Scrum Master Program Management

Vishvesh Avashia

Project / Program Management

+1-319-***-**** Atlanta, GA ********.*******@*****.***

●Senior Project / Program Manager with 20+ years of experience in managing large scale, multi-million dollar IT projects and programs

●Certified Scrum Master

Summary

●20+ years of IT experience, 8 years in united states

●18 years of IT project / program management experience:

Managed turnkey program implementations in EdTech, Utilities, Consumer Internet and media, FinTech domains with portfolio size of $25 Million.

Largest project managed - $20 Million with 100 team members

Managed C-Level business stakeholders

Led geo-distributed cross-functional teams with external stakeholders and vendor teams

Projects delivered:

■EdTech:

●Commonwealth Charter Academy - Learning Management System (LMS) enhancement, mobile companion app for parents

●ACT - Statistical Item Management Platform, Content Management System, Workforce Skills Exchange, ACT tutor search and booking platform

●Savvas Learning (formerly Pearson) - mobile based K-12 classroom app, Maintenance of legacy learning management platform

■Utilities:

●Development of a data analytics platform providing 360 degree views of utility business.

■Consumer Internet:

●Graspr - Instructional video based social network

●Spotlikes - hyper-local social recommendation search engine

■Media

●Broadcast Monitoring - Solution to monitor broadcast to track reach and identify revenue leakages for production houses and studios.

■FinTech

●MySpringy - Stock research platform using generative AI capabilities

●Experienced in requirements elicitation and management. Architecture and solutioning experience in data, web and mobile

●Extensive experience of the entire project life cycle including RFPs, proposals, requirements, design, development, deployment as well as support and maintenance.

●Proposed,built and managed a product incubator for ACT - a fixed spend model to build MVPs for new products to test product-market fit.

●Experienced in setting up offshore units

●Experience in setting up project management processes and framework

●Experience in setting up pre-sales processes.

●Scrum Master and scaled agile experience.

Technical Skills

●Project Management Tools: MS Project, Jira, Confluence, MS office

●Agile Methodologies: Waterfall, Agile, Scaled Agile

●Reporting Tool: Apache Superset, Tableau

●Programming Languages: SQL, R, React

●Cloud Platforms: Azure, AWS

●Version Control Tool: Git, Bitbucket, Concurrent Versions System (CVS), Visual Source Safe

Major Projects

Big Analytixs, Atlanta, GA Feb 2021 - Present

Platform development and Professional Services

●Description: Leading provider of data and analytics solutions. Unified data analytics platform being used in utilities and FinTech.

●Technologies: Apache Spark, Apache HDFS, Apache Hive, PrestoDB, Tableau, PowerBI, R, SQL, React, MySQL, Microsoft Azure.

●Responsibilities:

Established and managed product development and professional services teams, totaling 9 members. Defined professional services methodology, establishing processes, toolsets, and KPIs.

Drove Unified Data & Analytics platform development from conception to launch, built offshore development center slashing development costs by 50% and expediting product launches by 30%.

Orchestrated client customization and implementation efforts, ensuring timely, within-budget, and high-quality deliveries.

Nurtured executive relationships for multi-million dollar engagements, ensuring client satisfaction.

Spearheaded the development of 'Sprngy,' a core data lifecycle management platform, integrating Generative AI capabilities. Using Sprngy, built myspringy.com, a stock research platform using generative AI.

LearningMate, Iowa City, IA Apr 2016 - Jan 2021

Platform development and Professional Services

Commonwealth Charter Academy - Platform Enhancement and mobile app development

●Description: Charter School in Pennsylvania, USA, serving 20,000+ users with a web-based learning platform. Undertook platform enhancements and mobile app development.

●Technologies: React, .net, SQL Server, reactnative, AWS

●Responsibilities:

Led a geographically dispersed team of 100+ professionals, including hiring the US team members. This program management was a $20 Mil annual revenue initiative.

Facilitated requirements workshops, shaping product feature roadmap across multiple work streams in collaboration with client stakeholders.

Managed the end-to-end process of mobile app development for iOS and Android.

Implemented scaled agile processes to streamline product roadmap execution.

Tracked projects progress by facilitating Agile/Scrum meetings through: Backlog Refinement meeting, Sprint Planning meeting, and Sprint Retrospective meeting.

Participated in RFP processes to secure additional projects.

Oversaw scrum team planning to ensure alignment with roadmap and stakeholder expectations.

Defined support SOPs and SLA metrics, establishing a support team following a follow-the-sun model.

Data Platform and Product Incubator for ACT

●Description: Leader in high-stakes assessment for college admissions. Spearheaded a fixed-spend product incubator and developed a data platform for the psychometrics team.

●Technologies: Oracle, Angular,Java, MySQL, PrestoDB, AWS

●Responsibilities:

Formulated scaled agile product development processes for a cross-functional team of 30+ team members.

Acted as the primary liaison with clients, doubling as Product Owner and Scrum Master.

Managed the development and launch of the data platform and 2 new products and the maintenance of an existing workforce learning skills exchange product as part of the product incubator.

Conducted regular reviews with stakeholders and executives.

LearningMate, Mumbai, India Dec 2013 - Mar 2016

Platform development and Professional Services

Mobile Learning Platform for Savvas Learning

●Description: Leading education publisher in the US. Led the development of a mobile-based instructional learning product for K-12 classrooms.

●Technologies: Javascript, MySQL, AWS

●Responsibilities:

Directed a cross-functional team of 40+ members to deliver a high-performance mobile learning platform.

Implemented agile development framework and processes.

Tracked projects progress by facilitating Agile/Scrum meetings through: Backlog Refinement meeting, Sprint Planning meeting, and Sprint Retrospective meeting

Managed risks, issues, progress and cost

Managed client relationships and successfully delivered on-time, on-quality, and on-budget.

Led RFP submissions to the client and secured multi-million dollar contracts.

Received the 'Best Project Delivery' award within the organization.

One year project turned into multi-year engagement due to superior delivery.

V2Solutions, Mumbai, India Oct 2007 - Dec 2013

Sr Manager, Outsourced Product Development

●Description: Managed a group of products for our US based clients in Consumer Internet and Media domains with total revenue of $2 Million+ with a team of 60+ professionals in open source technologies. Helped clients evolve product roadmap and delivered products as per Go-To-Market strategies.

●Technologies: LAMP stack, Ruby on Rails, AWS

●Responsibilities:

Managed a team of 60+ professionals including managers, architects, developers and QA. Delivery owner for my projects ensuring on time, on process and on quality delivery. Was 2nd point of escalation after the project manager.

Trained project managers on various aspects of project management including scheduling and tracking using Microsoft Project plan, project planning, risk management, status reporting, defect tracking, configuration management and project execution metrics.

Helped evolve V2’s customized agile development methodology and was responsible for institutionalizing within my group.

Represented delivery during ISO certification external audit.

Mastek Ltd, Mumbai, India Oct 2004 - Jun 2007

Project Manager

●Description: Mastek Ltd is a Top 20 Indian IT solutions provider with services including Enterprise application services, enterprise mobility services, BI/DW services and QA services. It has a product portfolio serving non-life insurance (P&C) companies and e-governance. It has employee strength of over 3200 people and serves UK, US, Canada and India markets.

I was working as the project lead for one of the sub-systems of the offshore team for NHS SPINE project. This was subcontracted by British Telecom (BT) to Mastek. The team comprised about 100+ people working on several sub-systems for National Health Services (NHS), UK. I was handling a team of about 30 people. My sub-system catered to developing administrative features for various end-user organizations of the SPINE system. The SDLC model used was waterfall. The project was primarily using Java and Oracle.

●Technologies: Java, Oracle

●Responsibilities:

Project planning, Scheduling and tracking

Risk analysis and Management

Configuration management. Introduced Configuration management and CVS tool to entire team of 100+ people.

Weekly status reporting

Process adherence as per CMM 5 Framework.

Lionbridge Technologies, Mumbai, India June 2004 - Oct 2007

Project Manager

Worked in the offshore development center setup by Lionbridge Technologies for Pearson Digital Learning, Inc. Pearson Digital Learning (PDL) is a part of Pearson Group. PDL maintains and publishes education content for the K-12 student market in the US. I was handling a team of about 18 team members to maintain a legacy Learning Management system called ‘NovaNET’. The project involved enhancing the learning management system. NovaNET is a legacy learning management system made using proprietary programming language. The project scope involved enhancing the system to provide better assessment administration capabilities while also fixing legacy bugs present in the system. The SDLC model used was waterfall.

●Responsibilities:

Project Planning, scheduling and tracking

Client communication

Business understanding and functional consultancy to the team

Risk, quality and Configuration management

Onsite knowledge transition and delivery management

Was a part of the core group for evolving organization-wide CMM Level 5 processes. As a project manager, faced an internal audit every quarter.

Rave Technologies, Mumbai, India June 2000 - June 2002

Business Analyst / Project Lead

Requirement analysis and management for a UK based client in the Insurance brokerage space. PremierPlus is an online auto insurance policy administering application to facilitate insurance brokers to do risk capture, general online quotes and print insurance policy copies for their customers. This was a project done for ‘New Millennium Technologies (NMT)’ based in the UK. The project involved updating the risk capture process, providing better book-keeping to the brokers etc. The SDLC model used was waterfall. I was onsite for 6 months understanding the client's business and creating requirement specifications.

Education

●Bachelor of Engineering (Mechanical Engineering)

●Master of Business Administration (Information Technology)

Technical Certificates

●Certified Scrum Master

●Azure Fundamentals Certification

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