Scrum Master

JEYASINDHU JOTHIVEL Contact: 561-***-****

Palm Beach Gardens, Email: ************@*****.*** Florida – 33410

LinkedIn: https://www.linkedin.com/in/jeyasindhu-jothivel-2905b843

Professional Summary

Certified Professional SCRUM Master (PSM-I) with 6 Years of IT experience.

Accommodated waterfall and agile methodologies in the project.

Worked as SCRUM Master, Business Analyst, Developer and Tech Lead.

Have experience in Project management activities, including but not only, planning, Designing, monitoring, execution and implementation of the project.

Coached Agile methodology to the entire account which was following Waterfall method till then.

Facilitated all scrum events (daily scrum, sprint planning, sprint review, sprint retrospective) effectively.

Assisted Product Owners in Product backlog management and refinement.

Handled conflict management within team members and found solutions to resolve issues.

Collaborated with stakeholders in understanding the requirements and estimating them to adapt into each Sprint.

Have displayed success in transforming the project into Agile which was Waterfall method earlier.

Gathered requirements from business users and translated to developers.

Implemented several features for Point-Of-Sale (POS), BackOffice, Central Office.

Worked in Australia for short term to have direct contact with customers and performed field testing in stores.

The gap in my resume is due to non-availability of Work permit as I traveled in Dependent Visa (H4) to United States. I became a mom, raised both of our sons, kept myself updated with learning new things and volunteered for Non-Profit organizations during this period.

Skills

Experience in using various Tools like, Jira, MS Office Applications (Word, Excel, PowerPoint, Visio), Clear Case Tool, Selenium, QTP

Coaching Agile practices, principles and key values.

Ability to follow instructions and deliver Quality results.

Exceptional articulation skill in verbal and written communication.

Successful working in a team environment, as well as independently.

Excellent knowledge in Domains such as Retail, POS, eCommerce.

Experience in technologies like Java, J2EE, HTML, STRUTS, ORACLE.

Education Details:

Graduated Bachelor of Engineering in Electronics & Communications (2008)

Certifications:

Professional Scrum Master 1 (PSM-1)

Agile Foundations

Agile Coach

Work Experience:

Telstra Point of Sale (TPOS) (AGILE) - Infosys Ltd, (Chennai, India & Melbourne, Australia).

-Mar 2009 – Feb 2015

Project Synopsis:

Telstra is one of the largest telecommunications companies in Australia. In this project, POS solution was built for cashiers and store staff. Implemented various features that allow retailers to monitor inventory and buying trends, track pricing accuracy, and collect marketing data. Automated the Transaction processes and tracking sales data by collecting the data from daily purchases. Retailer’s functionalities were effectively improvised by installing card readers and bar code scanners. EFTPOS, FPOS network machines integrated to interact more with the customers.

As a SCRUM Master:

Designed strategies to transform a waterfall method project to AGILE methodology and made the transformation successful.

Coached 20+ team members about the values and principles of AGILE and led the team to success.

Educated Agile methodology from scratch for the managers who were following Water fall method until then.

Was identified as a champion representative to promote the importance of scrum practices and methods.

Maintained agile mode Epics, features, user stories and tasks in Jira tool effectively.

Initiated cross team collaboration to encourage interaction and remove impediments across the teams, for smoother delivery of the product.

Supported Product Owners with documentation of User stories and Acceptance criteria.

Collaborated with stakeholders in understanding the requirements and estimating them to adapt into each Sprint.

Worked with the Tech Leads and Product Owner to manage and refine Product Backlog.

Monitored the team to stay focused on Sprint Goal, which meets Definition of Done.

Facilitated daily scrum standup meetings and retrospectives for the scrum team for further improvements.

Achieved positive results by following scrum principles and values while transforming from waterfall method.

Improved team performance by tracking key metrics such as team velocity, burn down and burn up charts.

Represented T-POS product getting evolved through multiple Sprints.

Effectively resolved conflicts arose within team members.

As a Business Analyst:

Have experience in Project management activities, including but not only, planning, Designing, monitoring, execution and implementation of the project.

Interacted with customers in requirement gathering, doubt clarifications and continuous improvement.

Involved in converting business requirements into High-level design and Detailed-level design.

Worked with the Business Customers in Australia to collect the requirements and co-ordinate with the offshore development team.

Presented multiple demos to the customer On-Site.

Worked with End users and performed Field Testing, in multiple stores.

As a Tech Lead & Developer:

Developed features for Point of Sale (POS), BackOffice, Central Office, using Java, Struts Framework, Procedures, POS Reports, POS Front End UI design.

Developed complex requirements like inventory reservation, data feed from master systems and Configurations of application, integration, and Data Migration scripts.

Performed code configuration and version management using Clear Case tool.

Performed Testing – Conducted System Testing, System Integration Testing, Performance Testing (Stress and Volume Testing) and User Acceptance Testing (UAT).

Performed Automation of Functional Testing using Selenium, QTP

Reviewed the code developed by the team members.

Developed Java based POS application integration with Stock Inventory Management.

Conducted Trial deployments, Final Production Deployment and Post-Deployment production support.

Resolved the issues raised by analyzing the root cause and tracking the issues through Incident Management tracking tools.

Accountable for the day-to-day Incident and Problem management tasks demanded by the process activities to restore normal services.

Contact this candidate