Quantondra McKenzie

ad5a3c@r.postjobfree.com Lanham, MD 20706

CAREER OBJECTIVE

A highly organized and detail-oriented administrative professional with personal assistance experience. Proven track record of providing exceptional administrative support to executives and senior management. Adept at efficiently managing multiple tasks, prioritizing workload, and providing excellent customer service. Skilled in Microsoft Office Suite, calendar management, and travel coordination.

SKILLS

Activities Planning Small Business Sales Transactions Behavior Modeling Social Integration Schedule Management Profit Enhancement Business Correspondence Customer Needs Assessment EXPERIENCE

GOVERNESS/PERSONAL ASSISTANT, Bethesda, MD

Marie S. Dixon, March 2014-Present

Organized and planned a variety of activities to stimulate physical, mental and emotional growth for the children.Engaged children in age-appropriate exercises, encouraging intellectual and motor skills development.

•

Provided supervision and guidance to ensure safety of children in all situations and maintained a safe, healthy and nurturing environment in the home.

•

• Demonstrated composure and flexibility in stressful situations and regardless of competing priorities.

• Showed excellent organizational abilities when planning activities, preparing meals, and maintaining the house.

• Encouraged intellectual growth through reading stories, playing educational games, and teaching basic concepts.

• Modeled appropriate behaviors to encourage social and emotional development. GENERAL MANAGER, Greenbelt, MD

KFC Taco Bell, September 2001-June 2014

Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.

•

• Built and maintained relationships with vendors and suppliers.

• Implemented and maintained open-door communication system, reaching employees across department lines.

• Monitored store performance and identified opportunities for improvement. Managed company assets by maintaining clean and fully equipped establishments with properly working equipment.

•

• Maintained product and service quality standards by conducting ongoing evaluations and investigating complaints. Analyzed financial data and prepared reports for senior management team and executed sales and operational activities, producing results that met or exceeded business plan.

•

Planned, coordinated and oversaw company events and promotions and utilized customer feedback for improving operations and building brand loyalty.

•

• Utilized data analytics tools to evaluate marketing campaigns effectiveness and ROI. EDUCATION

COMPLETED COURSEWORK TOWARDS HIGH SCHOOL DIPLOMA, College Park, MD University of Maryland University College

Contact this candidate