Theresa M. Stabile

Kings Park, NY

ad5a07@r.postjobfree.com

631-***-****

Summary:

•Five+ years of experience in Data Entry and Customer Service.

•Transferred data from patients' charts into digital computer files, database systems, and optical scanners.

•Entering customer and account data from source documents within time limits.

•Managing pharmaceutical shippings by transaction numbers, tracking processes and Collecting data - Exporting and importing to Excel spreadsheets

•Compiling, verifying accuracy and sorting information to prepare source data for computer entry.

•Strong customer service, data input skills, and detail analysis.

•Proficient in MS Word, Excel, Access, Visual Basic and Medical Manager.

Education:

Hunter Business School - Medford, NY

Medical Billing Training

SUNY Albany – Albany, NY

Bachelor of Arts degree in English Literature

Suffolk County Community college – Selden, NY

Associate of Arts in General Studies

Work Experience:

OPTUM dba West Carver Medical a division of Pro Health Care

February 2022 to April 2023

Front Desk Associate/Customer Service Representative

•Transferred 60-80 calls daily to the correct employee

•Exceptional customer service and administrative support

•Scheduled appointments and resolved inquiries

•Inputted personal demographics, insurance, medical and financial data into computer

•Collected co-payments, verified coverage, adhered to privacy regulations

•Prioritized, multi tasked, used excellent communication skills

•Exceptional care given to patient's experience in doctor's office

Health Star Dental Manufacturing, Inc. - Huntington, NY

July 2021 to September 2021- (Seasonal Temp)

Dental Administrative Assistant

•Gave administrative support to ensure a smooth operation of the dental office by answering phone calls and customer inquiries

•Managed customer records

•Handled accounting work of the office such as invoicing, managing accounts receivables, and deductables

•Ensured accuracy and details with financial transactions,

•Organized and compiled dental products for delivery

•Strong organizational skills

Northwell Health Huntington Hospital - Huntington, NY Dec 2019 to April 2021

Data Entry

•In Medical Records I prepped, scanned and indexed the charts for Inpatients and the Ambulatory Surgery Unit.

•Transferred data from patients' charts into digital computer files, database systems, and optical scanners.

•Entering customer and account data from source documents within time limits.

•Compiling, verifying accuracy and sorting information to prepare source data for computer entry.

•Collecting data - Exporting and importing to Excel spreadsheets.

Akron Generics, LLC - Hauppauge, NY Nov 2018 to Feb 2019

Customer Compliance Manager

•Responsible for ensuring compliance with state and federal regulations regarding storage, labeling, and manufacturing requirements in the distribution of generic pharmaceutical drugs.

•Managing pharmaceutical shippings by transaction numbers, tracking processes and Collecting data - Exporting and importing to Excel spreadsheets.

United Health Care - Islandia, NY Jun 2018 to Aug 2018

Customer Service Representative

•Assisted patience in securing transportation to doctor's appointments, hospital and dialysis appointments and drug stores for medication purchases while insuring that the transportation being provided was covered by their Florida, Mississippi or Virginia Medicare coverage.

•Collecting data - Exporting and importing to Excel spreadsheets.

•Entering customer and account data from source documents within time limits.

Suffolk OTB Corp - Islandia, NY Feb 2017 to May 2017

Gaming Floor Attendant

•Process jackpot payouts using departmental and state procedures.

•Make change for guests using cash bank.

•Answer guest questions and resolve their complaints.

•Perform minor repairs or adjustments to machines.

•Resolve problems such as bill jams, machine tilts, reboots, and contact Bally or IGT technician or machine vendor for assistance as needed.

•Record exact details of malfunction in machines needing repair on vendor meal book.

•Utilize 2 way radio system to communicate with associates, vendors, and management team.

UnitedHealth Group - Farmingdale, NY Jul 2016 to Aug 2016

Nationally Certified Pharmacy Technician

•Assist in keeping clients on track with their healthcare goals by contacting doctors to verify continuation of treatment plans.

•Answering incoming calls to assist clients about their treatments and reordering of supplies.

•High level of Customer Service in promoting productivity by retrieving blood test results from labs, scanning them, attaching results to patient's records and e-mailing results to doctor's offices Lead.

Omnicare of Plainview - Plainview, NY Dec 2015 to Apr 2016

Pharmacy Technician Picking Supervisor

•Accomplishing the task of picking and filling of medications in the preparation and delivery dispensing process.

•Coordinate task with p/t employees in labeling medications.

•Process back orders, stock shelves and watch inventory control.

•Follow requirements in all special dispensing situations.

Cottage Pharmacy and Surgical Supply - Woodbury, NY Feb 2015 to Oct 2015

Nationally Certified Pharmacy Technician

•Customer Service at register with sales of prescriptions and store products.

•Obtaining customer demographics, insurance and prescription information for entry into computer.

•Retrieval of medications to fill prescriptions for pharmacist's approval.

•Checking inventory control with new arrivals of products and re-shelving of all products as well as preparation of deliveries.

•Handling of administrative tasks, and carried out special projects as needed by pharmacist.

•Maintained neat and orderly appearance of pharmacy.

Hampton Home Care - Ronkonkoma, NY Aug 2014 to Sep 2014

Verification Clerk

•Interfaced with insurance companies for coverage of provider's durable medical equipment and installation.

•Ascertained demographic information and financial data from clients seeking medical equipment from provider.

Gurwin Jewish Rehabilitation and Nursing Center - Commack, NY Dec 2013 to Aug 2014

Nursing Administrative Assistant

•Set up classrooms with materials needed for nursing employee's instruction.

•Gathered and updated material for Inservice classes.

•Recorded attendance at classes and any updates to employee's status in their files.

•Updated online patient's progress since admittance regarding ulcer conditions monthly.

•Greeted visiting nursing students for training and maintained general office duties.

Doctor's Office of Steven L. Goldman, M.D. F.C.C.P. P.C - Huntington, NY Jun 2013 to Sep 2013

Front Desk Receptionist

•Greeted patients coming into office for an appointment.

•Set up examination room for patient exams and review of test results.

•Obtained demographic information from new patients and prepared a file.

•Accepted payments for each visit.

•Scheduled appointments and confirmed next day's appointments by phone.

•Filed charts and pulled charts for next day's appointments.

•Retrieved faxes for doctor, and sent faxes to other doctors regarding medical records needed.

•Shredded documents, answered phone calls, and handled other general office duties.

Wal-Mart - Riverhead, NY Feb 2012 to May 2012

Nationally Certified Pharmacy Technician

•Customer Service at register with sales of prescriptions and store products.

•Obtaining customer information and prescriptions for entry in computer.

•Retrieval of medications to fill prescriptions for pharmacist's approval.

•Checking inventory control with new deliveries of products and re-shelving of all products as well as preparation of deliveries.

•Handling of administrative tasks and carried out special projects as needed by pharmacist.

Contact this candidate