Arlene Estrella
Newark, NJ ****4
Cell: 201-***-****
***********@*****.***
Professional Experience
Essex County Board of Taxation 2016- present Newark,nj ADMINISTRATIVE ASSISTANT / PURCHASING LIAISON / CUSTOMER SERVICE
• Data Entry of all Property Information of Statistical reports, financial statements, bank deposit, appeals, judgments and daily correspondence to 22 Municipalities, County, state, Attorney and Petitioners
• Data Entry of Deeds received from Essex County Registers Office for Each Municipality
• Scheduling of Tax Appeal hearings with Commissioners, Municipality Assessors, Towns Attorney and Taxpayers
• Supervised, trained and scheduled new employees on procedures and Policies, operating computer programs and document, files and forms
• Prepared correspondence and charts utilizing MS Work and Excel
• Timely Documentation and publishing of Tax Board Meeting minutes
• Responsible for scheduling training classes, Seminars, Conference For Commissioners, Administrator and staff
• Work closely with the Tax Administrator with yearly budget proposal and reports
• Process requisitions and purchase order for office supplies, expenses for monthly services and contract with vendors
• Maintained spare parts inventory and repair on office equipment
• In charge Handling COMMISSIONERS PAYROLL
• Answer all Phone Calls in a polite and professional manner, take and relay messages
• Greet and welcome Taxpayer and make them feel welcome
• Assistant the Chief Staff and Administrator with matters they need when they not in the office
• Process all state tax Court judgment by towns and years
• Ensure that Office and stores Room is kept clean and orderly manner
• State of New Jersey Notary
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SUTHERLAND GLOBOL SERVICE, 2015-2016 Clifton, NJ
A/R SPECIALIST, HOSPITAL COLLECTIONS
• Reviewed claims registers and worked charge edits on daily basis, generated statements in IDX enter charges which consist of CPT codes, ICD-9 codes and modifiers
• Post payments and worked edit rejections and collections
• Set up payment plans, print and process secondary payers claims and prepare for mailing in a timely manner
• Process and follow up work compensations, no fault according to the fee schedule Medicare and Medicaid claims
• Rum and maintained account receivable reports
• Analyze insurance contract summary to verify accurate payments
• Utilize EOB Manager to pull primary EOB
• Review unbilled reports monthly and verify outstanding claims that should be billed to the insurance and respond to all correspondence carriers MEADOWLAND HOSPITAL, 2013-2014 Secaucus, NJ
FINANCE DEPARTMENT
• Download explanation of benefits insurance, (NAVINET)
• Sent statements
• Sent warning letter and pre-collection letter for delinquent patient in our system
• Sent Appeal Letter for unpaid claims in our system, medical legal with operative report
• Worker with fee schedule and a sure that insurance paid according
• Billing & Coding
• Answered phone calls, resolve insurance open claims
• Rum and maintained account receivable report
Dr. DE LA CRUZ MEDICAL CENTER, 2012-2013 Newark, NJ MEDICAL ASSISTANT
• Prepared examination room
• Obtained vital signs
• Filed patient’s Charts
• Assisted the doctor in medical procedures
• Phlebotomy
• Scheduled appointments and answered phone calls
• Billing & Coding (Worked with IC9 Book to obtain code) Continue
DUTY FREE STORE NWK- AIRT PORT, 2010-2012 Newark, NJ SUPERVISOR c2 STORE
• Prepared routine administrative paperwork
• Interpreted safety rules, procedural manuals and maintenance instructions
• Detected problems and report Information to appropriate personnel
• Performed all data entry duties into operational Systems
• Recorded all maintenance and Procedures on a weekly basis
• Sorted, counted and verified all inventory numbers
• Received, tracked and distributed supplies/equipment
• Handled all postal regulations and postage cost information/referent source PNC TECHNOLOGIES INC, 2007-2009 Parsippany, NJ
SHIPPING CLERK
• Prepared routine administrative paperwork
• Prepared shipments for postal or commercial conveyance
• Checked items to be shipped against work orders to ascertain that quantities
• Assured destination and routing are correct
• Inventory Control
• Delivered items to requisitioning departments
• Dealt with customer’s concerns and complaints
• Handled all cash credit card payments
SKILLS: MICROSOFT OFFICE, WORK EXCEL, NAVINET, CARE VUE, E- CLINICAL, GAFFEY CPR TRAINED.
QUALIFICATIOS & EDUCATION
• BILINGUAL ENGLISH /SPANIGH WITH THE ABILITY TO TRANSLATE
• THOROUGH KNOWLEDGE OF MICROSOFT AND THE OPERATION OF WINDOWS BASE SOFTWARE
• CERTIFIED DUFRY +1 SALES PROFESSINAL
• CERTIFIED OF MEDICAL TERMINOLOGY -DIPLOMA-
• MEMBER OF ASSOCIATIONS WITH AUTHORITIES ELIGIBLE TO USE (NJSTART)
• PURCHASE AGENT OF ESSEX COUNTY BOARD OF TAXATION
• NEW JERSEY ETHICS COMMISSION TRAINED
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• CERTIFICATE OF NEW JERSEY PUBLIC NOTARY AND SERVICE FOR REMOTE AND ELECTRONIC NOTARIZATION
• SPECIAL STATE OFFICER
• PROPERTY TAX ADMINISTRATION, PART 1
RUTGERS UNIVERSITY OF NEW JERSEY 05/2017 New Brunswick, NJ
• Property tax Administration, Part 1
The Canning Group, LLC 04/2018 Newark, nj
• Customer Service for Municipal Officials
Drake College of Business GRADUATED: 04/2012 Elizabeth, NJ
• MEDICAL OFFICE MANAGER
• MEDICAL TECHNOLOGY
• CLINICAL MEDICAL ASSISTING
• ELECTROCARDIOGRAPHY
• COMPUTER KEYBOARDDING
• MEDICAL BILLING AND CODING
• PHLEBOTOMY