Executive Assistant Returns Associate

Location:

Nicholasville, KY

Salary:

USD 19

Posted:

June 07, 2024

Contact this candidate

Resume:

SILVIA

VALENZUELA

Email:

*****************@*******.***

Phone:

859-***-****

Address:

*** ****** **.

Nicholasville, Ky 40356

Key Skills

User of MS Office Suite

IBM Notes 9

Lotus Smart Suite

Type 75 WPM

Shorthand

User of QuickBooks software

Bilingual in Spanish and English

Organization and Prioritization

Screening Calls and Visitors

Verbal Communication

Work without supervision

Attention to detail

Excellent writing and

communication skills

PROFILE

• Accomplished Executive Assistant with 30 years of experience providing high - level support to a CEO and other top executives.

• Organization: Adept at scheduling meetings, preparing agendas and following up on action items.

• Prepare well-researched and accurate documents.

• Handle daily office tasks.

PROFESSIONAL EXPERIENCE

08/20/2022 – Actually Amazon LLC Services

Flex Part Time Customer Returns Associate.

Lexington - Kentucky

Receive, open, scan and process returned merchandising packages to verify contents and conditions.

09/16/2019 – 05/10/2024 JCC Accounting Solutions, LLP Secretary Receptionist

Lexington - Kentucky

• Support General Accountant & Manager with the tasks assigned.

• Manage Agenda for tax meetings reviews, intake meetings, new business consultations, bookkeeping meetings.

• Call customers to make payment reminders, and for the approval of the monthly sales tax payments. In general, constant contact with clients via phone calls, according to the needs of the accounting department.

• Filing of the w9’s data base for 1099 forms.

• Filling the Extension forms for Clients in Tax Season.

• Payment QuickBooks software with clients.

• Manage bilingual duties with customers.

09/10/2021 – 02/02/22 El Charro Mexican Couisine

Host

Lexington – Kentucky

• Welcome and accommodate guests according to the seating availability of the restaurant.

• Monitors restaurant activity to determine seating and dining flow.

• Responds to guest inquiries and requests in a timely, friendly, and efficient manner.

• Assists others with side work including, but not limited to cleaning, stocking, folding silverware, etc.

07/07/2020 – 02/13/2021 Amazon LLC Services

Customer returns Associate (Weekends)

Lexington - Kentucky

• Receive, open, scan and process returned merchandising packages to verify contents and conditions.

03/21/2020 – 07/06/2020 Integrity Staffing Solutions/Amazon Customer returns Associate (Weekends)

Lexington - Kentucky

• Receive, open, scan and process returned merchandising packages to verify contents and conditions.

11/19/2019 – 01/12/2020 Marshalls/TJX

Seasonal Sales Associate

Nicholasville - Kentucky

• Backroom Associate

• Sales Floor Womens Associate

• Sales Floor Home Associate

• Fitting Room Associate

02/05/2001 – 07/31/2019 Plásticos del Litoral Plastlit S.A. CEO & President’s Bilingual Assistant.

Japan and Paraguay Ad-Honorem Consulates’s Assistant Dean of Consular Corps of Guayaquil Assistant

Guayaquil – Ecuador

• Coordinated communications, track and follow up on requests and identify those of importance which require immediate attention.

• Prepared activity reports of Japan Consulate to the Japan Embassy.

• Ensure and maintain confidentiality of all communications and documentation.

• Managed an active calendar of appointments.

• Prepared confidential correspondence.

• Handled domestic and international travel reservations such as hotels and airline tickets.

• Enhanced communication between manufacturing plant and CEO.

• Answered and screened telephone calls in a courteous manner while taking messages with a high degree of accuracy.

• Handled delivery of DHL correspondence through over the world and prepared delivery of samples to USA and Asia suppliers and injection mold manufacturers.

• Handled Personal email communications of the CEO and raw material suppliers, machine manufacturers.

• Handled personal files of the CEO and General file of the company.

• Handled general typing of communications related to the consulates of Japan and Paraguay and between the members of the Consular Corp of Guayaquil.

06/06/2000 – 02/02/2001 Reybanpac - Reybanano del Pacifico

(Ecuadorian Shipping Agency)

Shipping Department’s Bilingual Assistant.

Guayaquil – Ecuador

• Attended the Commercial Manager and Sub-Manager to program arrivals and departures of moto vessels.

• General typing of the commercial area.

• Filing.

08/07/1995 – 12/23/1999 Crowley American Transport, Inc. Ecuador S.A (USA Shipping Agency)

Sales Manager’s Bilingual Assistant, Bill of Ladings and Freight Services Department’s Bilingual Assistant, Bilingual Receptionist. Guayaquil – Ecuador

• Handled all typing communications by fax related to the Sales Department, Quotations to the customers offering the booking of containers of 20’, 40’, for general, open top and frozen cargo, etc. Assistance to the Sales Manager and Sales Team.

• Prepared all the documentation of Bill of Ladings and manifests of the incoming and outgoing cargo between Ecuador and over the world countries.

• Handled Receptionist’s tasks.

1993 - 1995 Transnave - Transportes Navieros Ecuatorianos - TRANSNAVE (Ecuadorian Shipping Agency)

Bilingual Assistant of the Pool of Secretaries at the following Departments: Commercial Management Department, Europen/Chilean/Japan/Brazilian Traffic Department and Financial & Commercial Control Department. Guayaquil - Ecuador

• Handled all typing communications, fax and telegrams with the department’s Directors with all the customers over the world, affiliated shipping agencies, moto vessel’s captains, seaport Managers, port warehouse Managers.

EDUCATION

• MS Office Operator / CET INFORMATICA / July 13 – August 20,2019.

• Basic Excel Seminar / CAVAGNARO & ASOCIADOS / August 18, 2018.

• Windows 95 – 97, Word, Excel / ESPOL - Crowley American Transport, Inc. S.A / February 2 – February 8, 1998 / 30 hrs

• English / Catholic University of Guayaquil / Level 1 – 4 / 1995.

• TV Direction and Production/ ITV / 1st Level / 1994.

• Advanced English II / Business Correspondence and Grammar / I.E.S.E / 1992.

• English / BENEDICT / Level 2 – 3 / 1992.

• English / Centro Ecuatoriano Norteamericano “CEN” / Level 13 to 22 / 1989 – 1990.

• Bilingual Executive Secretary/Colegio Técnico Experimental de Comercio y Administración “Veintiocho de Mayo” / 1983 – 1989. CERTIFICATES

• Personal and Executive Projection / Consular Corp of Guayaquil/ March 23, 2011.

• Oficial Protocol & Empresarial Etiquette Seminar – Workshop / Consular Corp of Guayaquil, Technologic EuroAmericano Eurotec / June 1 – 2, 2010.

• Manager Secretaries and Assistants Congress 2008 / EXPOSecretaria / Microsoft, Seres de Excelencia / August 29 – 30, 2008.

• Protocol, Ceremonial and Etiquette Seminar / Ministry of Affairs, Santiago de Guayaquil Catholic University, Guayaquil Consular Corps/June 16 – 18, 2004.

• Public Relations Seminar / PROPADE / February 22, 2001.

• Ceremonial Protocol and Etiquette Seminar / PROPADE/February 23, 2001.

• ISO 9000 – Quality System and Quality Policy / REYBANPAC/July 29

– August 12, 2000, 10 hrs.

• Communication Techniques/Manpower – Crowley American Transport, Inc. S.A / 1996.

• Spelling, Writing and Correspondance Seminar / Transnave / 1994

• Customer Service, Organization at work, Paradigmas Seminar/ Transnave / 1993.

REFERENCES

Kim Whyte

Ex General Manager

JCC Accounting Solutions LLP.

317-***-****