LISA J. SMITH-WILLIAMS/***************@*****.***
EXECUTIVE LEGAL ADMINISTRATIVE ASSISTANT
PERSONAL PROFILE:
Office Professional naturally gifted at managing executive legal administrative tasks. Proven exceptional customer service. Exemplary communication skills both written and verbal. Superb interpersonal and elevated social skills with extensive experience in the following:
KNOWLEDGE AND SKILLS :
Intake/Event Coordination
Workers Compensation
Supervision & Management
Calendar Management MS Word, Outlook, Prolaw, Merus, NetDocs
Advanced Typing/Transcribing skills
Legal Administration
PROFESSIONAL EXPERIENCE:
Law Office of Robert Wood, Esq. January 2022-August 2023
Receptionist/Legal Assistant
Manage front office reception
Provide procedural information regarding workers compensation
Analyze situations accurately and adopt an effective course of action
Compose effective correspondence independently
Oversee and review calendar events for accuracy and upcoming deadlines
Coordinate and schedule intake consultations, depositions, med-legal evaluations and hearings
Direct all incoming calls
E-file and serve legal documents
Robert Half Temporary Agency Legal Inc. March 2020- July 2021
Temporary Legal Assistant Placement
Draft responses to discovery pleadings and other legal correspondence
Serve subpoenas and medical records
Assist with preliminary legal research on civil matters
Coordinate depositions and legal hearings
Bremer Whyte Brown & O’Meara, LLP August 2019 – March 2020
Legal Assistant
E-file and serve legal documents with Superior Courts
Schedule, calendar case management court calls depositions, hearings, and mediations
Open and close cases
Subpoena records to attain necessary medical documentation
IHSS
Personal Assistant/Part Time January 2016- Current
Aid in handling administrative tasks; Organize and help with household responsibilities
Provide overall support with home health process.
Transportation to routine doctor appointments
Bradford & Barthel, LLP April 2015- December 2018
Legal Assistant
Assist and provide a wide range of legal support to defense attorneys
Transcribe heavy dictation
E -file documents with Workers Compensation Appeals Board
Coordinate calendar management including depositions, hearings, arbitrations and
Med-Legal appointments
Mullen & Filippi, LLP April 2007-April 2015
Scheduling Coordinator/Legal Assistant
Managed attorney calendars and coordinated legal proceedings
Prepared, transcribe and process time sensitive legal documents and reports
Served as Client liaison regarding case and file management for defense Workers
Compensation attorneys averaging 100-120 cases each
Formulated exceptional client relationships through written and verbal communications
JT2 Integrated Resources November 2004 – October 2006
Return to Work Assistant
Co-lead strategic meetings with City of Oakland officials regarding logistics of claims
Handled Workers Compensation claims as the First Point of Contact
Tracked, analyzed and problem solved return to work projects
Advised injured workers on claim information and processes
Merritt College March 2003 – June 2004
Facilities Coordinator
Broadened the marketing and promotion strategy to reach new client contracts
Generated and cultivated ongoing client relationships
Processed check requisitions and purchase orders
Arranged and coordinated special social and athletic events
Service Employees International Union January 1993 – November 1999
Administrative Professional
Provided office management and operational support internationally
Trained and directed other support staff
Coordinated travel and conferences for Executive staff
CERTIFICATIONS & COURSEWORK:
9/2013- 10/2014 Human Resources, Supervision, Management & - Laney College
9/2005- 12/2006 Paralegal Studies - Merritt College
9/1994 –12/1995 Labor Law Organizing Institute – Laney College
ACCOLADES:
Elected Chief Justice/Co Chief Justice- Associated Students of Merritt College 2002- 2006
Elected President of Service International Staff Union 1997-1999