Customer Service Associate

Experience

Education

Languages Skills

MERCY BOULOGNE

Customer Service Associate

215-***-**** ************@*****.*** Philadelphia, Pa 19149 Proactive professional with experience in efficiency improvement, environmental health and safety and equipment management. Frequently praised as quality-oriented by peers, I can be relied upon to help your company achieve its goals.

Focused professional with experience in multi-site call center management, process simplifications and service benchmarks. Frequently praised as detail-oriented by peers, I can be relied upon to help your company achieve its goals.

Packer Associate

INTEGRITY STAFFING, Philadelphia, PA

January 2021 - Present

Packing merchandise

Moving at a fast pace

Thinking quick

Customer Service Representative

PEOPLE SHARE, Philadelphia, PA

February 2020 - January 2021

Make outbound calls to other companies and to customers Complete live documentation while communicating with customers. Educate customers. Complete customer enrollment. Renew Products and services to customers when providing telecommunication. High School Diploma

Escuela Germán Rieckehoff, Vieques, Puerto rico

June 1997

Spanish

Native

Grew up on Spanish speaking home

• • Customer service associate

• Data entry

• Reliable

• Mathematics

• Written communication

• Time management

• Emotional intelligence

• Focus

• Collaboration

• Organization

References

Volunteer Experience

References available upon request

Voluntary Worker

KEEP PHILADELPHIA BEAUTIFUL, Philadelphia, PA

July 2021 - July 2021

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