Graphic Designer Ux

Tom Hock

www.tomhock.com ***.*****@*****.*** 608-***-****

Technical skills.

UX Tools:

•Figma

•Sketch

Adobe Creative Cloud:

• XD

• Photoshop

• Illustrator

• lnDesign

Paper: Pencil & Sketchbook

Code: html & CSS

Experience.

Freelance + Contract Roles: 2008-2022

Ascendum (ad agency) • contract

User Experience Designer

6/2021 - 7/2022

Blue Ash, OH · Remote

Client: Elevance Health/Anthem, Blue Cross & Blue Shield.

• User research, low- and high-fidelity wireframes, design mock-ups and prototyping

• Designed contact center internal and external management, reporting and analytics software

• Worked directly with Elevance Health/Anthem, Blue Cross & Blue Shield and the development (India) team

• Used user feedback to drive my designs

• Worked with Anthem and the Ascendum Solutions UX design team

Indigo Slate (ad agency) • contract

User Experience Designer

10/2020 - 5/2021

Bellevue WA · Remote

Client: Microsoft

• Designed a new internal Microsoft Azure Cloud computing application intended for reviewing product status data and analytics for the Microsoft Azure Team

• User research, low- and high-fidelity wireframes, design mock-ups and prototyping

• Used user feedback to drive my designs

• Working cross-team and synchronized feedback and input from the Indigo Slate and Microsoft Azure teams

Client: T-Mobile

• Worked directly with the T-Mobile virtual retail team

• Designed desktop to mobile customer-facing forms

• Internal software updates

• Used user feedback to drive my designs

• Worked cross-team and synchronized feedback and input from the T-Mobile team

Avanti Markets • contract

Visual (UI) Designer

6/2020 - 8/2020

Renton WA

• Created low- and high-fidelity wireframe and design mock-ups for updated responsive website

• Kiosk banner ads

• Created a static eBook - from template to final launch

• Revised Avanti Markets branding

Test Innovators • contract

User Experience Designer

1/2020 - 4/2020

Seattle WA · Remote

• Created low- and high-fidelity wireframes & design mock-ups for new website portal pages

Amazon • contract

User Experience Designer

5/2019 - 8/2019

Seattle WA

• Designed new features within Amazon's internal audit trail and tracking data software for the Social Responsibility team

• Used user feedback to drive my designs

• Designed low and high-res wireframes & design mock-ups

• Worked cross-team and synthesized feedback and input

• I created red-lines and sent them to the development team to build and implement my new designs

Foundation of Health Care Quality

User Experience & Interface Designer • freelance

3/2018 - 8/2019

Seattle WA · Remote

• Redesigned the main foundation and all four of their program websites

• Research and usability testing on all five previous sites with members of each program

• Reorganized the informational architecture

• Created low- and high-fidelity wireframe mock-ups for the five redesigned websites and the web portal for the Surgical Care And Outcomes Assessment Program (SCOAP)

• Worked with the development team at UpTop agency to develop out my designs

Non-Contract Roles:

Sutherland

User Experience & Interface Designer

Sep 2022 - Present

Pittsford, NY · Remote

• Updating the Sutherland Connect contact center internal and external management and reporting software

• User research, user flows, low- and high-fidelity wireframes, design mock-ups and prototyping

• Updating the Sutherland Connect design system

Talyst

Graphic / User Experience / Interface Designer & Marketing Coordinator

7/2015 - 2/2018

Kirkland WA

• Redesigned UX/UI of Talyst 25 page website, included research, redesigned the information

architecture, design mock-ups, and usability testing

• Redesigned UX/UI of the InSite System 2.4 software, included first-class navigation implementing accessibility features, and re-branding

• Designed UX/UI of the Talyst preliminary out-patient-kiosk, included wireframes and design mock-ups

- Graphic Designer -

• Updated the identity of Talyst llc.

• Recreated the Talyst marketing branding guide

• The visual design for landing pages, email blasts & banner ads

• Updated the Long-Term Care market print materials: spec-sheets, brochures & product logos

• Created a number of product ad campaigns

• Trade show print materials, banners, and digital display graphics

• Worked with outside vendors and printing facilities

• Revised/Edited technical product spec documents

- Marketing Coordinator -

Logistical support for sales and marketing teams including fulfillment of sales team collateral requests and trade show and event support.

Matrix Fitness Systems

Graphic Designer I

12/2005 - 10/2008

Cottage Grove WI

• Designed marketing materials from concept to full completion for the marketing and the product departments

• Designed advertising campaign for the Matrix Fitness // T7xe - Treadmill. Saved the marketing dept. $9,000 in doing the campaign in-house.

• Updated Matrix logo

• Designed advertisement brochures

• Trade show display graphics - pull up banners and trade-show office panels

• Created new & updated product packaging

• Attended press checks

Trek Bicycle Corp

Package Production Artist

4/2005 - 11/2005

Waterloo WI

• Designed after-market product packaging and labels for the Trek brands

• Responsible for flowing type into various layouts, in multiple languages and ensuring accuracy within each product packaging layout

• Product illustrations

• Partnered with overseas printing and packaging facilities

Healy Awards Incorporated

Production Artist

8/2000 - 8/2003

Menomonee Falls WI

• Designed, typeset and illustrated every product manufactured

Education.

School of Visual Concepts (SVC), Seattle WA

Certificate - User Experience: 1/2017-3/2018

Waukesha Co Technical College, Pewaukee WI

Certificate - Web Design: 1/2010-5/2013

Gateway Technical College, Elkhorn WI

A.S. - Design Communications

Contact this candidate