Education

Trinity University August ****- Prince George’s Community College May 2017-July 2020

AA in General Education

3.5 GPA

Honors

Work Experience

Whole Foods Market

College Park, M.D.

FishMonger/Cashier November 2018-July2020

●Maintain cleanliness and organization of the department

●Assist customers in selecting seafood

●Prepare whole fish (filet, debone) per customer’s specifications

●Check dates to ensure freshness of product

●Open/Close department

●As a cashier, I facilitate cash and debit card transactions

L.A. Fitness

Hyattsville, M.D. November 2017- December 2018

Front Desk

●Greet all patrons as they enter the gym

●Check in guests as they enter the facility

● Make phone calls to settle delinquent accounts

●Accept cash payments

●Inspect the gym upon opening and closing

●Facilitate all incoming phone calls

Dragonfly Vintage, D.C.

Washington, D.C. July 2016-September 2017

Manager

●Assisted customers as they entered the store

●Calculated and facilitated sales tax on all sales during the first fiscal year

● cash and credit/debit transactions

●Scheduled repairs with in-house jeweler

●Contacted customers regarding special events/status of jewelry repair

●Handled visual merchandising for the store

Wells Fargo Arlington, VA

Teller August 2014-August 2016

●Mastered the art of persuasion and communication to ensure daily sales goals were met.

●Assisted hundreds of customers from different cultures, ages, and languages.

●Facilitated foreign currency conversions for a myriad of countries.

●Handled enormous amounts of cash and balanced a personal cash drawer daily.

●Oversaw currency shipments via armored courier with manager authorization.

●Complied with company policy and procedures are adhered to daily to safeguard store’s success.

●Appointed by Manager to maintain and oversee the quality control of the Automatic Teller Machine.

Urban Outfitters, Inc. Washington, DC

Sale Associate/Cashier November 2013-May 2014

●Provided excellent customer service and assisted patrons.

●Appointed Employee of the Month due to outstanding customer service.

●Facilitated innumerable online orders and returns with precision to deliver full customer satisfaction.

●Deemed trustworthy and highly skilled mathematically by upper management to operate the cash register.

The 3610 Shoppe, Inc. Washington, DC

Sales Associate/Visual Merchandising Chief May 2011-August 2013

●Provided excellent customer service and assisted patrons with their shopping needs.

●Cared for my elderly great grandmother to ensure her well being and safety.

●Aided in the visual merchandising to ensure that the store was visually pleasing and efficient.

●Solely oversaw stocking, inventory, and shipping of countless clothes and jewelry orders.

●Arranged a successful final closing celebration of the shop selling hundreds of items with hundreds of attendees.

Metropolis Condo Management Hyattsville, MD

Assistant to Coordinator of the Company May 2010-April 2011

●Facilitated all incoming and outgoing phone calls.

●Ensured that all emails were responded to on a timely basis.

●Arranged appointments with contractors and landscapers to perform maintenance on various properties.

●Recorded and archived minutes of crucial board meetings.

●Trained new employees in managing the company database.

●Crafted monthly management reports, memos, newsletters, filers and myriad of other publications.

H&R Block Premium Arlington, VA

Client Service Professional January 2010-April 2010

●Ensured that both the client and tax preparer are aware of any changes in the schedule.

●Scheduled appointments with hundreds of clients.

●Created welcome packets for new and potential clients.

●Updated calendar daily of the staff to ensure efficiency and to avoid confusion.

●Facilitated incoming phone calls with a pleasant, welcoming demeanor.

Computer Skills

Application: 70 WPM, Microsoft Word, Microsoft Excel, Microsoft PowerPoint

Contact this candidate