Data Entry Customer Service

Beverly Walsh

*****.**********@*****.***

** ******* *** ******* **, 06483

203-***-****

SKILLS

●Data Entry

●Clerical Assistant

●Microsoft Office Suite

●15 years expert commercial and residential cleaning

●10 years customer service and cashiering experience

EXPERIENCE

2012-2016 Bio Clean Milford, CT

Shift supervisor/Secretary

●Train new employees

●Manage cleaning crew

●Quality assurance

●Track and record inventory

●Complete company payroll using QuickBooks

●Complete employees weekly schedules

●Answer and return phone calls

●Filing

2011-2012 Grounds Maintenance Milford, CT

Clerical Assistant

●Filing

●Organizing

●Verifying accuracy of invoices and monthly reports

2002- 2008 Angels in Flight Cleaning, LLC Derby, CT

Crew Manager

●Commercial & residential cleaning, complete customer job sheets

●Manage cleaning crew and equipment as needed. Evaluate and rectify any trouble areas not completed by previous staff

●Preparing & completing paper work, reported any and all repair issues as needed to staff

2006-2007 Derby Day Care Derby, CT

Cook

●Prepared items such as wraps, sandwiches, salads, pizza, pasta etc

●Maintain clean cooking environment, helping with food control and inventory

●Serve meals (breakfast, lunch & snack)

●Sterilize cooking utensils

1999-2002 K-Mart Derby, CT

Cashier

●Check out costumers, cleared and counted cash drawers for nightly deposits and work day

●Maintain floor & merchandise, answering inbound calls about products

●Assist customers with sales issues on floor, assisted with clean up and lay away department

1999-2002 My Sisters’ Place Ansonia, CT

Cashier

●Open & close store, maintain clean and orderly checkout areas

●Record keeping/paper work, Resolve customer complaints

●Sort, count, and wrap currency and coins, Stock shelves, and mark prices on shelves and items

●Prepare money for deposit, Issue receipts, refunds, credits, or change due to customers

EDUCATION

12/10 – 03/11 DCI Resources IT Training Center New Haven, CT

Certificate of Completion – Microsoft Office Suite 2007 (Level).

Certifications

Window OS

Internet Basic (Email, Communication)

Career Development & Conflict Management

MS Word 2007

MS Power Point 2007

MS Outlook 2007

MS Excel 20

Certificate/License

2005 GED

CNA/Certified Nurse Assistant

2006 New Haven Adult Education New Haven, CT

References upon request

Contact this candidate