Data Migration Salesforce Developer

SAMUEL AMBASSA

SALESFORCE ADMIN TRAILHEAD RANGER

DALLAS, TEXAS 978-***-**** *************@*****.*** SUMMARY

Over all three+ years of IT experience in Software Development and experience on Salesforce Developer & Administration with domain experience including analysis, requirement gathering, design, developer, enhancements, testing, deployment, and main standalone object- oriented enterprise applications. I am a 2X certified and experienced in various successful implementations involving large scale configuration, customization, and Data migration projects. I have a good knowledge of Salesforce setup menu, configuration, Custom Application development, Lightning, Administration, data Migration and deployment of applications to Force.com platform. Moreover, I am a detail-oriented energetic team player, motivated with Multi-Tasking Capabilities, problem solver, and hands-on leader with exceptional presentation and Client/Customer relation skills dynamic team environment.

SKILLS SUMMARY

• Apex coding for the implementation of complex business logic within Governor Limits.

• building Custom Applications that includes Administration, configuration, Implementing and Support experience with Salesforce.com platform.

• Proficiency in administrative tasks like Creating Roles, Profiles, Users, Page Layouts, Workflow Alerts, Actions, Reports and Approval Processes.

• Custom Settings and Custom Labels.

• Querying salesforce.com database using SOQL & SOSL queries using Force.com.

• Designed junction objects and implemented various advanced fields like Pick list, Custom Formula Fields, Field Dependencies, Validation Rules, Workflows, Sharing rules and Approval Processes for automated alerts, field updates, and Email generation according to application requirements.

• Implemented Security and Sharing rules at object, field, and record level for different users at different levels of organization. Also created various profiles and configured the permissions based on the organizational hierarchy.

• Data Migration using Import Wizard and other tools like Apex Data Loader.

Salesforce deployment methodologies including change sets.

• Sales cloud and Service Cloud.

• Lightning Experience Development: Salesforce Lightning Design System and Lightning Components, Aura Framework, JavaScript Controllers, Server-side Controllers.

• Salesforce.com configuration: Apex Language, User management, License Management, Data migration, Lightning Experience, Service cloud management, case management, Account and Contact management.

• Programming languages: C, C++, Java, SQL, Apex.

• Web Technologies: HTML, JavaScript, SOAP, WSDL

• Operating Systems: Linux ( RHEL 7,8,9), Windows platform

• Project Life-Cycle Management Tools: Jira, ServiceNow, Windchill, Data loader, workbench, Copado, Github.

• IDE Tools : Eclipse, Force.com Eclipse IDE plug-in, Force.com Page 2

Salesforce Administrator/Production Support Engineer March 2021 to current Mzock Consulting LLC: Consultant at Arrow

Dallas – Texas

• Configured product and pricing setup using CPQ/Product consoles which include pricing and asset pricing, worked on the formalization of CPQ for rules and pricing, which allows sales to deliver quotes quickly.

• Implemented Cisco CTI functionality on service cloud for all APAC and AMER Region.

• Configured dialer features and call routing features for CTI.

• Configured country codes to route all APAC and AMER Region calls to the softphone dialer.

• Developed complex SOQL queries to perform data retrieval, filtering, and aggregation operations across multiple related Salesforce objects, supporting various business requirements and use cases.

• Interacting with Clients, Onsite coordinator, Architect and Team members to analyze the gathered requirements, planned and prioritized the design and implementation of Functionality.

• Configured product and pricing setup using CPQ/Product consoles which include pricing and asset pricing, worked on the formalization of CPQ for rules and pricing, which allows sales to deliver quotes quickly.

• Worked on different business applications to meet business requirements.

• Requirement gathering and create approaches to implement the same.

• Responsible for End-to-end application Development and Support.

• Responsible for debugging issues and providing permanent fixes.

• Performed the role of Salesforce Lead and Administrator in the organization.

• Established Securities at Application object and field levels.

• Creating Workflow Rules, Permission Sets, Profiles, Validation Rules. Fields (Formula fields), Record types, Page layouts for Opportunity and OpportunityLineItems.

• Working on Data loader for Mass import and export of data to/from Sales force.

• Creating Validations depending on business requirements.

• Maintain and develop the Custom objects, Custom fields, Custom tabs, and validation rules and relationships.

• Established Securities at Application object and field levels.

• Involved in Creating Users, Roles, Profiles, and Page Layouts in creating Salesforce.com administration.

• Deployed the components to production using change sets, other deployment tools.

• Provides support for the application for the new business requirements.

• Involved in Data loading activities.

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System Administrator Jan 2018- Feb 2021

Orange Cam: France Telecom

Paris France

Address challenges related to all aspects of storage, network, hardware, and Linux software management, including analysis, design, development, testing, implementation, operation, management, security, documentation, user support, and maintenance of existing and future infrastructure, as well as web site design and update. As well as providing professional services so that the NGTOC achieves their program goals in the functional areas of System Administration Services, non-personal Database Administration Services, Telecommunications and Networking Administration Services, and Web Server and Content Administration Services.

Deploy multiple computes an Oracle infrastructure platform

Providing UNIX system administration support for multiple systems.

Installs, configures and supports Apache on Linux production servers.

Responsible for creating and managing user accounts, resetting root password, security, rights, disk space and process monitoring in CentOS 6/7, RHEL 6/7 and Unix Solaris 10/11.

Configured and managed secured environments using SSL and digital certificates.

Configured load balancer in oracle cloud integrated secured communication end to end.

Install and configured Apache and tomcat.

Strong experience in working with virtual and physical LINUX hosts and involved in daily administrative activities such as Create, modify, and remove user accounts.

Resolved issues related to login, responsible for maintaining a privileged user level of access and providing file permissions to specific users through ACL.

Support senior management level staff in determining system requirements and capabilities, as well as appropriate hardware and software configurations.

Hands-on experience with assemble hardware configuration.

Performance, and adding machines to domains.

Manage system services or software to start, stop, restart and enable as needed.

Coordinated with team members to ensure server reliability and prevent unexpected downtime.

Daily working on tickets resolutions.

Proving Level 1 support to users.

EDUCATION

University of Douala

Bachelor’s degree in computer information system 06/2015 Certification

• Salesforce Certified Administrator

• Salesforce Advanced Administrator

• Linux professional certified (LPIC)

• AWS Solutions Architect Associate

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• Python certified associate (PCAP 31-02)

• SCRUM (PSM)

• CompTIA, Security +, A+

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