build the custom filter.

Highly used Angular2 Router to build single page application for navigate through the different status and multiple modals.

Created unit test cases of Angular2 components, services using Karma-test-runner and Jasmine.

Every technical detail has been documented in the confluence Wiki.

Worked on the agile methodology and used Scrum in implementing the project.

Used JIRA as a tool for project tracking and management where we update the daily tasks performed.

Environment: HTML5, CSS3, Bootstrap3, Angular 2, TypeScript, JavaScript, jQuery, Spring MVC, Chrome Developer Tools, Restful Web services, JSON, Advanced Rest Client, SVN, Maven, Eclipse, Tomcat.

Client: Standard & Poor's (New York, NY)

Duration: Aug 2016 to Jan 2018

Role: Web/UI Developer

Project: SHTD data collection.

Description: Standard & Poor's Rating Services provides high-quality market intelligence in the form of credit ratings, research, and thought leadership. The project involved is about Re-defining the new application based on the existing application of SHTD and make it functional and compatible across all modern different browsers.

Responsibilities:

Designed the front-end applications, user interactive (UI) web pages using web technologies like

HTML, XHTML, and CSS.

Web designing & development using HTML5, CSS3, JavaScript, React JS and Ajax.

Developed React JS pages, Web services calls, and AJAX calls for the application.

Used React JS in development of the web application to bind the data/model that is being retrieved.

from a database through services provided in a controller to the view using scope.

Participated with end users and business analyst to understand the business requirements.

CSS styles were developed to preserve the uniformity of all the screens throughout the

application and positioning of screen objects.

Implemented MVVM architecture using Redux Architecture with React JS.

Worked on Front end by using JavaScript.

Developed user interface by using React JS, Redux for SPA development.

Implemented client-side Interface using React JS.

Environment: HTML5, CSS3, React JS, JavaScript, Bootstrap, jQuery, JSON, REST APIs, Git, MongoDB,

Jasmine, Karma, Sublime.

Client: MasterCard, O’Fallon, MO

Duration: March 2015- July 2016

Role: Web/UI Developer

Project Name: Smart Data

Description: MasterCard’s Smart Data is a powerful online expense management solution which delivers critical business intelligence and the tools that clients need to control and analyze spending, optimize profits, and ensure compliance.

Responsibilities:

Web designing & development using HTML5, CSS3, JavaScript, React JS, and Ajax.

Developed React JS pages, Web services calls, and AJAX calls for the application.

Used React JS in development of the web application to bind the data/model that is being retrieved.

from a database through services provided in a controller to the view using scope.

Participated with end users and business analyst to understand the business requirements.

CSS styles were developed to preserve the uniformity of all the screens throughout the application.

and positioning of screen objects.

Implemented MVC architecture using React JS.

Responsible for design and development of web pages from mock-ups (PSD).

Worked on Front end by using JavaScript.

Developed user interface by using the React JS for SPA development.

Implemented client-side Interface using React JS.

Worked in using React JS components, Forms, Events, Keys, Router, Animations concept.

Environment: HTML5, CSS3, React JS, JavaScript, Bootstrap, jQuery, JSON, REST APIs, Git, MongoDB,

Jasmine, Karma, Sublime.

Client: UMB Financial Corporation (Kansas City, MO)

Duration: Aug 2014 to Feb 2015

Role: Web/UI Developer

Project: Online Banking

This project was for an Online Banking System that enables bank personal and business customers to access and manage their accounts through the web. This application offers online services such as banking account management, credit card services, and online loan applications.

Responsibilities:

Involved in complete Software Development Life Cycle - Designing, Coding, Testing, Debugging of the project.

Created UI of Web pages with the assistance of HTML5, CSS3, JavaScript, jQuery, Bootstrap, AJAX, and Angular.js.

Used Angular.js as a framework to create Single Page Application (SPA) to improve page performance, which can bind data to specific views.

Developed responsive Web pages using Bootstrap and CSS3 media queries.

Developed modules to retrieve and improve data using Ajax calls by $http service in Angular.js.

Used Source Tree, GIT for version control for defect tracking.

Designed RWD Web pages, which are good for mobiles, tablets, and PC utilizing frameworks like bootstrap and CSS media queries.

Environment: Angular JS, Bootstrap, AJAX, MVC, Node.js, Grunt, Mongo DB, Gulp, karma, JIRA, Protractor, Jasmine, Jenkins, HTML4/5, CSS3, SASS, LESS, jQuery, JavaScript, JSON, Photoshop, AGILE, RESTful, JIRA, GIT.

Company Name: Envestnet Yodlee India (Bangalore, India)

Duration: Duration: Oct 2012 – Jul 2014

Role: Software Engineer associate

Description: Provide consumers and small businesses with a clearer understanding of their financial situation with an aggregated view of assets and liabilities, and updates on changes across investments, liabilities and more.

Responsibilities:

Worked with Bit Bucket for recording the progress and later for version control.

Used Jasmine and Karma as end-to-end testing tools for debugging and software quality.

Worked with Business Analysts for requirement gathering and requirement analysis.

Created Use cases, ER diagrams and user flow control.

Coding, Daily Client Interaction, Testing, and deployment of the project.

Environment: HTML, CSS, jQuery, JavaScript, Bootstrap, windows.

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