Arlene Valenzuela

**** ******** ****** ** *** ***2

Fairfield, CA 94534

707-***-**** – ad5abl@r.postjobfree.com

OBJECTIVE:

I have over 18 years of nursing experience that includes 4 years of acute care nursing on a telemetry floor. Recent experience in the Appointment and Advice Call Center as an Advice Triage Nurse. Interested in using my nursing skills in acute care or inpatient hospital setting with an opportunity to expand in the company.

WORK EXPERIENCE

Nursing Clinical/Didactic Instructor, Unitek College VN Program: June 2023 to present

• Teach multiple nursing courses and clinicals to nursing students in a BSN for med/surg acute care. Observe and monitor nursing students during practicum.and rounds. Extensive medical knowledge of best practices in the medical field. Designed clinical assignments consistent with the nursing student’s knowledge base, competency and learning needs.

Nursing Clinical/Didactic Instructor, Gurnick Academy of Medical Arts BSN Program: April 2023 to Present

• Teach multiple nursing courses and clinicals to nursing students in a BSN for med/surg acute care. Observe and monitor nursing students during practicum.and rounds. Extensive medical knowledge of best practices in the medical field. Designed clinical assignments consistent with the nursing student’s knowledge base, competency and learning needs.

Nursing Clinical/Didactic Instructor, Blake Austin College VN Program January 2023 to July 2023

• Taught multiple nursing courses and clinical sites to nursing students in a VN Program. Observe and monitor nursing students during practicum and rounds in a skilled nursing facility. Delivered clinical support and instruction for nursing students during clinical rotation.

Triage Nurse, NorthBay Healthcare: October 2021 to Present

• Triage and assess patient that present emergent symptoms and determine a safe outcome. Implement advice when needed, send an electronic message to the provider, book a same day or an urgent care appt. If patient present symptoms that cannot safely wait for a same day clinic appt then advised to have a driver take patient to ER or call 911.

RN Float Pool, Vitas Hospice: July 2021 to September 2021 On call Hospice Nurse assist with end-of-life care and visit patient’s home, asst living, skilled nursing facility or boarding care. Contact Hospice MD and Funeral Homes to pronounce the death of a patient. Assist family and educate concerning patient’s transitioning and when they are imminent. Assist with comfort care and administer scheduled drugs until patient is comfortable.

RN Case Manager, Kindred Hospice: April 2021 to July 2021 RN Case Manager, Continuum Care Hospice: December 2020 to March 2021

• Manage hospice patients their medications, DME supplies and provide clinical care; that include wound care, ostomy care, urinary cath, etc. Establish a Plan of Care for hospice patients that provides quality end of life care with multiple disciplines; that include Medical Social Worker, Spiritual Counselor, Hospice MD and Clinical Nurse Manager. Advice Nurse, Kaiser Permanente Medical Group: July 2009 to March 2020

• Assess and triage patients in a fast-paced call center environment to get the safest outcome; book a clinical appointment, electronic message to primary physician, clinical advice or emergency room.

Med-Surg-Tele RN: Kaiser Permanente Hospital: May 2007 to July 2009 Med-Surg-Tele RN: Queen of the Valley Hospital: Dec 2005 to Dec 2009

• Assess 4 patients on an acute telemetry floor and administer oral and IV medication, manage nursing tasks and delegate to unlicensed personnel. Work with multiple disciplines and establish a plan of care to get patients as close to their baseline upon discharge.

EDUCATION

Bachelor’s Degree in Nursing December 2008

University of Phoenix: April 2007 to December 2008 Associate Degree in Nursing May 2005

Solano Community College: August 2003 to May 2005

LICENSE, CERTIFICATIONS & RECOGNITIONS

Nursing License number 669109 exp date 07/31/25

Basic Life Support for Healthcare exp date 03/31/25 Certificate of Recognition for 15 Years of Service at Kaiser Permanente COMPUTER SKILLS

Cerner Teams

Excel Spreadsheets Microsoft Word

Outlook KPATHS

Health Connect Mainframe

Didactic/Clinical Instructor Skills

Patience

• Leadership

• Critical Thinking Skills

• Problem-solving Skills

• Organizational Skills

ACUTE CARE NURSING SKILLS

• Perform a head-to-toe assessment and Nursing Plan of Care for patients

• Assess and implement measures for adequate oxygenation and gas exchange

• Start and maintain continuous Intravenous Fluids and monitor intake and output

• Able to observe any signs and symptoms for any complications for any disease process

• Can initiate continuous cardiac monitoring with telemetry strip interpretation

• Start Intravenous Blood Transfusion and monitoring for any complications

• Patient Education to any assistive devices for mobility, immobility, positioning and

• comfort at an acute care setting

• Assess and monitor any skin breakdown that can possibly progress to bed sores

• Able to perform and administer Oral and IV medications while using the 7 Patient’s Rights

• Assess and provide ostomy care

• Monitor and change dressing for wounds or Wound Vac

• Administer Intravenous Medications and change dressing to PICC and Central Lines

• Administer Heparin or Lasix drips and closely monitor and adjust dosing

• Assess Level of Consciousness with frequent Neuro Checks if needed

• Administer Intramuscular or Subcutaneous Injections to patients

• Able to initiate Basic Life Support and assist in a code or response team

• Able to take and write orders from a Hospitalist or Specialty Doctor

• Administer TPN or PPN with a Central or PICC line and monitor and adjust dosing TRIAGE NURSE SKILLS

• Provide verbal assessments over the phone to prioritize urgent care/same day appointments, give clinical recommendation to higher level of care and/or clinical advice if appropriate

• Triage patients that include Pediatrics, Ob/Gyn, Internal Medicine and Geriatric population by utilizing protocols designed by physicians while using critical thinking and come to a safe outcome for the patient

• Consult with ER Physicians, Specialty Doctors and Hospitalist and provide a report that include an SBAR for their patients when seeking medical attention

• Work at fast paced inbound call center and send electronic messages to their primary physicians if appropriate

• Receive Critical Lab Values that include PT/INR, Electrolytes or Blood Cultures and consult with Call Center Physicians to determine the safest outcome for the patient which can include an ER visit and/or follow up with their Primary Provider with an electronic message

Educate patients with home care advice when appropriate in the Pediatric, Ob/Gyn and Internal Medicine population

HOSPICE NURSE CASE MANAGEMENT SKILLS

• Accomplishes clients’ care by assessing treatment needs; developing, monitoring, and evaluating treatment plans and progress; facilitating interdisciplinary approaches and monitoring clinical staff that include CNAs and LVNs

• Admission to new clients by reviewing and updating medical history, medication list, provide medical equipment, referrals and resources for bereavement support

• Determines clients’ requirements by completing intake interviews; determining need for therapeutic medical, psycho-social treatment objectives, and plans

• Monitors cases by verifying clients’ attendance; observing and evaluating treatments and responses; advocating for needed services and entitlements; obtaining additional resources; intervening in crises; providing personal support

• Maintains clients’ records by reviewing case notes; logging events and progress

• Communicates clients’ progress by conducting weekly interdisciplinary meetings with a Medical Social Worker, Chaplain, Hospice Doctor and Bereavement Counselor for evaluations; disseminating results and obstacles to therapeutic team and family; identifying treatment influences

• Prepares clients’ discharge by reviewing and amplifying discharge plans; coordinating discharge and post-discharge requirements; orienting and training family members; providing resources

• Improves staff competence by providing educational resources; balancing work requirements with learning opportunities; evaluating the application of learning to changes in hospice treatment

PERSONAL AND PROFESSIONAL REFERENCES

Verna Sabio 707-***-****

Friend and Former Co-worker

Complex Chronic Conditions/SNP Case Manager at Kaiser Permanente Grace Ernst 707-***-****

Nursing Colleague and Former Co-worker

ICU Registered Nurse at Kaiser Permanente

Mercydita Montero 925-***-****

Former Nursing Supervisor

Nursing Supervisor at Kaiser Permanente

Contact this candidate