Jennifer Ledford
Seymour, TN *****
ad5asm@r.postjobfree.com
Hard working honest and dependable
Work Experience
Plumbing install coordinator/ permit inspection
Quality Plumbing Heating & Cooling - Kodak, TN
May 2022 to Present
I worked along side of our plumbing salesman. I scheduled install jobs spoke and confirmed appts with customers, I pulled permits scheduled inspections and spoke and worked beside inspectors to make sure jobs where up to code etc.
Sales and installation coordinator
Aireserv of Sevierville Heating and Air - Seymour, TN August 2019 to Present
I manage and book installation and sales calls I build estimates I order supplies and have there job supplies ready for each jobs for the next day I make inbound and out bound calls for service and schedule customers spring/fall maintenance I warranty new installation etc I also have 3yrs experience in working on service titan. I have one year experience in working with house call pros and cool front. I have 3 years experience in and office setting I have 18 years of customer service experience from hospitality to restaurant and hospital and nursing home settings. Nursing home chef
Sevierville Health & Rehab - Sevierville, TN
November 2018 to August 2019
I cooked special and regular diets for our nursing home patients and staff I managed there diet and calorie intake along side the ones that need special diets like chopped mechanical chopped purée etc Dispatcher/Customer Service
dean plumbing heating and cooling - Knoxville, TN
May 2015 to October 2018
I dispatched out service I took incoming customer service calls and to put on the schedule to have service look at there units I helped build estimates I also called customer to schedule maintenance etc. Education
High school diploma
Newton County High School - Decatur, MS
August 1991 to May 2003
Skills
• Order Entry
• Salesforce
• Event Planning
• Sales Support
• Pricing
• Account Management
• Inside Sales
• Events Management
• Outside Sales
• Accounting
• Sales Management
• Negotiation
• Sales
• Research
• Administrative Experience
• Merchandising
• Microsoft Outlook
• Microsoft Excel
• Presentation Skills
• Order Management System
• Guest Services
• Management
• QuickBooks
• Customer support
• Communication skills
• Construction estimating
• Customer service
• Computer skills
• Construction management software
• Typing
• Microsoft Office
• Organizational skills
• HVAC
• Data collection
• English
• Project Coordination
• Business Development
• Recruiting
• Procurement
• Logistics
• SAP
• CRM Software
Languages
• English - Expert