Customer Service Crew Team
Resume:
EMPLOYMENT HISTORY
JUN **** - PRESENT
caregiver, GT independent
JAN 2018 - JUN 2022
work crew team supervisor, Neuro Restorative, Bowie,md SEP 2012 - JUN 2020
residential supervisor, Neuro restorative, Bowie md SKILLS
Time Management Problem Solving
Leadership Teamwork
Critical Thinking Organization
Adaptability handling schedule
EDUCATION
APR 2007 - JUL 2007
medical terminology course, University of the District of Columbia, Washington DC certification in medical terminology
4692 Mlk Avenue SW Apt 201,
Washington, United States, 20032
***************@*****.***
LAKESHA STEWART
RECPTIONIST
PROFESSIONAL SUMMARY
Receptionist/Caregiver eager to leverage advanced communication skills and a strong dedication to providing exceptional customer service. Known for maintaining a professional demeanor and efficiently handling diverse administrative tasks. Passionate about contributing to team success through hard work, attention to detail, and excellent organizational skills.
Provide daily care and emotional support to clients, enhancing their quality of life and well-being. Develop personalized care plans, ensuring clients' needs are met with precision and empathy. Monitor and manage medication schedules, reducing health complications and hospital visits. Facilitate communication between clients and healthcare providers, improving overall care coordination. Implement safety measures in clients' homes, significantly reducing the risk of accidents and injuries. Supervised team of 15, ensuring adherence to safety protocols and project timelines. Implemented training programs that improved team efficiency by 18%. Resolved on-site issues promptly, minimizing downtime and enhancing productivity. Coordinated with management to align team goals with organizational objectives. Maintained detailed records of team performance, contributing to data-driven decision making. Exceeded sales targets by 20% through strategic client engagement and market analysis. Supervised daily operations of residential facility, ensuring compliance with safety protocols. Managed a team of 15 staff, improving team efficiency and resident satisfaction. Implemented individualized care plans, resulting in measurable improvements in resident well-being. Resolved conflicts and emergencies promptly, maintaining a safe and supportive environment. Streamlined team workflows, increasing productivity by 20% through effective task management. Resolved conflicts and addressed concerns promptly, maintaining a safe and harmonious living space. Boosted staff performance and morale through targeted training programs.
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