Garielle Roberson
North Lauderdale, FL *****
**************@*****.***
Organized, goal-oriented, team player
Work Experience
Account Receivable Specialist
Advanced Care - Coral Springs, FL
November 2021 to May 2024
• Set up new customers accounts
• Customer invoicing
• Process daily deposits
• Process customer credits
• Send out customer invoices and statements
• Communicate with customers via email, phone
• Process returns and credit memos
Account Receivable Specialist
Platinum Medical - Coral Springs, FL
February 2019 to October 2021
• Handled high volume of in-bound and outbound calls pertaining to reconciliation of delinquent accounts.
• Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
• Identified, researched, and resolved billing variances to maintain system accuracy and currency.
• Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
• Dme supplies, brightree
Medical Billing Specialist
Champion Medical - Coral Springs, FL
February 2016 to December 2018
• Scanned and filed medical records in alphabetical order to maintain organized and up-to-date filing system.
• Reviewed outgoing bills for eligibility and accurateness.
• Prepared accounts with past due balances of more than 90 days and transferred those cases to collection agency.
• Efficiently collected payments and communicated with clients.
• Submitted electronic and paper claims to insurance companies including Medicare and Medicaid to collect medical payments.
• Complied with all HIPAA Privacy and Security Regulations to protect patients' medical records and information.
• Handled high volume of in-bound and outbound calls pertaining to reconciliation of delinquent accounts.
Cash Posting Specialist
EMPIRE MEDICAL - Boca Raton, FL
October 2013 to October 2015
• Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
• Kept vendor files accurate and up to date to expedite payment processing.
• Identified, researched, and resolved billing variances to maintain system accuracy and currency.
• Prepare entries to accounts, such as general ledger accounts, documenting transactions as necessary
• Clear the following work queues daily: refund requests, adjustment requests, credit balances, self-pay credit balances, offsetting balances, and posting
• Obtained payment batch information from the lockbox, EFT's, or payment navigator. Data Entry
AM Med Beyond Medical - Delray Beach, FL
April 2011 to September 2013
• Entering new patients into system and make changes
• Verify patient eligibility and benefits
• inbound calls
Customer Service Representative
Teleperformance - North Lauderdale, FL
July 2009 to March 2011
• Worked in the inbound call center
• Resolved customer issues
• Managed customer accounts
• Responded to inquiries and issues
• Responsible for troubleshooting applications
Education
High school or equivalent
Dave thomas
August 2007 to June 2010
Skills
• QuickBooks
• Sage
• Microsoft Excel
• Oracle
• NetSuite
• Pivot tables
• lock box
• SAP
• Communication skills
• General ledger accounting
• QuickBooks
• Account management
• Accounts receivable
• Customer service
• Cash handling
• Financial concepts
• Microsoft Excel
• Microsoft Word
• Accounting
• General ledger reconciliation
• HIPAA
• Medical records
Certifications and Licenses
Certified Medication Technician