Office Coordinator Human Resource
Resume:
*********@*****.***
FIONNA WILSON
CAREER SUMMARY
Professional, creative, confident individual with extensive experience in administration. Possesses a knack for coordinating while “thinking outside the box.” Outgoing and personable with strong communication, negotiation, and problem-resolution skills. Strongly motivated to “get the job done” and exceed expectations. Proven ability to balance priorities, meet tight deadlines, and produce superior quality.
COMPUTER AND TECHNICAL SKILLS
Microsoft Office Suite including Word, PowerPoint, and Excel. Adobe Suite including Photoshop Illustrator, and Indesign. WordPress, Elementor Pro, Boldgrid, HTML, CSS
EXPERIENCE
Independent Consultant, Ottawa
JANUARY 2017 - PRESENT
●Developing WordPress websites tailored to client's specific needs, creating engaging and visually appealing online platforms.
●Designing brochures that effectively communicate key messages and visually showcase clients' products or services.
●Creating and managing social media sites for clients, ensuring a solid online presence, and engaging with target audiences.
●Serving a diverse range of clients, from Auctions to Artists, providing customized solutions that align with their unique requirements and industries.
Nordstrom, Ottawa — Service Experience Representative
OCTOBER 2021 - AUGUST 2022
●Providing prompt and efficient solutions to customer issues, both in-store and online, ensuring their satisfaction.
●Resolving challenges faced by Salespeople, both in-store and online, to enhance their effectiveness and productivity.
●Managing the preparation of morning cash for all departments and accurately closing cash for respective departments.
●Facilitating secure and accurate bank deposits as part of financial responsibilities.
●Delivering timely responses to client emails and phone calls, maintaining effective communication and addressing their inquiries effectively.
TTEK, Remote — Virtual Assistant
APRIL 2019 - SEPTEMBER 2021
●Formatting and editing proposals for a polished and professional presentation.
●Ensuring resumes of Custom Modernization Experts are aligned with the TTEK template, creating a cohesive look and feel.
● Designing marketing brochures for TTEK, capturing the essence of the company and its services
●Creating, formatting, and editing PowerPoint presentations to effectively communicate information and ideas.
● Keeping track of Modernization Expert information by maintaining records in a central spreadsheet for easy access and reference
Giant Tiger Headquarters, (Contract) — Digital Marketing Assistant
JUNE 2020 - AUGUST 2020
●Developing marketing emails using the program Listrak
●Editing and slicing PSDs (Photoshop files) for email designs on Adobe Photoshop
●Conducting thorough testing of emails and web links to ensure functionality and accuracy.
●Communicating with the Email team to report any issues or problems related to links leading to website store products.
EDUCATION
Algonquin College, — Interactive Media Management Certificate (Honours)
SEPTEMBER 2015 - MAY 2016, OTTAWA
Algonquin College, — Public Relations Diploma (Dean’s List)
SEPTEMBER 2008 - MAY 2010, OTTAWA
References Available Upon Request
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