Professional Summary
Highly skilled Patient Care Technician and Certified Nursing Assistant with over sixteen years of experience delivering high quality care while working to patient and client centered work environments. Recognized for time management, accuracy, and attention to detail while demonstrating expertise in collaborating within teams. Comfortable in emergency situations, communicating with patients, medical staff, and families, and serving as a mentor to developing healthcare professionals.
Skills and Qualifications
Patient-focused care
Time management
Scheduling
Problem solving
De-escalation
Data, reporting, & analysis
Attention to detail
Collaboration
Compliance & safety
Technical Skills
Medication Assistant, Nurse Assistant, Client Intake, Medical Terminology, Medical Record Management, Patient Education, DOT Urine Collector, DOT Breath Alcohol Technician, Auditory Screening, HIPPA, OHSHA, Safety & Compliance
Related Experience
Assembly Worker John Deere Foundry, Waterloo, IA February 2021 to Present
Responsible for following detailed assembly instructions, processes, and procedures
Consistently comply with policies, guidelines, and regulatory requirements per the Quality System
Complete all administrative functions relating to business and regulatory requirements using computer software and technology
Immediately report problems with quality, processes, equipment, and materials to production supervisor
Maintain a clean and organized work area to facilitate manufacturing functions
Operate hand-controlled mechanisms to pour and regulate the flow of molten metal into molds to produce castings
Perform a variety of duties such as mixing materials, assembling mold parts, filling molds, and stacking molds to mold and cast a wide range of products
Unity Point Healthcare, Waterloo, IA *Multiple Progressive Roles
Clinical Program Assistant Coordinator Month 2016 to February 2021
Oversaw the daily operations of healthcare programs by coordinating patient care teams
Served as a liaison between patients, families, and healthcare professionals
Demonstrated effective listening and communicating skills to ensure the implementation of the best possible patient care plan
Responsible for maintaining and providing detailed, accurate, and complete documentation of care, coordinating medical records, and caring for patients with complex and multi-symptom illnesses and conditions
Administrated drug and breath screenings and provided results to employers
Cultivated and maintained strong and positive working relationships with managers and lead staff within each clinical area
Utilized effective analytical and problem-solving skills to resolve scheduling and patient issues
Recognized as a fast learner often called upon to complete additional tasks to increase knowledge and skills as well as providing training and mentoring to new team members
Patient Care Technician Month 2013 to Year 2013
Collaborated to provide ongoing medical support for patients assisting nursing staff, specialized doctors, and outside health consultants
Observed and monitored patient vital signs, including but not limited to, pulse, blood pressure, and respirations
Preformed preliminary diagnostic tests utilizing medical terminology to update patient records for doctors and nurses
Provided emotional support, physical assistance, and encouragement to patients on the road to substance abuse recovery and rehabilitation
Engaged in on-going learning and training to stay current and utilize best practices according to healthcare standards
Certified Nursing Assistant Ravenwood Nursing Home, Waterloo, IA Month 2007 to Month 2015
Assisted residents with a wide array of daily living care including meal assistance, bathing, dressing, grooming, and transferring via the use of assistive devices
Maintained an in-depth understanding of patient rights and laws including HIPPA when communicating with families and medical staff
Ensured timeliness, accuracy, and confidentiality when communicating with the medical team, documenting patients notes, and updating records
Demonstrated cultural competency, compassion, and technical skills in attending to patients within diverse healthcare settings
Entrusted to train and mentor new and incoming CNAs on job duties, expectations, policies, and procedures
Education
High School Diploma Hawkeye Community College, Waterloo, IA
Certifications & Training
CPA Certified
Audio, Drug, and Breath Analysis Screening
Patient Safety Training Program
Jamie Rhodes
ad5a5m@r.postjobfree.com 319-***-****