MICHAEL MURPHY
***** **** ***** ****, ******, FL 32726 347-***-****
*********@*****.***
PROFESSIONAL SUMMARY
Building services employee with 18 years of experience as well as 35 years’ experience in hospitality. Personable hospitality specialist with many years of success in guaranteeing customer satisfaction through services and attendance to guests’ needs. Adept at promptly assisting customers by uncovering their preferences. Seeking a challenging role to utilize my experience in providing exceptional service to customers.
SKILLS AND ABILITIES
Skilled in maintenance
Self-motivated
Strong Verbal Communication
Organized
Patient
Focused
Ability to use many tools.
Punctual
EXPERIENCE
Gumley-Haft Management, New York, NY 10075 3/2022 through 5/2023 969 Fifth Avenue – Handyman, Service Elevator Operator, Porter, Doorman Responsible for daily maintenance and upkeep of luxury residential apartment building Including but not limited to plastering, sheetrock repairs, painting, maintaining gardens and tree pits as well as plants and flowers in the lobby.
Escorting all contractors and vendors to their specified work sites. Daily inspections and maintenance of rooftop residential water tanks, standpipe fire suppression system, elevator motor room and boiler room.
Brown Harris and Stevens, New York NY 10075 12/2007 through 3/2022 965 Fifth Avenue – Doorman, Elevator Operator and Porter Meet and greet shareholders and guests.
Assist with any required needs including baggage.
Providing building security.
Receiving and sending packages.
Respected the privacy and preferences of each resident and guest. Maintained excellent attendance records and recorded accurate information during shifts. Rose and Associates, New York, NY 4/2006 through 11/2007 401 East 60th Street – Concierge, Doorman
Greeting tenants, shareholders and guests
Receiving and sending packages via carriers
Providing security for tenants and their guests
Smokin’ Pit BBQ Catering, Staten Island, NY 6/2000 through Present Bartender, Food and Beverage Manager
Responsible for ordering all food and beverages for on-site catered events. Setting up food stations and satellite bars at customer preferred locations. Serving authentic Carolina style BBQ along with many other types of ethnic foods. Serving cocktails and other beverages to guests.
Supervising setup and clean-up of event site and customer homes and businesses. Finn McCool’s Pub, Brooklyn, NY 3/1996 through 12/2006 Bar Manager, Bartender
Inventory, ordering, scheduling
Penang Bar and Grill, East Village, NY 7/1998 through 6/2001 Assistant Bar Manager/Bartender
Responsible for weekly beverage inventory and ordering of new stock. Daily service of exotic foods and cocktails.
Responsible for nightly greeting of customers and security of restaurants. Nevada Smith’s Bar, East Village, NY 3/1995 through 7/1998 Bartender
General bartending duties
Fitzpatrick Grand Central Hotel, New York, NY 7/1998 through 7/1999 Part time bartender/Bell Captain
General bartending duties
Organization and planning of guest itineraries including travel plans, rental cars, theater tickets and restaurant reservations.
Responsible for all guest baggage and storage
EDUCATION
Thomas Shortman Training Fund, Local 32 BJ 2022
Completion of standpipe and sprinkler system (S-12, S-13) 12/2022 Completion of air pollution control (Boiler Operator) (P-99) 03/2023 Bishop Ford Central Catholic High School, Brooklyn, NY 1988 Graduated College of Staten Island, CUNY, no degree 1989 to 1991, no degree Peter Kump’s New York Cooking School 1999 to 2001 (work study program) REFERENCES
Reference provided upon request