Tracie Chambers

** **** ******* **

Dunlap TN ***27

Contact No: 423-***-****

Email ad5a5k@r.postjobfree.com

Career Objective

Get hold of a position that will give me the ability to relate my sales education to a growing industry. Look forward to working with a corporation that promotes superior products and services; and give me the chance to meet and go beyond assigned sales goals.

Work Experience

Heathrow Associates

Customer Care Specialist/ QA

Oct 2022-March 2024

Various rolls doing fill in for vacation time paid time off leaves and call outs Screened calls coached for first call resolution call handling times FAQ and call control

Brandstar

Customer Care/Production

Oct 2020-July2022

Patient Appointment setting, Rx refills, Collecting patient information, Entering insurance,

Call potential prospects for T.V. shows aired on Lifetime, interview, and set up for call with main producer

North American Credit Services

Customer Care Medical/Billing Coding

Oct 2017-Nov 2017

Coding claims for Insurance/Calling patient for medical billing

collections/Setting up payment plans/Answering patient questions regarding

their bill

Frost Cutlery

Customer service Operator/Sales rep

Oct 2016– May 22, 2017

Trained new sales reps, helped maintain sales floor employees

Heathrow Associates

Home based QA

May 2016 - Oct 2016

Q.A monitored calls coached on call handling and professional approach

Koch Food

QA

Feb 2016 - May 2016

QA maintained products to met OSHA requirements before shipping out.

Performed nightly test on product.

Amazon

Order Picker

Oct 2015 - Feb 2016

Filled orders prepared for shipment from hand scan tool

Field of Interests

•Customer service/Sales

• Remote

• Medical Insurance

• Medical Coding & Billing

Skills

As400, Shortell, Microsoft, Word, Windows, PowerPoint, Excel

Strengths

Team leader, dependable, open to constructive criticism

References

Jeff Russell

Orlando Fl

Heathrow Associates

407-***-****

jef 3/ 13/ ad5a5k@r.postjobfree.com

Jonathan Branford

Chattanooga Tn

Koch Foods

423-***-****

Valerie Croley

Ooltewah Tn

Frost Cutlery

423-***-****

dcx

Declaration

I hereby declare that the above-mentioned information is correct up to my knowledge

and I bear the responsibility for the correctness of the above-mentioned particulars. Date :

03/13/2024

(Tracie Chambers )

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