JC
JANICE CRUZ
************@*****.*** 301-***-**** Hagerstown, MD 21740
To obtain a job where I can implement all my skills. Patient-oriented Phlebotomist offering 20+ years of experience in laboratory and clinical settings. Technically proficient in key phlebotomy techniques, universal precautions and sterilization protocols. Team-oriented and skilled in training students and new hires on policies and procedures. Donor Screening
Appointment Scheduling
Customer Service
Medical Records Management
Butterfly Venipuncture
Injection Administration
Diagnostic Testing
Lab Reporting
Paperwork Processing
Glucose Screening
Venipuncture
Sample Collection
Medical History Taking
Staff Phlebotomy Training
Specimen Collection
Finger Stick Method
Medical Records Review
Data Entry
Arterial Blood Draws
Complex Terminology Interpretation
Data Confidentiality
Workload Management
HIPAA
M. Pittman Enterprises Manassas, VA
Independent Contractor/Driver
01/2021 - 06/2023
Prepared inventory for shipment by attaching tags and labels. Checked controls and adjusted settings to maintain optimum temperature and pressure.
Monitored product import or export processes to verify compliance with regulatory or legal requirements.
Conducted daily inspections of storage tanks, pipelines, and other equipment to detect any potential problems or hazards. Planned movement of products through lines to processing, storage and shipping units by utilizing knowledge of interconnections and capacities of pipelines.
Dr. Broth Silver Spring, MD
TLC Perinatal
04/2019 - 01/2021
Educated patients about medications, procedures and physician's instructions.
Cleaned and maintained medical equipment following procedures and standards.
Labeled and completed lab requisitions using ICD and CPT coding. Collected samples from patients for laboratory testing purposes. Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency. Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Responded to patient callbacks and phone-in prescription refill requests. Summary
Skills
Experience
Supported administrative staff by processing payments. Dr Ciccarelli Family Medicine
Williamsport, MD
M.A.
01/2013 - 11/2018
Triaging patients, updating patient medical history, insurance info, obtaining test results, Use EHR Medical Records, Billing, Coding, Phlebotomy, Giving Injections to include vaccinations, or treatments Educated patients about medications, procedures and physician's instructions.
Cleaned and maintained medical equipment following procedures and standards.
Inspected equipment to ensure proper working order prior to use on patients.
Labeled and completed lab requisitions using ICD and CPT coding. Collected samples from patients for laboratory testing purposes. Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency. Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Responded to patient callbacks and phone-in prescription refill requests. Supported administrative staff by processing payments. Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Educated patients on healthcare topics such as nutrition and disease prevention methods.
ExamOne, EMSI, Portamedic Bethesda,
MD
Examone Paramedical Exminer
04/2007 - 11/2014
Administered electrocardiograms to evaluate cardiac activity. Conducted interviews with patients to obtain detailed information about their medical histories and current health conditions. Performed physical examinations including taking vital signs, measuring height and weight, and visual acuity testing.
Optimal Health Care Inc Hagerstown,
Maryland
Personnel Manager
06/2012 - 01/2013
In charge of HR, payroll/billing and training Personnel Medical Access, Inc. Germantown,
Maryland
Clinical Coordinator
01/2004 - 01/2011
Supervising, scheduling, hiring and training Clinical Staff, Inventory Control, Triaging, Urine Drug Screen Collections, X-rays, Phlebotomy, Breath Alcohol Testing, Workman's Comp Evaluations, overseeing billing/coding Use of Medical Office Manager, AR/AP
Diakon Lutheran Social Ministry
(Robinwood Assisted living)
Hagerstown, MD
Direct Care Aide, CMT
02/2004 - 12/2004
Assisting residents with activities of daily living as well as giving them their medications
Dr. Reiskin M.D. and Schreiner M.D. P.A.
Rockville, Maryland
Office Manager/ Nurse
01/1999 - 01/2003
Assist physicians in managing staff, supplies, and medical records Appointment scheduling, filing, data entry
Triaging patients, EKG's, X-Rays, injections and blood work Rockville Internal Medicine Group
Rockville, Maryland
Medical Assistant/X-ray Technician/Bone
Density Technician
Patient care and triage
EKGs, X-Rays, lab work, Medical Office Manager, Data entry, AR/AP, answering phones and making appointments
01/1996 - 01/1999
Doctors Care/Urgent Care Center
Gaithersburg, MD
Medical Assistant/X-ray Tech.
01/1994 - 01/1996
X-rays, injections, assist physicians with Minor surgical procedures, lab tests, breath alcohol testing, drug screen collections, occupational health testing, EKG's, record keeping, patient f/u calls etc. Drs. Kramer, Bisk and Fox M.D P.A Silver
Spring, Maryland
Medical Assistant
01/1991 - 01/1994
Record Keeping, ancillary tests, namely dipstick, urinalysis, finger stick with glucometer, hemoccult slides
EKG's, X-Rays, Phlebotomy, injections
Maintain and order office supplies
Hagerstown Community College Hagerstown, MD
CDL Class A
04/2018
Highly motivated professional great at multitasking and with many years of experience in the medical/admin field. Skilled in Microsoft, Excel, and Direct Care, I'm also Bilingual (English/Spanish). Montgomery College Takoma Park, MD
Some College (No Degree) in X-Ray Tech Certificate
Hostos Community College Bronx, N.Y.
A.A.S. Degree in Nursing
St. Pius V High School Bronx, N.Y.
Academic Diploma (with Secretarial skills)
Patricia Bradley-Roberts, Germantown, MD, W301-***-**** Sara Swift, Germantown, MD, 301-***-****
Dr. Jose Luis Jimenez MD, Fairfax, VA, 202-***-****, 202-***-**** Open for discussion
Pastor Mitch Robinson, Hagerstown, MD, 301-***-**** Tarana Rahimi, Hagerstown, MD, 240-***-****
Maria Hashmat, Frederick, MD, 240-***-****
English:
Professional
Spanish:
Professional
I enjoy volunteering to help out in the community partaking in outreaches throughout Baltimore County as well as Washington County MD.
Education and Training
Professional References
Salary Requirements
References
Languages
Activities and Honors