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Customer Service Delivery Driver

Location:
Hendersonville, TN, 37075
Posted:
April 26, 2024

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Resume:

ANNETTE NABAA

Hendersonville, TN ***** 615-***-**** ad5a16@r.postjobfree.com

Professional Summary

Hardworking and passionate job seeker with strong organizational skills eager to become a part of a growing company. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

To seek and maintain part-time or full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Accomplishments

Published Book Author

Licensed/Ordained Minister

Volunteer working with the inmates at Riverbend Maximum Security Institution- Religious Services serving for over 5 years.

Skills

Customer Service Experience

Understanding of Human Resource

Advanced knowledge of Technology

Administrative knowledge of an effective

leader

Customer Satisfaction

Dependability and Honesty

Strong Working Relationships

Organizational Skills

Communication and Interpersonal Skills

Efficiency and Time Management

Work History

Flower Delivery Driver 12/2022 to 04/2023

Flower Express – Hendersonville, TN

Completed on-time deliveries by choosing best and most efficient routes. Determined quickest and safest routes for delivery by using effective planning and organizational skills.

Successfully avoided time delivery delays by carefully planning best routes. Loaded truck and properly secured items to prevent damage for deliveries. FEMA (Independent Disaster Housing Inspector) 08/2020 to 11/2022 Vanguard Emergency Management – Winchester VA

Assess the condition of a damaged dwelling to real property (structural); complete inventory of all damaged and non-damaged essential personal property due to a national disaster Customer Service provided to Clients receiving services Attentive Listening skills in order to submit a detailed report of findings Computer skills required

Domestic Violence Advocate 07/2019 to 01/2020

Prevent Child Abuse Tennessee – Nashville, TN

Assisted clients in identifying community resources and connecting with appropriate services. Collaborated with other professionals to plan and coordinate care for clients. Documented client progress and activities in accordance with agency policies and procedures. Help establish and create an effective safety plan if needed. Provided emotional support for client

Good listening skills

must have good typing and computer skills

Medical Courier 12/2018 to 05/2019

Med Speed – Nashville, TN

Transport specimens, medicine, any health related items between the continuously expanding points of healthcare including hospitals, lads, pharmacies, clinics, urgent care facilities. Must have a good driving record, reliable and honest Excellent customer Service Skills

Managed delivery route for optimal use of time and fuel. Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions. Obtained signatures for delivery documents and packages. Built professional relationships with customers and business partners to establish trust and credibility.

Communicated with dispatch and customers for accurate delivery information. Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.

Loaded and unloaded packages onto delivery vehicles for proper storage and handling. Followed safety procedures and regulations to protect packages and vehicles. Sorter 10/2017 to 10/2018

Amazon – Nashville, TN

Utilized sorting systems to sort items fast and accurately. Stacked items according to weights, sizes, types, and picking priorities. Followed safety procedures and used protective gear to prevent injury and maintain safe working environment.

Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.

Proper use of machinery (scanners, carts, dollies, hand held computer devices) Program Director 10/1987 to 10/2017

Metropolitan Government/ Public Health Department – Nashville, TN Served in 2 other positions while employed at the MPHD. started in 1984-1996 as a CNT and provided home health services to the elderly in their home doing light homemaking choirs and hands on nursing care. In 1996-2012 I became a Family Support Worker (to a home visiting program to first time moms) Healthy Beginnings Program providing in home services that strengthened and supported these parents by providing resources, educating them regarding child safety, child health, child development, and prevented child abuse and neglect. 2012-2014 (Became supervisor for the Healthy Beginning program) Supervised a staff of 6 workers.

2014-2017 (Became Program Director for the Healthy Beginning Program) Supervised program staff, managing and evaluating performance provide high-quality services to program participants.

Provided ongoing direction and leadership for program operations. Developed and implemented program goals and objectives, establishing specific and measurable outcomes aligned with organization's overall mission. Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.

Provided evidence-based home visiting services to 50 families Conducted interviews/hiring and firing

Record keeping

CNT 01/2004 to 09/2014

Meharry Hubbard Hospital – Nashville, TN

Built positive relationships with parents to involve families in educational process. Prepared

Communicated student progress, academic difficulties, or behavioral concerns to parents, guardians and administration using tact and professionalism to improve student academic performance.

Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls. Maintained patient stability by checking vital signs and weight and recording intake and outtake information.

Facilitated personal hygiene management, feeding and ambulation. Cared for clients with diagnoses such as respiratory failure, diabetes, and other related diseases. Delivered high-quality care to patients in hospital facility. Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction. Documented patient information and care activities in electronic health record. Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

Education

Master of Science: Ministry 07/2012

Temple Baptist Seminary - Chattanooga, TN

Master of Arts: Organizational Leadership 08/2007

Crown College - Saint Bonifacius, MN

Bachelor of Arts: Management & Human Resource 07/2001 Trevecca Nazarene University - Nashville, TN

Associate of Arts: Mortuary Science 06/1991

John A Gupton College - Nashville, TN

No Degree: Certifitation/Nursing Tech 07/1977

Tennessee Technology - Nashville, TN



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