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Customer Service

Location:
Yuma, AZ
Posted:
April 27, 2024

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Resume:

Melody Rowe

Receptionist Yuma, AZ ad5a4t@r.postjobfree.com 817-***-****

Detail-oriented receptionist with experience in managing front desk operations, maintaining an organized office environment, and providing excellent customer service. Proficient in handling multi-line phone systems, scheduling appointments, and greeting visitors with professionalism and warmth. Professional Experience

Metroplex Embalming, LLC Oct 2023 - Jan 2024

Arlington, TX 76010

Removal Technician

● Received/Released deceased individuals, ensuring proper identification and documentation.

● Oversaw the preparation and care of the remains of people who have died.

● Maintain cleanliness and organization of facilities, including preparation room and crematory.

● Performed embalming duties as necessary.

● Arrange for transportation of deceased individuals and equipment. Evergreen Recovery Center Nov 2022 - Sep 2023

Everett, WA 98201

Residential Specialist

● Provided direct assistance and support to residents in daily activities including medication management.

● Fostered a supportive and empathetic environment that promoted dignity, respect, and personal growth.

● Responded promptly and effectively to de-escalate conflicts, addressing behavioral issues, and ensured safety of residents and staff members.

Soile Funeral Home and Crematory Oct 2022 - Oct 2023 Everett, WA 98201

Funeral Director Intern

● Obtained information needed to complete legal documents such as death certificates and burial permits.

● Oversaw the preparation and care of the remains of people who have died.

● Consulted with families or friends of the deceased to arrange funeral details.

● Planned, scheduled, and coordinated funerals, burials, and cremations.

● Performed embalming duties as necessary.

Education

Liberty High School Sep 2001 - Jun 2002

Lodi, CA

Skills

● Attention to detail

● Data Entry

● Excellent Communication Skills

● Time Management

● Adaptability

● Customer Service

● Proficient in multi-line phone systems, fax machines and printers.

● Proficient in Word, Excel, and Outlook, spreadsheets, and email.



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