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Moses Lake Customer Service

Location:
Moses Lake, WA
Posted:
April 26, 2024

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Resume:

R

Aereona

Rhodes

509-***-****

aereonarhodes*@gmai

l.com

Moses Lake, WA 98837

SUMMARY

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Resilient Emergency Medical Technician with more than three years of experience delivering compassionate care and respect to every patient. Expert at responding to emergency calls and offering services ranging from cardiopulmonary resuscitation (CPR) to wound treatment. Effective communicator with calm demeanor.

Certified Nursing Assistant offering eight years of experience in healthcare environments. Promotes superior time-management skills, compassionate bedside manner and astute observational ability. Knowledgeable about mobility assistance and patient hygiene needs. SKILLS

Communication skills

Recordkeeping skills

Computer typing skills

First aid and CPR trained

EXPERIENCE

Admissions Director

Moses Lake, WA

Columbia Crest Eye Care/ Oct 2023 to Current

I verified insurances.

Review Medical records, and made decisions if we meet medical needs. Load files onto computer.

Answer phones and used communication skills.

EMT-Basic

Moses Lake, WA

Grant county fire district 5/ Mar 2021 to Current

Provided emergency medical care to patients in pre-hospital settings. Assisted with patient assessments, such as measuring vital signs and assessing conditions.

Performed CPR, splinting of fractures, wound treatment and other life saving measures.

Certified Nursing Assistant

Moses Lake, WA

Monroe House assisted living / May 2017 to Current Assisted patients with activities of daily living such as bathing, grooming, and dressing. Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.

Reported changes in patient condition to registered nurse or physician. Answered call lights promptly and responded to patient needs accordingly. Turned and repositioned bedridden patients on a regular schedule to prevent bedsores. Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.

EDUCATION AND TRAINING

Associate of Science: Pre Nursing

Big Bend Community College Jun 2022

Moses Lake, WA



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