Support Worker Personal Care
Resume:
BLESSING
SAMSON
CONTACT
LEAD MILL POINT, Sheffield, S1 4SD
United Kingdom
********************@*****.***
S K I L LS
Demonstrated in-depth understanding of
all HSE and safeguarding legislation.
•
Cared for patients in rehabilitation
centres, performing daily physical
treatments and therapy.
•
Cared for women and children escaping
domestic violence, assisting with routine
management for infants and accessing
services.
•
Reduced incidents through clear
communication and rigorous behaviour
management practices.
•
Safely transported clients to necessary
medical appointments.
•
Provided specialist care services,
including tube feeding and continence
management.
•
Cared for patients with physical
disabilities, providing high-quality
support.
•
P R O F E SSIONAL S UMMARY
SKIL LS Excellent communication Engaging leadership style Practical decision making Activity planning and management Personal care support Excellent verbal and written communication Team management Challenging behaviour management Person-centred care Developed social scripts to improve clients' ability to verbalise basic needs and commands. Communicated change in routines with clients, preventing distress and anxiety. Collected feedback from clients through active listening to inform person-centred care approach. Implemented end-of-life care plans in consultation with families and healthcare professionals, ensuring regular feedback with family. Operated mobility aids to promote client comfort, including bed hoists, toileting and dressing slings. Provided 1:1 respite care to clients with complex needs through planned outings to local parks and events. PROFE SS I ONALSUMMA RY Committed professional with fantastic rapport- building skills promotes inclusion and non judgement. Relates to clients empathetically while demonstrating emotional intelligence. Active listener cooperating seamlessly with team of multidisciplinary professionals. Highly focussed employee with 3 years of experience in healthcare sector. Proven record of managing workloads and meeting deadlines. Adaptable and motivated to succeed and contribute to company success. Compassionate and committed to empowering service users to improve mental and emotional wellbeing. Planned and delivered impactful sessions targeted to specific client needs. Proven strengths in emotional intelligence, recordkeeping and crisis intervention.
E X P E R I E N C E
TIDI HEALTHCARE LIMITED SHEFFIELD, United Kingdom SENIOR SUPPORT WORKER
WOOD HILL HOUSE PORT LAND UK SHEFFILED, United Kingdom SUPPORT WORKER
MAYFAIR HOTEL
KITCHEN ASSISTANT
● May 2021 - Current
• Communicated change in routines with clients, preventing distress and anxiety.
• Administered and recorded complex medication routines and peg feeding. Operated mobility aids to promote client comfort, including bed hoists, toileting and dressing slings.
•
• Managed personal care needs of clients, promptly tending to toileting and hygiene.
• Worked closely with residents and nursing team to holistically manage diets and nutrition. Identified problems or bottlenecks impeding clients' ability to make best use of services, taking appropriate action.
•
• Promoted environment of inclusion, empathy and privacy to protect service users.
• Motivated clients by helping them to identify options, set goals and devise robust action plans.
• Assessed clients' skills, strengths and needs to understand individual needs. Involved service users in person-centred care planning to maximise responsibility and cooperation.
•
Evaluated impact of interventions by monitoring clients' progress and reporting results to senior staff.
•
• Encouraged clients to improve ability to function in society with confidence.
● September 2022 - October 2023
• Cleaned and maintained order in client homes to improve comfort. Improved care standards, working with care manager to review and develop improved care processes.
•
• Provided specialist care services, including tube feeding and continence management. Worked in residential and aged care facilities, providing personal care and daily living assistance to residents.
•
• Reviewed and reported on patients progress to support care plan development.
• Demonstrated in-depth understanding of all HSE and safeguarding legislation.
• Safely transported clients to necessary medical appointments.
● January 2021 - February 2023
JIGGLE STAFFING Sheffield
SUPPORT WORKER (Older Adults in Care)
MAYFAIR HOTEL ABUJA, FCT NIGERIA
ROOM SERVICE ATTENDANT
NASARAWA GEOGRAPHICAL INFORMATION SYSTEM, NASARAWA STATE NIGERIA MANAGEMENT OFFICER
INTERNATIONAL HOSPITALITY INSTITUTE Dallas, Texas House keeping Manager
CERTIFIED
HOSPITALITY HOUSE KEEPING MANAGER
Provided compassionate patient care and communication, upholding high standards of health, hygiene and dignity at all times.Collaborated with multidisciplinary health teams to maximise opportunities for therapeutic care.Supported service users in daily routines and activities, encouraging progress in self care and rehabilitation.Regularly evaluated company care standards and service provisions, implementing necessary changes for continued best practices.Maintained safe, secure environments for service users, providing protection from possible harm or risk.Cooked healthy meals to uplift clients and meet dietary requirements.Empowered service users to remain as independent as possible and retain sense of identity
•
• Communicated change in routines with clients, preventing distress and anxiety. Transported and supervised autistic clients during home visits, doctors appointments and outings
•
Performed daily inspections on homes, ensuring health and safety implements were compliant with regulatory standards
•
• Used motivating reinforcers to diffuse aggressive and problematic behaviour, per clients Care
• Plan
• Facilitated outings to local events within community, including sport and cultural activities.
• Worked closely with residents and nursing team to holistically manage diets and nutrition.
● April 2022 - October 2022
• Managed personal care needs of clients, promptly tending to toileting and hygiene.
• Collected feedback from clients through active listening to inform person-centred care approach.
• Worked closely with residents and nursing team to holistically manage diets and nutrition. Involved service users in person-centred care planning to maximise responsibility and cooperation.
•
• Assessed clients' skills, strengths and needs to understand individual needs.
• Developed socially inclusive activity plans to cater for residents.
● January 2018 - January 2020
Cleaned room hotel to achieve immaculate presentation and hygiene.Hoovered and dusted reception areas and walkways.Prioritised tasks to consistently meet room readiness upon guest check-in.Secured guest rooms after performing housekeeping services.Delivered extra linen and toiletries to meet guest needs.Welcomed guests, answered questions and anticipated service needs, maintaining excellent customer satisfaction.Sanitised bathrooms to uphold strict hygiene and infection control procedures.Successfully delivered on tasks within tight deadlines
•
• Readied rooms for new guests, monitored cleaning schedule and delegated tasks to meet quotas.
• Verified room vacancies against reservations list and maintained accurate records.
• Applied insecticides in enclosed areas, removing harmful insects.
• Answered cleaning requests and complaints from clients and staff.
• Cleared precipitation and vegetation from lawns and parking lots.
• Employed hand and powered tools to clean and disinfect surfaces.
● January 2018 - January 2019
Delivered consistent portion control and presentation to meet high brand standards.Assisted senior kitchen staff in preparing high-volume customer orders to exact specifications within target timeframes.Thoroughly cleaned kitchen utensils, cookware, glassware and serving dishes, maintaining faultless hygiene and presentation standards.Actively inspected food preparation and storage areas, ensuring proper sanitation and cleanliness standards.Washed cutlery and crockery using industrial dishwashers and manual methods for pristine finish
•
• DIRECTOR'S OFFICE NASARAWA GEOGRAPHICAL INFORMATION
• EDUC AT I O N
● January 2017 - January 2018
Created long-term business strategy to drive company success.Avoided conflict of interest, remaining loyal to company over time.Actioned ideas for future investments, acquisitions, or divestments.Developed standard operating procedures.Managed and optimised product and service life-cycles.Line managed teams to develop new products and services on spec, on time, and within budget.Implemented strategic action to enhance customer engagement levels.
•
E D U C ATION
April 2023
January 2023
MSC - MASTER OF SCIENCE - INTERNATIONAL HOSPITALITY MANAGEMNT SHEFFIELD HALLAM UNIVERSITYB, UNITED KINGDOM
March 2016
Bachelor of Arts - Mass communication
University Institute less Cours Sonou, Rue 112, Cotonou st Class Upper
February 2010
A-Levels
Inye Community Secondary School, LOKOJA, Nigeria
Mathematics, English Language, Biology, Chemistry, Government studies
Contact this candidate