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Customer Service Rep

Location:
Taylor, MI
Posted:
April 26, 2024

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Resume:

Murieline R. Smith

***** ******* ******* **.

Taylor, MI. 48180 248-***-****

ad5ast@r.postjobfree.com

EMPLOYMENT HISTORY

Answernet INC. 09/2022 - 12/2023

Answer inbound calls from customers looking for Healthcare in the under 65 market during OEP.

After OEP ended I was place on a project with an investment company as a customer service rep.

E-Telequote Insurance 12/ 2020 - 05/ 2021

Answered inbound calls from clients looking to enroll in a Medicare Advantage Plan.

Also placed outbound calls to clients looking to enroll in a Medicare Advantage Plan.

TTech Corp. 07/ 2020 - 12/ 2020 -Licensed Insurance Agent

Answered Inbound calls from clients looking to enroll in a Medicare Advantage Plan, also placed outbound calls to clients to enroll in a Medicare Advasntage plan.

Assurance Corp. Licensed Insurance Agent 01/2019-08/2019

Answered inbound calls from customers looking to purchase Life insurance

products.

Tele Tech Corp Licensed Insurance Agent 09/2017 – 12/2018

Answered inbound calls from clients during open enrollment for health care sales.

enrolled customers into new health care, dental, vision plans.

Expert Connector Customer Service Rep. 3/2017- 8/2017

Placed outbound calls to customers requesting information on refinancing their

mortgage.

Dealers Greatest Assets Customer Service Rep. 11/2014 03/08/2016

Answer inbound calls from customers calling to schedule service appointments

for their vehicles.

Insurance Protection Services Customer Service Rep. 08/2014 -11/2014

Place outbound calls to customers that may qualify for final expense life

insurance.

1 NWContact Customer Service Rep 10/2013-06/2014.

Place outbound calls to customer that have inquired about continuing their

education. Assist customers with choosing a school which they wish to attend.

EDUCATiON

1 year 1984-85

Major: Data Processing

Lake Michigan College,

MI 1 year 1987-88

Major: Word Processing

Detroit Business Institute,

MI Certificate

Wayne County Community College,

MI Office Support Specialist

Certificate 2014



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